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Rate Dr. Nicole St. Amour

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Dr. Nicole St. Amour's Ratings

4
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Great doctor has been very passionate about dealing with my health issues and listens to everything I tell her! Has never given up on me even tho sometimes I have given up on myself.... Highly recommended!

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flag | Submitted Nov. 27, 2014

1
Staff
4
Punctuality
5
Helpfulness
4
Knowledge

She has great bedside manner and has good knowledge of all subjects i have asked her about thus far. She is good with timing of appointments and wait times are not extreme as i have experienced elsewhere however there are some longer waits but this is to be expected. Her receptionist however is extremely lacking and i wonder why she is still employed. I hope she is very good a her job behind the scenes because from what i see she is neither confident nor competant. She is very rude and curt with paitents as i have heard from other paitents as well regarding this first hand. Unfortunalty this is an unpleasent part of having Dr. St. Amour however is not a direct reflection on her abilities it does show poor of her management skills (though this is not really a high value quality in a physician). I would recommend her to anyone without pause.

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flag | Submitted Oct. 16, 2014

1
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr St Amour is great and very good doctor. She never rushes you through your appointment and really cares. Heather her receptionist is the most rude impatient lady that should not be dealing with the public!

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flag | Submitted Sept. 6, 2014

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I am very fond of Dr. St. Amour. I initially only visited the doctor for my yearly checkups and she was always kind and thorough. Recently I became very ill, almost dying. Dr. St. Amour believed what I was stating although the specialist did not and believed I had anorexia. She continued running tests and completing referrals until I was finally diagnosed and received emergency surgery in London. It was Dr. St. Amour's persistence and belief in my credibility that eventually brought a diagnosis and surgery in London. Had i been fluffed off as was the case with the initial specialist, I would have died. She and her staff have always been patient and kind and I would not have any reservation in referring her to others. I have never been treated rudely or my concerns not taken seriously. I do believe that people treat us with dignity and respect if that is what is shown to them.

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flag | Submitted July 4, 2013

1
Staff
1
Punctuality
2
Helpfulness
2
Knowledge

Dr. St Amour is effective when dealing with minor ailments. When she is approached with more challenging medical problems she seems overwhelmed. She is prone to lecture rather than listen, and so collaborative diagnosis and treatment efforts involving patient input seem irrelevant to her. In short, she seems threatened when asked how she arrives at particular diagnoses. Her assistant/secretary, Heather, is obnoxious towards patients, posting admonitions to patients on how to avoid irritating her while they wait for their respective appointments; she appears to miss the point of her job. Booking appointments in advance or when you are ill and truly need assistance is extremely difficult. This is evidenced by the patient clinics Dr. St. Amour holds on a weekly basis, where patients are not permitted to make appointments and must, instead, wait in line to see her. This appears to be the result of heightened patient demand, a consequence of her 4 day work week.

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flag | Submitted Sept. 21, 2011

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent doctor. Professional, friendly and very well informed with up to date health info. Amazing how much she knows about people and their ailments. She is also a great person and I feel very lucky to have her as my personal physician.

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flag | Submitted Aug. 17, 2011

1
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

The very best Dr. I have ever had. She understands, takes time and is very knowledgeable, even about little known conditions. What a gem! Sorry the same cannot be said about her receptionist who could use some training in manners & human relations.

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flag | Submitted July 13, 2011

3
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

After moving to Windsor area it took me about 8 months to find a family doctor. I was told to call Dr. St Amour and I am so glad I did. I have never seen her in a bad mood and she always has time for her patients. I have never felt rushed in her office and she is a very compassionate person. I feel like I get very good care at this office and if the doctor deems necessary she does not hesitate to refer to other doctors. The only problem that I have encountered is that it is very hard to get through on the phone. Perhaps two phone lines would be helpful as well as another office person to take calls whether the doctor is in the office or not

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flag | Submitted March 25, 2011

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been with DR Nicole as I see her for over 6 years now. Probably one of her first patients way back on Walker Road. At the time I became her patient was the time I met the most amazing Dr who probably saved my life as well as my trust in humanity. Everyone has bad days and good days. Never saw her have a bad day with me yet. She gets an A plus from me and my husband. Totally EXCELLENT DR.

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flag | Submitted Dec. 11, 2009

1
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr St Amour is fabulous. My daughter & I are truly blessed to have her as our family physician. Her secretary, Heather lacks professionalism, basic manners and general capabilities with how to manage an office.

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flag | Submitted Oct. 19, 2009



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