Rate Dr. Bassam A. Atiyeh
Dr. Bassam A. Atiyeh's Ratings
We left the practice after 1 appointment. They have FEES for their fees. We should have known by the lobby and every available wall space covered in neon paper listing all their new fees. Their lobby being littered with sign about all the 'new fees' for this that an the other should have been enough to send us running. I understand fees for 'no shows'...or something that takes a lot of time. This place takes the cake! Just no more cake from me. They will nickel and dime you (25-50 dollars for everything extra). They get you to use their lab because they can get you the results quickly. When you go downstairs, then they tell you there's an extra fee for using their lab (on top of the payments that you must make for lab fees- on the high end to start with). You have to sign a WAIVER for it too RIDICULOUS...we will not be back. Especially since the staff was as best curt in greeting and dispensing of business tasks. We will vote with our $ and children. Goodbye millions of Fees.
He is the bomb!!!....has taken care of our 2 youngest boys since birth....he is ALWAYS accessible to us and returns calls promptly..as if he is waiting by the phone for our call. Know much...accepts his limits and has a wealth of very capable colleagues in his referral group. Hands down one of the best in the region.
Dr. Atiyeh has seen both of our children from the day they were born (he came to the hospital to see them), and they've been his patients for 13 & 14 years, respectively. Dr. A is kind, compassionate, knowledgable and I can't imagine taking my children anywhere else. The staff could certainly use some customer service training, but I've come to accept that developing external skills in the office employees is not in most doctors' skill sets. . . .
Atiyeh is amazing, so good with parents and kids. Sadly this is a case of a great small practice getting excellent reeputation and expanding too fast to cope. Nurses rude and actually seem incompetent, I tried a couple of his colleagues thinking it may just be Atiyeh's - no, the staff for all the practice are as bad. I have tried to find another pediatrician rather than deal with getting thru the office staff to see these wonderful doctors. I'm still looking but everytime we go I think "never again.." the wait is horrendous, the staff unfriendly - they talk to each other while you talk to them, make you repeat the child's name several times then forget again - I just spent 15 minutes simply booking a routine flu shot appointment, I was told she couldn't work the computer to enter Saturday, then each child's name was said twice, then dates of birth repeated back all wrong - disaster. I MUST find somewhere else - God forbid any of mine actually got seriously ill, such a shame it changed,we'll move.
Doctor Atiyeh has been an extremely helpful pediatrician .... i was on the border of being anorexic and he caught it... it still got to full blown anorexia but he helped me every step of the way on to recovery and i am now fully recovered thanks to him (and my awesome nutritionist as well :D )
I cannot say enough good things about Dr. Atiyeh. We drive 25 miles to see him because we couldn't take our child anywhere else. He is also the doctor for our OB's children, and for the children of another pediatrician we know in the area. We call him our "doctor to the stars." Dr. Atiyeh (and the other docs in his practice) has responded promptly to all of our nervous new-parent phone calls and have seen us immediately on an emergency basis. When blood work was done, he actually CALLED US HIMSELF to give us the results, rather than have a nurse do it. Highly recommended!!
Feel the wait time for a regular physical is excessive (over 2 months), have not had issues with sick visits. Wait time to see the doctor is hit or miss (one time 1.5 hours and another day 20 minutes). Front desk staff had their moments (some great personalities, some should nt be there).
He has been taking care of our kid for 6 months and We are considering changing to another pediatrician. For each of our visit, he spends around 3 minutes with the kid, telling us "good, good, I am very happy with him." and then leaves. His nurse is one of the worst in the country. She is extremely rough, cold and unpleasant. I have never seen her or her doctor smiling when they meet us.
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