Range: 1-5 (5 is best) * Helpfulness & Knowledge only
The following ratings and comments have not been substantiated by RateMDs.com.
Date
Comments
8/31/09
1
1
1
1
I cannot recommend North Pacific Dermatology after my initial visit to their Renton office. After a 30 minute drive, I arrived at their office for an 11:30am appointment five minutes late due to traffic. Once in the office I waited in line while the single receptionist at the front desk was on the phone with another client. That client was placed on hold while the receptionist helped the next woman in line. Dr Kageyama and the receptionist then took the next five minutes to help the woman locate an appropriate time for her next visit. During this time, another client in the office was ushered back to their appointment. When the woman finished scheduling her appointment I informed her that I was there for my appointment. She excused herself and headed back to talk with an associate (I assume the PA). After she returned I was told that I would have to reschedule. I looked at my cell phone, and it read 11:42am. I didn't bother to argue, politely rescheduled, and left never to return.
Insurance: Aetna
I was told when I made the appt that I could only see her for what I mentioned, anything else required another appt. She spent approx 6 min with me. Cost over $300 - was looked at and had a skin tag removed - no biopsy was done. Told me to see a specialist then when I tried to go to one, she denied telling me to do that. Probably wanted me to pay for another appt.
Insurance: Blue Cross / Blue Shield
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