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Rate Dr. Joshua P. Golden
Dr. Joshua P. Golden's Ratings
I to work in the health care field and have never been so appalled in my life how doctor golden and Erin treat their patients! It is absolutely disgusting how he can call himself a dr. And Erin a professional. Nothing done in that office is proffessional at all. Neither Erin not nor dr golden listen to you, when your trying to check in or out it is the biggest annoyance to Erin and she huffs and makes other noises under her breath, "wow I didn't know schedulimg an appt or going over insurance changes was that difficult. The billing department is also a sorry excuse,no bills are sent and then all of a sudden you get berated by dr golden for not paying your bill and he hands you a bill for close to a thousand dollars. You call and ask Erin or I'm not even sure who I lett 3 messages for someone "anyone " to call me back explain statement and I wanted the billing dept. to mail me a copy of my whole acctount history for the past 6 years because I pay cash but this office refuses to give receipts . so I wanted to see what history they had and if it matched mine. Now they take my ins and my ins requires more info for Rx and this could be done by a simple phone call or quick email or a fax sent to the urgent #. Which I did all the research that ERIN should have done but she kept insisting that the insurance doesn't work that way. That's really amusing to me because there thousands of ins co's who offer thousands of different product types of coverage but ERIN WHO IS SUCH A GENIUS WORKING THERE , knows right away she can't call or go online she can only sit and wait for my ins. To send form. But this was in no way was a concern to Erin or dr golden . that if I just stop taking this medication I can have a severe seizure from just stopping meds immediately. Not once was there any concern for my my well being or offer to help me get this worked out. the only thing that mattered was "WHERES MY MONEY"! If dr gden was the last dr on earth and could save my life through his lies I would not let him touch me with a 10 foot nor let him come near me!!!!! Worst office ever!!! My advice stay far far far far away!!!!!
The rude receptionist named Erin is not an asset to the facility. My son had an apptmnt at 9:45 am yesterday and she was not there. Another pt enters. At 10am she runs in the door. A second pt enters. At 10:20am I stated please advise the md we are here as the other 2 later pts were seen by md. She lies and states you were not here. I explained 15 minutes before you. Next she screams in a rage that she ran an errand. I left the practice. My advice to anyone who encounters her and may be falsely chged when you were there pls remember most psychological facilities have cameras so that can be proof for who is at the facility and at what time. I believe that Erin in no means should be employed in mental health as I am an employee in healthcare. She should be fired and replaced by a professional and intelligent individual.
I have been seeing him for years now and i think he has helped me open up to my own problems. He can be direct and frank and sometimes even slightly arrogant - but as it turns out that is the type of Dr I needed. And when I don't agree with something, I feel free to tell him so. He works for my and my needs - and that's enough for me......
I have seen doctor golden on and off for 6 years. He has been kind to me at times but at other times has made me feel terrible for the person I am. I am no where near perfect but Im not a bad person by any means. Doctor Golden is very smart and quick thinking but needs to understand that he isn't always right, and that every person deserves respect. I admittedly was a terrible patient and I have made many mistake to where I was glad to receive his forgiveness for. After such a long time being a patient however I would think he would be more understanding to me as a person and a bit less judgmental. I don't criticize any of his actions just how he handled them. His secretary is.. i'm sure all patients would is terrible weather in person or on the phone..she is non personable, seemingly judgmental, and rude. She talks with an arrogance that she is better than you, many people being seen as patients have problems and hardships that those two would never understand. I wouldn't recommend the time, money or "tell it like it is" type treatment.
I have been seeing Dr. Golden for nearly 5 years and I can easily say that he knows what he's doing. People tend to dislike him because he's "uncaring" and not helpful apparently. What people do not realize is that Dr. Golden is not a sympathetic Dr. which is actually more than a good thing. He will tell you how it is, and people who don't like how it is, won't like him. If you're willing to actually BE helped and try remedying the situation and not be showered in sympathy, this guy is for you.
Dr Golden is direct and frank. He is fiercely intelligent and arrogant. I have never felt rushed out the door by him and when I was a few minutes late once, found him to be reasonable. He is not going to rub everyone the right way, but he is absolutely tops in my book. His secretary is one of the least helpful persons you will ever meet and should be canned.
Staff very uncooperative, Dr. very rude and contrite does not seem to be to keen on patient care. Staff just as unprofesstional. Maybe if they focus on the patients and work on their people skills they may be ok.
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