Dr. William Facibene
New Hyde Park,
NY Gender: M
Specialty: Orthopedist
Webpage:
Hospital:
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Accepting New Patients:
Phone Number: 5163524900
Range: 1-5 (5 is best) * Helpfulness & Knowledge only
The following ratings and comments have not been substantiated by RateMDs.com.
Date
Comments
12/7/09
1
1
1
1
I had 3 appointments in 3 weeks. I waited between 2 1/2 and 3 1/2 hours each time, with no apologies or even empathy from the office staff. Dr. Facibene didn't really know what was wrong with my finger (after sending me for 2 sets of xrays and an MRI) but was sure I needed surgery. On each visit Dr. Facibene spent a few minutes with me, then pawned me off to his incompetent and unfriendly staff. The receptionist is apparetly also a medical professional as she was the one who changed my bandage, which fell off as soon as I got home. My last appointment was changed by the office, giving me no choice but to have to take yet another day off of work. When I showed my displeasure, Chris, the doctor's assistant, hung up on me. Each visit to this office was stressful and upsetting and I strongly reccommend looking for another hand doctor before submitting yourself to this anxiety and poor treatment.
Insurance: United Healthcare
Dr. Facibene's staff is horrific!!! They cancelled my appointment, and would not reschedule. They left nasty messages on my answering machine. The doctor will not accept patients that already went to another doctor. The staff requests all sorts of information, then the doctor needs to review, and then if he choses to accept you as a patient, then you may get a call back. After I told the staff, I needed to see the doctor soon, they refused and repeated themselves. I never had such a stressful experience getting a doctors appointment.
Irrevocably damaged thumb due to incorrect treatment. Instead of prescribing a proper brace at the beginning of treatment (for a partially torn ligament), he used a generic brace for several weeks which did not position the thumb in the correct position. By the time he actually took the time to prescribe the proper custom fitted brace, the damage was already done.
Dr. Facibene is awesome. He's incredibly personable, knowledgeable, and listens to his patients. Appointments after 10am, usually come with a wait time, so schedule early in the morning. However, a long wait is completely worth it, he is a gifted surgeon and truly top in his field. I have very willingly also recommended patients of mine to him.
Insurance: Workers Comp
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