Rate Dr. Ford S. Cooper
Dr. Ford S. Cooper's Ratings
I AM A HEALTH CARE PROFESSIAL. I DEEPLY REGRET I EVER WALKED INTO DR COOPER'S. MY POOR DAUGHTER HAS BEEN MADE TO SUFFER FOR I YEAR NOW WITH PAINFUL BRACES. OUR FAMILY DENTIST WAS CONCERNED ABOUT THE CHANGES IN HER BITE. TWO!! ORAL SURGEON STATED THAT HER BITE WOULD NEVER AND COULD NEVER BE CORRECTED WITH BRACES. BOTH STATED HER ONLY OPTION WAS SURGERY, THAT DR COOPER WAS NOT PREPARING HER TEETH/BITE FOR SURGERY. HE INSTEAD WAS TRYING MOVE HER TEETH TO "HIDE" HER UNDER BITE. THIS WOULD FOREVER DAMAGE HER TEETH AND JAW STRUCTURE. THEY BOTH STATED A TOTAL CHANGE IN HER PLAN OF CARE. BOTH SURGEONS RECCOMMENDED OTHER OTHODONTIST BUT DR COOPER REFUSES TO LET US OUT OUR CONTRACT. HE IS NOT SATISFIED WITH THE THOUSANDS OF DOLLARS HE HAS GOTTEN SO FAR HE WANTS TO BE PAID!!!!! THOUSANDS MORE!!! TO ALLOW US TO LEAVE TO START OVER WITH ANOTHER ORTHDONIST THAT WILL PROVIDED THE CARE MY DAUGHTER NEEDS. MY DAUGHTER NEEDS JAW SURGERY BUT CAN'T UNTIL WE CAN UNDO WHAT HE HAS STARTED. ON TOP OF THAT HIS RECEPTION STAFF HAS HUNG UP ON ME MULTIPLE TIMES RATHER. DO NOT; DO NOT; DO NOT TAKE YOUR CHILD HERE!!!!!!!! MY DAUGHTER HATES GOING AND CRYS WHEN I TAKE HER.... THIS EXPERIANCE HAS BEEN A VERY EXPENSIVE MISTAKE.. DO NOT MAKE THE SAME ONE!!
Dr. Cooper's reception staff is really bad. He over books and wait times for visits are well over 30 minutes. Dr. Cooper spends less then 5 minute with patients after first visit. Overall if I could I would change to different orthodontist. Very bad experience. Horrible wai times and rude reception staff!!!!!!
My children were originally under a different orthodontist, who we loved. However, he sold the practice due to ailing health, and it was bought out by Dr. Cooper. Working with this orthodontist is a nightmare. We have been berated, talked down to and had to watch while he treats his staff the same way. We are doing everything asked of us, however, each time we go in we are lectured and accused of not following the treatment plan. Wait times are long. Getting an appintment is difficult yet the doctor blames his patients for not coming in often enough. He is rigid, takes no repsonsibility and is difficult to work with. I have never experienced anything like this. I would love to change doctors, but the braces were already paid for before he took over the practice. The staff are doing the best they can, but the whole atmosphere of this office has changed since Dr. Cooper came on board.
This doctor is not concerned with patient care. He is concerned with dragging out treatments. He will keep the "extended" timeline he agrees to, even if unneccisarily. I would not recommend him. His staff is quick to ask for payments, without having the equipment he needs to perform the treatments. Take time to research. I am not sure about his Rock Hill office, I have not been there.
You will wait unbearable amounts of time for your appts. as others have said. Appts. are difficult to schedule because they claim they only schedule "special appts." a couple times a month, and they might not work into YOUR schedule prolonging your treatment. It is not unusual to wait at least an hour in the waiting room.
Even though my son's case was rather difficult, this orthodontist had no problem taking our money and causing further damage to his palete. We eventually had to see another doctor. All in all my son's, now beautiful teeth, cost us over $8,000.00. AVOID Dr. FORD COOPER AT ALL COSTS and see a smaller independant doctor like (no kidding) Dr. Steven Smiley. He wasn't cheap but did a wonderful job on my son's teeth!
Like everyone else, longer than time frame discussed (3.5 years - he told me 2). Also, long wait times in the reception area. I tried to "sign in" over the phone in advance so I wouldn't have to take so much time off of work and they wouldn't allow that. Also, I have small gaps between incisors and huge, food grabbing gaps between my molars. His pricing was cheap though.
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