Rate Dr. Elena V. Barnes
Dr. Elena V. Barnes's Ratings
Becky, her front desk staff, is very efficient and professional. Her nurses are kind and quick to respond to questions and concerns. Dr. Barnes is wonderful! I am grateful that she takes the time to figure out the puzzle that autoimmune can be. After 18 months, I have answers and a treatment plan. Sometimes the appointments run long and I can understand why she doesn't take on new patients frequently....She doesn't rush. She sits with you. Gives you time to ask questions, gives you copies of all your tests, writes on them, explains everything! It's how it should be with every doctor but isn't. She is truly in it for her patients.
As with the 10/26/13 comment. I too, have been waiting months to schedule an appt with Dr. Barnes. She may be very good, but I am going to assume they pick and choose who gets an appt. I have called numerous times and tried using different doctors to get my referral to the top of the pile. Every phone call I make I get told that they are waiting on my doctor for more information. When I call my doctor, they tell me that Dr. Barnes has everything they need, even giving me the confirmation. I also have begged and pleaded to make the appt. They confirmed they have the referral, but will not make the appt. When I asked how far out the doctor is, I was told one month.
Have been seeing Dr Barnes for several years and have received excellent care. Dr Barnes is knowledgeable, willing to try new treatments and stays current with research. The office staff used to be more efficient when office was located on Michigan Ave. With the exception of the woman who takes the calls, and schedules next appointments; she is excellent at what she does. Like many health care offices, there are more patients and just one patient can back up the rest of the morning or afternoon.
IVE TRIED MAKING AN APPOINTMENT FOR OVER A MONTH'S TIME, BEGGING & PLEADING. THE PRIMARY GIRL THAT SETS APPTS WAS CORDIAL, YET WHILE AWAY THE REPLACEMENT HAS "MIRACULOUSLY LOST" WORK, AS THE OFFICE SAID. I NEVER COMPLAIN ABOUT PAIN, AS MY DR & STAFF SAY, BUT WITH ALL I'VE ENDURED, I FIGURED I WAS PATIENT AFTER POLITELY PERSISTING ON AN APPOINTMENT. THEY TOLD MY REFERRING SPECIALIST THAT THEY TRIED RINGING ME NUMEROUS TIMES & I REFUSED TO ANSWER & RETURN THEIR CALL, THAT'S PRETTY SAD FOR A PROFESSIONAL & ITS UPSETTING WHEN I'VE REFERRED & APPOINTED NUMEROUS PATIENTS' TO SEE DR. BARNES. I THOUGHT I WOULD BENEFIT OF HER EXPERTISE CARE UNDER MY UNFORTUNATE CIRCUMSTANCES. MAYBE I WON'T HAVE MUCH LONGER ON EARTH & HAVE TO ENDURE THIS ONGOING PAIN ON TOP OF EVERYTHING ELSE. THE STAFF WASN'T HELPFUL & CLAIMED THAT DR. BARNES WOULD HAVE TO DECIDE WHETHER SHE WOULD WANT TO SEE ME OR NOT….6 WEEKS??? GET REAL, DRS ARE REPLACEABLE TOO!!! TRUST ME, I HAVE THE FUNDS TO COVER IT ALL!!
After seeing so many specialists, I have finally discovered my pain is not just hypochondria. Elena is very special and extremely intelligent with compassion. I feel very secure since she is my doctor now. Maybe, after all these years of being misdiagnosed. I have the answer to all my questions. Thank you!
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