Rate Dr. Gary Leong
Dr. Gary Leong's Ratings
Dr. Leong is a great Physician and meeting him for the first time was a breath of fresh air. His receptionist in the other hand is way too rude. It started with the phone call, she was very abrupt and impatient and kept cutting me off. The day I had my first visit, she was behind the desk almost ignoring people coming in. I went up to the desk to check in. I said "good morning" she looked up and said "what" as if we were asking her for some chuck change. I not really a type to write up negative stuff like this but with her being in the health care industry she needs to be more caring.
Dr Leong himself was great. Very thorough and seemed to care about who you were and the total package approach to care. Am looking forward to having him as our family doctor. The receptionist was beyond rude. She didn't even attempt to present a friendly or personable demeanour. If any other doctors were accepting patients in the area I would give serious consideration to switching simply to avoid dealing with her.
I was hoping I would finally find a family doctor in Victoria. Unfortunately I was disappointed when Dr. Leong stated that MSP policy dictates that he only has a 15 minute appointment per patient. This means that anyone with a complex medical issues doesn't fit into the current MSP model as they could only deal with one issue per visit. Very unfortunate for someone like me. I will have to continue private pay for Doctors.
The doctor is new to Victoria; I was so happy to find a caring, knowledgeable doctor accepting new patients. His staff are the rudest people I've encountered. Booking is difficult as the phone hours are limited and you have to keep calling back. Difficult to schedule when you work the same hours. Such a shame the front staff are offending so many people happy with this doctor's professionalism.
Left an excellent rating under his other listing. He is my new GP in Victoria, and I'm thrilled with his knowledge, care and concern. I see him monthly for Diabetes care and he's always willing to discuss my complicated medical history at these visits as well. He's been very pro-active at getting me in to see various specialists. His receptionist Amber is amazingly friendly and the entire clinic has a good vibe to it.
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