Rate Dr. Nikolas Tsandelis
Dr. Nikolas Tsandelis's Ratings
Ended up having an unexpected Csection with my first and Tsandelis was the oncall that delivered her. He took the time to explain to me why I couldn't vaginally birth her and ultimately ended up in surgery. He was knowledgeable and did his Job. I wouldn't say he was extra sweet or anything. But a few ppl warned me that he had no bedside manners at all- I was happy with the care. I was told about the risks associated with having a second and potential to hemmorage if I attempted a vbac. So was recd to do repeat csection the 2nd time. When I got pregnant with my 2nd I decided to go back to the dr who knew my history and therefore could give me proper care. The wait times for his Appts were awful- but I'm pretty certain that's to be expected with ob's. I wasn't bothered about that. As long as me and my babies were healthy. I'll tell you what annoyed me though- his staff!! I got attitude from the brown lady who calls you in every time I was there because she assumed I knew what she needed from me everytime I went in there- but I was under the care of several different drs and was therefore bounced around with my Appts. It would've been nice for her to chill out and just ask me nicely what the situation was and when I'd be back to see the dr again and what I'd need to bring with me for the future Appts. Also, the lady behind the computer (I believe its Heather) is SO slow. Single fingers on a keyboard. And even when you clearly specify what appt u need and what day and for what reason. She still needs to clarify 8 times and still messes it up. Today I left the hospital 48 hrs after a section with my second dd. Dr said he'd send me home with a script. He forgot (it happens). On route home from the hospital I called his office to request the script be sent to my drug store. Simple right? Wrong!!!! I called 57 times. Busy. Finally get through. Kindly explain I just left the hospital that day, stated my name and what I wanted. She said "ok" and nearly hung up on me before I asked if she needed my last name, phone number and the pharmacy I'd like it sent too- she says "oh yeah". So I ask her to call me at the number provided to tell me when she sent the script over. A few minutes later I receive 3 attemped faxes to my cell phone. She's faxing my cell a script. I try calling back for an hour after. And when I finally get through she tells me she sent it over already. Even after I explained that she was faxing MY phone number. Not the pharmacy. She didn't get it. So then she tell me I should call the pharmacy to make sure. And if they don't have it I should get them to fax her requesting it. I'm annoyed now. I am very sore and this is all with me getting home and settled with a newborn and toddler. In pain. I call the pharmacy. They of course, have Not received a fax. And can't request my script from them via fax as I have never had these pain meds prescribed before (why am I even having to do this for the secretary is what's annoying!!!!) so I now have to get through the office AGAIN to get them to send my script so I can get my pain meds. I swear, with hormones. I had to bite my tongue to not go postal on the secretary on the phone!!!!!!!!! Never been so irritated in my life. Rant done.
When you call out of office hours, you hear message "office will be open at 9am.. we will take calls from 9:30am. Good luck calling after 9:30am!! You only hear busy tone (Seems like they left receiver somewhere to avoid receiving calls).
The doctor is good but the office staff is incompetent, inappropriate and rude, especially the dark skinned girl at the desk..Sabby..I would fire her if she were my receptionist! She gossips in front of patients, allows patients behind the desk(total lack of patient privacy and confidentiality), never answers the phone or calls to tell you of appointment changes, always losing my chart and lost new referral ...twice now! Then blamed my gp! I dont want strangers looking at my private information! He is good, but too much of a hassle with an incompetent office. I am getting my gp to refer me elsewhere!!
Dr. Tsandelis is a fantastic ob! The staff member who register you upon arrival is unhelpful. Don't bother calling to make / change an appointment. I have called 30 times and still no answer. This is inconsiderate because now I have to drive to their office and I'm not even in this city. I only chose him because I heard wonderful things.
Dr. Tsandelis is excellent. Calculated and precise, which is exactly what I want in a surgeon. His staff on the other hand are horrible. If you want to get a hold of them to rebook/find out about an appointment don't call. You won't get through. Go to the office in person. My surgery was scheduled as an overnight and it was cancelled, then the staff rescheduled it to a day surgery and said that what the doctor wanted (when I went it it was redone as a overnight surgery). I then called about my post-surgery appointment and after 2 days, got through. They had rescheduled it without telling me. The staff do not follow up to give you notice on appointments coming up, if you've missed an appointment or rescheduled it. As far as I'm concerned, dealing with them is more painful than the surgery itself. I recommend the doctor, but not the staff themselves.
I had a lot of pain in my right side. I went to the OB who delivered my last child and she said it was a hernia from my c section. She spent no time with me so I went to see this guy to get a 2nd opinion. He put me on medication for a few months and then scheduled surgery. I know these specialists have way too many patients. The only thing I don't like and I don't think it's his fault is he doesn't say much. Just "Don't worry Sweetie! I know what this is and I'm going to take good care of you!" Once I had a pap reordered I asked the staff and they were really great about explaining it. I do think he is quite knowledgeable and I have a lot of friends who have gone to see him and rave about him. I would recommend him.
Dr. Tsandelis doesn't care about his patients whatsoever. His staff do not notify you if test results come back... not even if they come back saying you have the first stages of cancer. They feel that you should be continually checking in regarding your results. I confronted Tsandelis about this and he said they only notify you if you have full-on cancer, not potentially cancerous cells. I found out i had stage 6 cancerous cells, but only after a couple months of not hearing back from the office. Ridiculous. The staff seem very fake... and display inappropriate behaviour. Before my last pap test, she said something to the likes of oh, you have a pap scheduled, enjoy!...??? Really? Also, when I was pregnant with my daughter, Tsandelis informed me 2 weeks before my due date that my daughter is smaller than she should be... really? He also notified me that I had strep B, and that there was nothing I could do ...didn't even suggest antibiotics before delivery. What a joke. Don't go to him.
Top Hospitals in Kitchener, ON
Top Urgent Care Centers in Kitchener, ON
Find a Doctor by Specialty
Top Gynecologists (OBGYN)
#1 of 33
#2 of 33
#3 of 33
#4 of 33
#5 of 33