Dr. Shannon Humphrey


Vancouver, British Columbia Map External Link
Website: carruthers-humphrey.com External Link
Med. School:
Grad. Year:

Answers Email: Y
Online Appt. Scheduling: Y
Accepting New Patients:Y

Profile updated 09/01/14    Submit profile update    Subscribe to profile updates

Rating: 4.9 out of 5 (5 is best), based on 49 reviews. Dr. Shannon Humphrey has an excellent overall rating on RateMDs.com. smile

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Dermatologist-related: skin disease, warts, acne, rash, dermatitis, skin tumors, moles, skin cancer, psoriasis
The following ratings and comments have not been substantiated by RateMDs.com.
Date Staff Punctual Helpful Knowledge Review Comments
RID: 5629090
09/07/14 5 5 5 5 Very helpful, kind, informative, polite, patient. Absolutely no complaints. 
RID: 5595694
03/07/14 5 5 5 5 I was extremely pleased with the entire experience. Dr. Humphrey took the time to explain the treatment necessary, the healing and the recovery process. The results were better than I expected. I would certainly recommend seeing Dr. Humphrey. 
RID: 5544464
07/06/14 5 5 5 5 Dr. Humphrey does fillers to my face. She is probably the best botox/filler doctor in Vancouver. Staff is great as well. Only complaint is she charges top dollar. Too expensive but at the same time I wouldn't let any doctor botch my face.  Respond
RID: 5507205
02/06/14 5 5 5 5 I have been a patient of several different cosmetic practices in the lower mainland over many years. There is no question Dr Humphrey's expertise & highly skilled staff is superior and unparalleled above all. My experiences at her practice have always been a positive one with astounding results at every single visit. I always feel very well taken care of at my appointments (Dr. Humphrey & staff always follow-up). Dr. Humphrey takes the time thoroughly listen to my questions and concerns (not rushed like other physicians). She provides the highest standards of personalized care and provides custom individualized treatment plans. The stressors of having 3 very young children and a demanding full-time job has certainly taken a toll on my skin. Dr. Humphrey prescribed a tailored skincare regimen which as been proven effective. Her treatment plan also included injections which I could not be happier with. I have gone from looking tired and dull to refreshed and rejuvenated.  Respond
01/06/14 SYSTEM: 1 positive duplicate or disallowed ratings automatically removed 
RID: 5500782
29/05/14 5 4 5 5 Dr. Humphrey helped me a lot with clearing the brown spots on my face. She recommended IPL which worked to really make my skin look better and take away the brown spots. I really didn't know there was anything that could work that well. I was worried about seeing someone about cosmetic things but she is very knowledgable and made me feel normal about asking questions about my skin and my face.  Respond
28/05/14 SYSTEM: 1 positive duplicate or disallowed ratings automatically removed 
RID: 5494603
26/05/14 5 5 5 5 Dr. Humphrey and her staff could not have impressed me more than they did on my recent visit to their clinic. Their dynamic energy and teamwork was fantastic. From the moment I entered the reception I was greeted with smiles and felt looked after. Dr. Humphrey prescribed the Obagi skin regime to help with sun damage to my face. I appreciated her knowledge and honestly regarding my skin and am so far thrilled with the results. I would highly recommend Dr. Humphrey and her team!  Respond
RID: 5473021
12/05/14 5 5 5 5 I have had acne for many years now, and have tried numerous types of treatments with different doctors. I visited Dr. Humprey for the first time in December after hearing about her from a friend. She prescribed accutane to me, and in the beginning I honestly thought it was just another treatment that wouldn't clear my acne. Five months into the treatment, and I have to say I was both surprised and very pleased with the results. It is amazing being able to look in the mirror and not have to use makeup to hide the acne on my forehead and chin. Not only am I noticing the results but so are my family members and friends. Accutane has definitely given me a boost in confidence. I am so happy that I was finally able to find a dermatologist that took my problem seriously and worked with me to resolve my acne situation.  Respond
RID: 5322235
01/04/14 5 5 5 5 Dr. Humphrey is a great doctor that I had a great time with, she was very sincere and kind, and knowledgable as well!  Respond
RID: 5317333
29/03/14 5 5 5 5 I am so happy I found Dr. Humphrey and her awesome team! I have severe rosacea and a massive amount of sun damage (thanks to years without using SPF). Dr. Humphrey has been amazing at explaining a path to better skin and instrumental to help change the damage I've got. I recently had 2 a IPL treatments and I can't begin to tell you how awesome the experience was. The nurses that worked with me (Sarah and Marianna) were kind, concerned about my comfort/well being and fun to chat with. The level of professionalism along with their level of education really reminded me that I am in great hands. If you have ever thought you were stuck with bad skin, think again. I'm not exaggerating when I say my "before" pictures are worse than what you would see in some textbooks. Now my skin is clearer, brighter and glowing. I'm just so thankful I picked up the phone and made the first call. Thank you so much to Dr. Humphrey, Sarah and Marianna for making the impossible possible. :)  Respond
RID: 5276496
18/03/14 4 4 5 5 My GP referred me to Dr. Humphrey for my persistent acne problems. She put me on accutane for 6 months and I'm extremely happy with the results. I've heard about all of the potential side-effects of the drug but Dr. Humphrey had me do regular blood tests and see her for checkups monthly to make sure things were progressing properly. I'd highly recommend seeing her for acne treatment. I should point out that her office is super busy though. I had to wait several months after my initial referral before I could see her. Things were smooth after I was officially her patient though and I could schedule my follow-up appointments fairly easily. 
Insurance: Blue Cross / Blue Shield
RID: 5238158
14/03/14 5 5 5 5 I received a few IPL treatments on my face and chest. I am 27 year old and didn't think i had much sun damage however i was shocked by the difference i have seen with my skin, collagen boost has made my skin very soft and even. I was a little nervous about the treatment however Dr Humphrey and the other nurses/staff at her office were extremely helpful and put me at ease. I will definitely go back fro future treatments and have recommended her services to my colleagues and family. - Proper care when getting a treatment like IPL is essential and i would only trust true professionals with something like this.  Respond
RID: 5212150
26/02/14 5 5 5 5 I needed some relief from deep wrinkles in several areas of my face. I was worried that the results would look unnatural, would be too much of a change and perhaps would be more than I really require. Dr. Humphrey used her obvious experience and opted for less rather than going for the max, which has made the results look entirely natural. I appreciate this above all. There will NEVER be a worry about looking "freakish" or unnatural under her care. I am so happy with these results that I will pursue treatment in other areas. 
Paid (or co-pay): $3500
RID: 5210184
25/02/14 5 5 5 5 Dr. Shannon Humphrey has been detailed and thorough in her examination of the areas on my face that I wanted her to treat (with Botox and/or filler). I am not only pleased with her recommendation of commencing FIRST with the Botox treatment (with follow-up visits to determine results), but also, I am appreciative of her subtle approach towards achieving noticeable and almost dramatic results. I highly recommend Dr. Humphrey to anyone who may be tentative in their approach to cosmetic changes!  Respond
RID: 5175735
12/02/14 5 4 5 5 I was referred to Dr. Shannon by St. Paul Hospital's resident skin specialist when I had a skin allergy emergency that affected my whole body and eyes. The bloodtest was inconclusive and she recognized my condition right away and has given me the help that keeps my skin clear and healthy. A year after I had another milder case and her instructions and treatments are really helpful. I also recommend Dr. Shannon on adult acne treatments, she even wrote my other specialist on her recommendation to keep my skin clear.  Respond
RID: 4753145
05/02/14 5 5 5 5 I just saw Dr. Humphrey for Sculptra. She injected my jawline, temples and cheeks. They made sure I was numb enough before treatment and to be honest, I barely felt the injections. Dr. Humphrey's technique made it really painless. I was expecting to bruise after since I am so fair skinned and bruise so easily, but I had no bruises at all after. I am seeing her for my second treatment end of February. She also injected my neck with botox, which I had never done before. She said it would smooth out my neck and improve my jawline, which it totally did. I would recommend. A+++ 
Paid (or co-pay): $2000
RID: 4730959
04/02/14 5 5 5 5 I've been seeing Dr Humphrey for over a year now for various different dermatology and cosmetic purposes. She's been the best Dr I've ever had. I've seen her for Coolsculpting, botox, fillers, skin care products/prescriptions, as well as an actual dermatology condition. She is great in listening to the patient and customizing the treatment plan based on the patient's treatment goals. I would trust her with my life. 
Paid (or co-pay): $10000
RID: 4295576
28/01/14 4 2 4 5 Dr. Humphrey has a great aesthetic eye. I go to her for Botox and filler. She finds the perfect balance between conservative (so you don't end up looking like a Hollywood actress who's trying a bit too hard), and a real noticeable improvement to your "problem areas". Conveniently located in Vancouver - I like the fact that I don't have to fight downtown traffic to get there, and she even pays for your parking! Her practice uses cutting edge products so your $ goes farther and you end up with more desirable results. If there was one criticism, it would be that they are very busy there... so there is often quite a wait time and your appointment can last 2+hours. Between the moment you get put into an exam room, then get seen by a nurse, then ultimately undergoe treatment, with wait times between each of those phases... the whole process is quite long, so bring some reading material/work with you into the exam rooms. In the end though, I come prepared and love my results! 
Paid (or co-pay): $2000
RID: 4294738
27/01/14 5 5 5 5 On the late side of 65, I'm decades into a stage & recording career. For resilience, & zest, a terrific cosmetic care physician is a crucial element in my support system. I need services seated within a perspective that allows me to understand, plan, schedule and budget long range. With Dr Humphrey, I can say with relief, this front is secured. My previous primary cosmetic physician had retired when I met Dr. Humphrey at a walk in clinic. I was there to have pre-cancerous cells blown off. She was finishing her Dermatology residency at UBC. She impressed me immediately. I followed as she tried various clinics. When she landed at Caruthers, the ne plus ultra with high octane international rep for innovation, I wasn't surprised. (I did wonder if I could afford to go there. It's been fine.) Dr Humphrey has managed my face for years now. I heartily recommend her to colleagues in creative industries and to anyone seeking ongoing care from an exceptionally talented cosmetic care physician.  Respond
RID: 4292421
26/01/14 5 4 5 5 Just months after she took over for Dr. Alastair Carruthers, I came in to see Dr. Humphrey. She assessed my skin condition and prescribed a particular ointment to me. No issues with the prescription and it cleared my condition. Overall, it was a short and great visit with Dr. Humphrey. Also, the staff are incredibly warm and friendly.  Respond
RID: 3970965
22/01/14 5 5 5 5 Dr. Humphrey's made an accurate assessment of my skin condition. The medications she prescribed have corrected the problem, with no side affects. I recommend Dr. Humphrey unequivocally. 
Insurance: MSP
RID: 3654278
12/01/14 5 4 5 5 I was introduced to Dr. Humphrey's when she first joined Dr. Carruther's practice a few years ago. Shortly thereafter she assumed full oversight for my care. I am delighted with both Dr. Humphrey and her staff who provide a high level of caring support. She is professional, diligent, and highly knowledgeable. In addition, she carries qualities rarely exhibited in specialists: she is sensitive, inquisitive, and very much concerned about an individuals overall well being. A visit never passes that she does not ask about how I am doing, work challenges, and my family. She takes the time to listen to concerns and to provide clear explanations in a world that is always busy!  Respond
RID: 3653493
11/01/14 5 5 5 5 Dr Humphrey was very knowledgeable and gentle with my daughter who had early acne. She explained exactly what was happening and what options were available for treatment. She took extra time and patience to also explain it to my daughter and we made a joint decision based on the medical issue alongside our lifestyle and the younger age of the patient. Dr Humphrey set up further consultations to ensure treatment went as planned and made it clear she would see us sooner if required. I could not have asked for a better experience for my daughter for an awkward issue. Dr Humphrey has a very caring and compassionate attitude to her patients.  Respond
RID: 3648421
05/01/14 5 5 5 5 I saw Dr. Humphrey regarding a rash I had on my face. She diagnosed me with peri-oral dermatitis. She was very knowledgeable, friend and thorough. She told me I would need a course of anti-biotics and I asked her if there was any other treatment I could take. She said yes, but the others would be topical and not as effective. She then said that SHE herself would take the minocycline if she was in my shoes. It was nice to know that she had my best interest at heart and wasn't just prescribing me medication lightly. I really trust her. My hairdresser told me Dr. Humphrey injected her temples with filler and I have to say she looks amazing. So, my next visit will hopefully be for filler. She does a great job from what I see. I have yet to hear a complaint from anyone. I used to see Dr. Anne Davis for dermatology but I am a loyal patient of Dr. Humphrey now.  Respond
RID: 3648279
05/01/14 5 5 5 5 Dr. Humphrey is amazing at what she does. I've been battling acne for quite some time now and she is currently treating me with great results. I've also been getting my botox by her. She and her staff are very professional and always welcoming.  Respond
03/01/14 SYSTEM: Accepting New Patients changed to "Y" 
RID: 3636725
20/12/13 5 4 5 5 I've been seeing the Drs. Carruthers for many years, but have been very please since Dr. Humphrey joined the office several years ago. She is a very lovely person and the treatments I have received from her over the past several years have been amazing. I used to get only Botox, and I now also get filler. It is amazing what can be done with these products in the right hands. I am extremely pleased with the service I receive in the clinic and would never consider going anywhere else for cosmetic procedures.  Respond
RID: 3636218
20/12/13 5 5 5 5 Dr. Humphrey is a wonderful and caring person with great knowledge and techniques. She listens to what you need and comes up with the best treatment that is suitable for you. She has an amazing team in the office as well. I am very pleased with the results, and definitely refer my friends to Dr. Humphrey.  Respond
RID: 3636165
19/12/13 5 5 5 5 This is your 'go-to' office if you are looking for a totally professional and personable doctor who listens to your concerns and replies in a most caring way, making her treatment suggestions easily understood. Dr. Shannon Humphrey doesn't over-sell you with unnecessary product and doesn't deliver the sales hype delivered in so many offices. She has amazing technique - and her registered nursing staff do wonderful followup...I felt I was in good hands at this office and certainly will refer friends to Dr. Humphrey.  Respond
RID: 3635343
18/12/13 5 4 5 5 Dr Humphrey is fantastic! She listens to what you want and takes the time to talk thru all possible procedures. She enhances your look rather than over doing it. I highly recommend her!  Respond
RID: 3626513
06/12/13 5 4 5 5 I have seen several of the "top rated" cosmetic doctors in Vancouver over the last 20 years. My highest recommendation would belong to the partnership of Dr. Shannon Humphrey and Dr. Jean Carruthers. I am privileged to have been their patient for two yeas now. I only wish I would have sought them out sooner. The practice is a forerunner in cosmetic medicine. The equipment is state of the art and it is combined with the most advanced aesthetic techniques. Both doctors have an artistic eye, an extremely caring attitude and a focused dedication to their patients. This attitude radiates through their ultra-qualified staff. There is always someone there for you including evenings and weekends. All treatments receive a follow up. So professional. There may be a wait at times but in my option that suggests again that the greatest importance and commitment is the patient and not their credit card. A top notch team dedicated to making you look better than you ever have.  Respond
RID: 3617279
23/11/13 5 5 5 5 Dr. Humphrey is warm and knowledgeable of all relevant material in her field of practice. She has listened to my needs and suggested appropriate and effective treatments. Thank you Dr. Humphrey  Respond
RID: 2852883
12/09/13 5 5 5 5 This is the only place I would go for Botox treatments. I'm very grateful for Dr. Humprey and her nursing staff for their professionalism. I highly recommend Dr. Humphrey and her staff.  Respond
RID: 2809690
24/08/13 5 4 5 5 Just saw Dr. Humphrey for a Botox treatment with very good results. Dr. Humphrey is extremely knowledgeable about all the latest products and techniques and will tailor a program based on each individuals needs. Her office staff is fantastic and always follow up to ensure a positive outcome was achieved. 
Paid (or co-pay): $500
RID: 2808215
23/08/13 5 4 5 5 I have had Botox injections several times and have had my very best results with Dr. Shannon Humphries. Her whole team was very professional  Respond
RID: 2766085
13/08/13 4 5 5 5 I can say enough about the very fabulous Dr. Shannon Humphrey and her friendly and wonderful staff! I have suffered for over 15 years with adult acne. Dr. Humphrey found solutions through medications and skin care that completely turned this condition around. I frequently get comments about how great my skin looks. I have also had two treatments of Botox to treat the hyperhidrosis in my underarms. What a marvelous discovery this was! AMAZING!! I have had an excessive perspiration issue since I was 13. I`ve tried just about EVERYTHING. Imagine my delight when an hour after my treatment I was bone dry and continued to stay that way for about 8 months! Now my skin looks so much better and I can wear any clothing I want, in any fabric and in any sleeve length. I will most definitely continue to see Dr. Humphrey for all my demagogical needs so I can keep this 44 year old looking as good as she feels.  Respond
RID: 2758682
10/08/13 5 3 5 5 I am very grateful for all of Dr. Shannon Humphrey's wonderful help in healing my skin. She is incredibly knowledgable, highly skilled, and I especially appreciate the kindness she has shown me and her empathy in understanding how painful it can be to have problems with one's skin. Yes, it's true that sometimes there's been a bit of a wait to see her, but the staff are also very kind, and I appreciate the time that Dr. Humphrey takes with me during our appointments. Thanks so much Dr. Humphrey!  Respond
RID: 2755595
07/08/13 5 4 5 5 I absolutely love Dr. Humphrey. I see her for my severe eczema and she has helped me a lot over the past few years. She always provided me with the best possible solution to my problems. I am grateful that my family physician recommended her to me. I hope her the best in the future.  Respond
RID: 2707658
12/07/13 5 5 5 5 Dr. Humphrey does an amazing job keeping me youthful. She is a true artist. She knows just how much to do and what to suggest. I don't think I looked this good when I was modelling in my 20's. Dr. Humphrey has a great bed side manner, she takes her time to explain everything and is extremely thorough. Her staff are comprised of Registered Nurses and are all fantastic and knowledgable. I have never waited more than 5 minutes before I was taken into the exam room. I highly recommend Dr. Humphrey and the Carruther's Clinic.  Respond
RID: 2676436
11/06/13 5 5 5 5 Dr. Humphrey helped me through the scariest time of my life when I was diagnosed with melanoma. I had seen two other doctors previously, whom both dismissed the red mark as nothing significant since it didn't look like a typical melanoma. Dr. Humphrey took the time to do a biopsy to put my mind at ease, which resulted in the diagnosis. It terrifies me to think what could have happened had she not been extra diligent. She then cleared time on her schedule in order to have it removed the same day I was diagnosed. She genuinely cares for her patients, is very empathetic and takes the time to look at your overall health. She was available not only in her office but by telephone to help alleviate the utter terror I was feeling after the diagnosis. I now have a clean bill of health and the incision sight has healed beautifully. I would highly recommend Dr. Humphrey as a doctor who will treat you as a person, is very caring and takes the time to answer all your questions.  Respond
RID: 2660852
23/05/13 4 4 5 5 I have been seeing Dr. Humphries for several years and she is the best. She is easy to talk to and has your best interest at all times. I would never want to see anybody else in this field of medicine. 
Insurance: Blue Cross / Blue Shield
RID: 2618679
16/04/13 2 1 3 3 I can't say much about her knowledge and expertise since I've been sitting in her waiting room for over an hour. I am very annoyed by her. It took me 4 months to finally see her and now that I am here she is taking her sweet time.  Respond
RID: 2613632
10/04/13 5 5 5 5 Dr. Shannon Humphrey was recommended to me by my Mother. Dr. Humphrey provided me with Hyperhidrosis Botox treatment, for under my arms. She was very knowledgeable and competent. It was my first experience and I felt at ease, I will def go back to use her services and have recommended her to many who have also been very happy. She is a great Dermatologist and well experienced.  Respond
03/03/13 SYSTEM: 2 positive duplicate or disallowed ratings automatically removed 
RID: 2567031
21/02/13 5 3 5 5 I had a great experience with Dr. Humphrey and her staff. I came in for my "muffin top" and she was very honest in stating that I would need at least 2 treatments of CoolSculpting and I would have to maintain my diet and exercise. They made it very clear that this was not a weight loss plan which gave me realistic expectations of what my results would be. Its been a few months now since my first treatment and I can actually notice my tummy looking better! I cant wait to see the end result.  Respond
RID: 2529770
13/01/13 5 5 5 5 Dr. Humphrey and her staff were truly amazing! I had done a lot of research about who the best doctors were to get cosmetic procedures in Vancouver. Their name came up several times from different friends and acquaintances. I'm so glad I listened. I had such a wonderful treatment experience. Dr. Humphrey and her staff were both professional and personal. They really listened to what I was looking for and spent so much time answering all my questions. At the end of it all I look and feel amazing.  Respond
RID: 2524461
07/01/13 5 4 5 5 Dr. Humphrey did my Sculptra treatment about a month ago and I am really happy with the results so far. She took the time to go through several options with me to give my facial skin a soft, natural lift. I've never had filler so I like the idea of Sculptra stimulating my own collagen. I also had Laser Genesis to improve the texture of my skin and minimize my pores. Some of my friends have been commenting that my skin looks really even and smooth. I'm very confident that Dr. Humphrey is the best Dermatologist to address my concerns and keep me looking young and natural. I highly recommend her and her incredibly friendly staff.  Respond
RID: 2460111
28/10/12 5 3 5 5 I think Dr. Humphrey is great, she takes her time with me and goes over all my issues. I do have to wait at times but I know that she takes the time with all her patients. My Botox and filler look very natural, she suggested some new areas for filler that i was a bit apprehensive with but in the end I really loved the look. I have dealt with acne most of my life and Dr. Humphrey has put me on a few products that has cleared my skin up. She is very knowledgable, I would highly recommend her to my friends and family.  Respond
RID: 2391834
26/09/12 5 1 5 5 I saw Dr. Humphrey after Dr. A. Carruthers over injected me with a filler. She understood my concerns and brought the area to a more natural look which took two further injections of the "antidote". I wanted to see her one last time as my face was slightly asymmetrical. I made an appointment and waited and waited and realized that I had been waiting for over an hour! I waited 5 more minutes, told the receptionist that I could not wait any longer and left. I have not heard from their office. *Update to my August 2, 2012 review. Dr. Humphrey telephoned me personally to apologize for the lengthy wait that I experienced. She offered to book a new date when she would see me promptly, which I did. She wanted to ensure that I was satisfied with my treatment. She made an adjustment with filler. The results are wonderful. She and her office handled a negative situation professionally. She has great knowledge and instincts regarding placement of filler as well as the skill to implement same.  Respond
RID: 2412276
28/08/12 5 1 5 5 I do have to say that I am not overly impressed with the wait times at this office, however with that said the staff has done nothing but the best to try and ease the sound of the ticking clock! The last time that I was there they had iPads in the waiting area and a caramel latte in the room. They have even moved my car into their lot so that I wouldn’t get towed on Broadway, by far the best service. As for Dr. Humphrey, I could not say enough great things. Not only was she VERY pregnant and tired she was completely focused on me and the questions that I had for her. She is very smart and has great attention to detail. She did my fillers in my cheeks and temples, did some small adjustments and gave me exactly what I wanted. The price is another story. Definitely the best office that I have been to but one of the most expensive! My cheeks have never looked so good and my Botox has never lasted so long. The wait times and price can be a bit much, but I would not go anywhere else. 
Paid (or co-pay): $3900
18/07/12 SYSTEM: 2 positive duplicate or disallowed ratings automatically removed 
RID: 2377393
17/07/12 3 1 3 3 Dr. Humphrey may well be a very good physician. However, she has a sign in her office telling people how to add more time to their parking ticket. That says all you need to know about her punctuality. I had to go back to work, so left 45 minutes after my scheduled appointment without seeing her, despite my telling the receptionist that I was pushed for time. Don't see her if this kind of thing seems disrespectful to you, as it did to me.  Respond
RID: 2342268
09/07/12 5 5 5 5 I would highly recommend Dr. Shannon Humphrey. I had Botox and filler in my cheeks for the first time and was incredibly pleased with the results. It looks completely natural.The staff was professional, knowledgeable and friendly. I was pleased with the results and will go back.  Respond
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