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Rate Dr. James R. Hoppe

Staff
Punctuality
Helpfulness
Knowledge

Dr. James R. Hoppe's Ratings

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very pleasant atmosphere regarding the office itself. Dr Hoppe is very knowledgeable and courteous. I trust him whole heartily I not only take the rest of my family to see him, I have recommended him to quite a few of my friends and acquaintances.

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flag | Submitted May 5, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Looking for a new doctor- some friends recommended Dr. Hoppe. I am glad that they did. He is friendly and approachable and takes his time with you. was pleased with him and will have my family come to see him too.

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flag | Submitted April 13, 2015

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Runs a little behind at times, but i know some patients have more complex issues then others, which take a little longer to address. He always explains very well and doesnt rush

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flag | Submitted April 9, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been going to Dr Hoppe and Dr Tran for over 6 years and I can honestly say I love them both. They fit patients in for emergency visits and take the time to speak with me instead of rushing me out of the office I wouldnt go to any other drs office. The staff also seems very polite and willing to help the patients.

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flag | Submitted April 4, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

staff was very patient and accommodating. I had an emergency and was seen after hours the same day. the doctor took time to explain things to me which I liked. I have now have made them my pcp.

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flag | Submitted March 31, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Terrible staff who turn away sick patient because patient was late. Being new to NJ, patient got lost and reached 15 mins late for appointment. Several patients below have commented upon 30 min wait times but is there a refund or apology for the patient? Of course not. But if patient is little late, then in spite of sickness the staff turns them away. Taking business elsewhere.

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flag | Submitted March 26, 2015

Dr. James R. Hoppe's response
This particular patient was actually close to a 1/2 hour late but I was still willing to see her. Patient did not have her copay so we instructed her to go across street to ATM. This should have taken 5 minutes. Patient called back another 1/2 hour later telling us not to close the office (we were close to closing time) and that she was on her way back. I really do try to be accommodating but this was an extreme situation so we directed her to go to a walk-in/urgent care center at this point. Husband called back later demanding to talk to me, threatening that he would post a negative review online if I did not get on the phone with him. I do not respond well to threats and hence this review that popped up 24 hours later.

Submitted March 31, 2015

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Excellent doctor. Runs a bit late sometimes, but I don't think I ever waited longer than half hour - that's good for dr. office. I'be been going to him for close to 5 years and will continue to do so until we move.

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flag | Submitted Oct. 7, 2014

Dr. James R. Hoppe's response
Thank you for your kind words. I promise all of my patients that if I'm running late it is because I am taking the time needed for my patients, that same time that I will give you when it is your turn to be seen.

Submitted March 31, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

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flag | Submitted Aug. 7, 2014

Dr. James R. Hoppe's response
A 1 star review with no explanation is a bit frustrating.

Submitted March 31, 2015

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Very pleased with the doctor. This was my first visit to his South Plainfield office after searching for a Primary Care Physician for a while. Very accommodating office hours and does most tests/bloodwork sampling in house. Very convenient for a busy person with a full schedule. Liked the detail he put into establishing my baseline health condition during my visit. I will be keeping him as my PCP.

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flag | Submitted Aug. 21, 2012

Dr. James R. Hoppe's response
I appreciate your review and hope/assume that you are still a current patient almost 3 years later.

Submitted March 31, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I have been a patient of his for at least 7 years,when they had a nurse named Peggy working there things ran smooth,now the office staff is rude,you are on hold forever and they can never fit you in within a reasonable time. I had reccomended him in the past but would never do that again. I am finding a new doctor.

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flag | Submitted April 23, 2012

Dr. James R. Hoppe's response
The above mentioned employee was fired for extreme behavior, and had to be fired immediately. I had great faith in her which she broke and given that she was responsible for so much at the office, we were in some turmoil for a few months as we tried to get back on our feet. Nerves were strained and unfortunately it may have come out with some of the employees interactions with other patients. Not an excuse but an explanation and I apologize. I have hence learned to not put too much responsibility and 'power' into one employee, a lesson hard-learned, and hope that this situation does not occur again. I would hope that if you gave our office another chance you would find that we are back up to speed. My apologies once again.

Submitted March 31, 2015



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