Rate Dr. Nikolas Tsandelis
Dr. Nikolas Tsandelis's Ratings
When you call out of office hours, you hear message "office will be open at 9am.. we will take calls from 9:30am. Good luck calling after 9:30am!! You only hear busy tone (Seems like they left receiver somewhere to avoid receiving calls).
The doctor is good but the office staff is incompetent, inappropriate and rude, especially the dark skinned girl at the desk..Sabby..I would fire her if she were my receptionist! She gossips in front of patients, allows patients behind the desk(total lack of patient privacy and confidentiality), never answers the phone or calls to tell you of appointment changes, always losing my chart and lost new referral ...twice now! Then blamed my gp! I dont want strangers looking at my private information! He is good, but too much of a hassle with an incompetent office. I am getting my gp to refer me elsewhere!!
Dr. Tsandelis is a fantastic ob! The staff member who register you upon arrival is unhelpful. Don't bother calling to make / change an appointment. I have called 30 times and still no answer. This is inconsiderate because now I have to drive to their office and I'm not even in this city. I only chose him because I heard wonderful things.
Dr. Tsandelis is excellent. Calculated and precise, which is exactly what I want in a surgeon. His staff on the other hand are horrible. If you want to get a hold of them to rebook/find out about an appointment don't call. You won't get through. Go to the office in person. My surgery was scheduled as an overnight and it was cancelled, then the staff rescheduled it to a day surgery and said that what the doctor wanted (when I went it it was redone as a overnight surgery). I then called about my post-surgery appointment and after 2 days, got through. They had rescheduled it without telling me. The staff do not follow up to give you notice on appointments coming up, if you've missed an appointment or rescheduled it. As far as I'm concerned, dealing with them is more painful than the surgery itself. I recommend the doctor, but not the staff themselves.
I had a lot of pain in my right side. I went to the OB who delivered my last child and she said it was a hernia from my c section. She spent no time with me so I went to see this guy to get a 2nd opinion. He put me on medication for a few months and then scheduled surgery. I know these specialists have way too many patients. The only thing I don't like and I don't think it's his fault is he doesn't say much. Just "Don't worry Sweetie! I know what this is and I'm going to take good care of you!" Once I had a pap reordered I asked the staff and they were really great about explaining it. I do think he is quite knowledgeable and I have a lot of friends who have gone to see him and rave about him. I would recommend him.
Dr. Tsandelis doesn't care about his patients whatsoever. His staff do not notify you if test results come back... not even if they come back saying you have the first stages of cancer. They feel that you should be continually checking in regarding your results. I confronted Tsandelis about this and he said they only notify you if you have full-on cancer, not potentially cancerous cells. I found out i had stage 6 cancerous cells, but only after a couple months of not hearing back from the office. Ridiculous. The staff seem very fake... and display inappropriate behaviour. Before my last pap test, she said something to the likes of oh, you have a pap scheduled, enjoy!...??? Really? Also, when I was pregnant with my daughter, Tsandelis informed me 2 weeks before my due date that my daughter is smaller than she should be... really? He also notified me that I had strep B, and that there was nothing I could do ...didn't even suggest antibiotics before delivery. What a joke. Don't go to him.
Dr Tsandelis is one of the best Doctors in Waterloo Region, I had adhesion of my uterus with my abdominal, my ovary adhesion was difficult to release, Endometriosis, Dr Tsandelis was very helpful and very knowledgeable. Thank you Dr, I wish you health and happiness.
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