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Rate Dr. Ken McCracken

Staff
Punctuality
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Knowledge

Dr. Ken McCracken's Ratings

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr. McCracken is a wonderful dentist. However since he sold the practice to that corporation there have been changes and big ones. They (front end staff) do not know how to treat their patients. IT IS NOT A CATTLE LINE!! and I just found out they fired Dr. McCrackens right hand girl up front she was the best front end girl I ever got to know. She generally cared and had a heart for all her patients no matter what and took the time to go above and beyond no matter what it took. I am very sorry to see her go and Im sure Dr McCracken is as well. I wish Dr McCracken and the Orca girls all the best. I will not be returning to the Courtenay practice anymore I will be seeing him at his Ladysmith practice.

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flag | Submitted June 10, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Horrible dentist and unprofessional front desk staff. So called office manager useless.

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flag | Submitted June 3, 2015

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

My experience with Dr.Mc Cracken was excellent. He saw my kids and was extremely patient and kind to each of them. We will definitely be coming back to this office as the staff and patient experience was top notch!!

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flag | Submitted June 1, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent dentist and staff! I would highly recommend Dr McCracken. He is very knowledgeable and he takes the time to thoroughly explain. Glad that I finally found a dentist that makes me feel comfortable.

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flag | Submitted June 1, 2015

5
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Dr Ken McCracken is an excellent dentist. He is very thorough and explains treatment so that I can understand what is causing my jaw problems. Ken and his team are excellent and I would highly recommend him.

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flag | Submitted June 1, 2015

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Absolutely the worst Dentist and dental experience I have ever attended. He was rude and short tempered and looked in my mouth without his gloves on, how gross is that! I would suggest to find another Dentist, do not waste a moment of your time with this so-called "professional". It has now made me even more afraid than before to see a Dentist.

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flag | Submitted March 6, 2015

3
Staff
4
Punctuality
2
Helpfulness
3
Knowledge

The office is nice and most of the staff are friendly but I found Dr. McCraken very short tempered and seemed angry that I was not frozen. I am not a sensitive person but he made me feel bad that I was not frozen. It was really strange. Also he touched my mouth without his gloves on. I also felt uncomfortable with how he treated his assistant. I will keep looking for a different dentist.

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flag | Submitted Jan. 16, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr McCracken is a great Dentist and helped my husband with his dentures where another dentist wanted to put him to sleep in the hospital...he pulled them easily...

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flag | Submitted June 3, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent dentist and staff! Very positive experience. So glad I found my way to this office. Would highly recommend this dentist !!

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flag | Submitted March 12, 2014

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Have seen several dentist over the years. Dr. McCracken is head and shoulders above them all!!

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flag | Submitted Jan. 7, 2014

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