Rate Dr. Elaine Herer
Dr. Elaine Herer's Ratings
Dr. Herer is not only an excellent doctor, but she is a warm, funny and compassionate human being. She delivered my baby via c-section and I couldn't ask for a better experience beginning to end of my pregnancy. I was in the hospital for 3 days and Dr. Herer came to visit me every day and made my recovery that much better. In regards to her receptionist, I had no issues with her and I've never heard her be rude to anyone. Overall, Dr. Herer and staff at Sunnybrook are fantastic!
I saw Dr Herer for the first time and was very happy with my overall experience. Her receptionist was pleasant and professional with me. I found her to be engaging to the patients in the waiting room and one even brought her a gift! I'm very surprised by reading the comments below and am quite disgusted with the lack of intelligence. I think patients forget that receptionists work for the Doctor not the other way around and also you are not there to consult about your medical care with the front desk! Some people take things way too personal. That being said, I look forward to seeing them BOTH again.
What is the point of being a great doctor if your patients can't get in to see you?! I agree with all the commenters here about Dr. Herer's receptionist - she is simply dreadful. She cancelled my appointment twice and kept me waiting six months to see the doctor. Then she never followed up to make the referral that Dr. Herer had prescribed. I am definitely switching doctors because of this incompetent receptionist!
Dr. Herer is great but like many posts on here, her receptionist HAS TO GO!! she's the worst! She makes me not want to go in. I can't believe such a wonderful doctor would have such a terrible receptionist!
Dr. Herer has been my obgyn for nearly 10 Yeats and cared for me and both my daughters through both high risk pregnancies. Further, she delivered both girls as well. In my opinion she is very knowledgeable and has tons of experience, hence, why she is always busy and booked up. I don't mind waiting for appts because I wouldn't trust anyone else. She was a great motivator and visited me every day I was hospitalized and was always there no matter what. She made sure that I was well cared for and I never once felt like a patient in her care. Her warm bedside manner is something that can't be taught and you can tell she loves her job and patients. She respected all birth plan and helped get me through both birth experience a feeling good about myself. Thank you Dr. Herer!!!!
Dr. Herer was on staff during my wife's delivery and had a team of knowledgeable, albeit lesser experienced staff on hand. She was a great motivator for my wife and I and was helpful answering questions during the delivery process. She demonstrated exceptional knowledge during the delivery and used the opportunity to train and educate her staff, which in turn, educated both my wife and I. While she wasn't my wife's OBGYN, I can attest to her abilities in the delivery room.
Dr. Herer is a lovely doctor and a pleasant and warm woman. Her receptionist however is AWFUL. I am thinking of switching doctors for my next baby just because of her receptionist. she never answers the phone. she doesnt return calls. extremely frustrating to reach them to schedule appt or get advice. She would be strongly advised to get a new receptionist if she wants to keep patients.
Dr. Herer is very friendly and calming. She makes you feel good, that is very important when you are pregnant. All she did during my pregnancy was weighting and referring to routine checkups. When I was bleeding, she didn't want to see me. I went to emergency and other places, then she only read conclusions from different sources and put them into my file. Same thing happened when I twice had severe pain - I just couldn't reach her. How I can rate her knowledge? I don't have any clue. She inserted IUD so, that it was positioned wrong. She didn't refer me to ultrasound to check it, luckily I knew it should be checked and didn't got unwanted pregnancy. Her stuff is rude and NEVER answers telephone calls. They send unsigned referral for my first ultrasound and I had to come another time after running to my family doctor and asking her help. When I needed something I had to come personally to her reception because by phone nothing was done. In addition waiting time is very long.
Doctor Herer was my OB for my first pregnancy. I love her and she was a wonderful doctor. However, her current receptionist is terrible which forced me to leave her and find another doctor for my second pregnancy. I highly recommend Doctor Herer to find a better receptionist.
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