Rate Dr. Heather M. Yates

Staff
Punctuality
Helpfulness
Knowledge

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Dr. Heather M. Yates's Ratings

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Today I had the pleasure of an appointment with Dr. Yates and her assistant Gabby at All About You Dentistry. I received x-rays and an exam and a cleaning. Gabby was very proficient in performing the x-rays and the experience was very informative and gentle. The exam was absolutely the best, never before has any dentist found what my problem is caused by, Dr. Yates knew right away within minutes my issues and prescribed a course of treatment. Following the exam I received a cleaning which was very thorough and by far the most gentle cleaning to date. My experience was second to none and I must also comment on the office. The reception was perfectly professional, the office is elegantly decorated with a warm friendly feeling. There are flat screen TV's in every room, this accomplishes two things in my opinion, I am nervous when it comes to a dentist visit so this kept my mind off being nervous and kept me entertained. I recommend Dr. Yates, Gabby and All About You Dentistry to everyone.

Submitted Dec. 26, 2013 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Heather and her assistant Gabby are not only very pretty, they are the best I have ever had. They are both very professional and good at their profession. I am adding them to my Facebook family, I want everyone to know how kind and caring they are. I rate them a 5.

Submitted Oct. 2, 2013 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Going to Dr.yates office is very relaxing and worry free. She took time with me to address all my concerns and I was back to work in time.

Submitted Aug. 5, 2013 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Went to dr.yates office not to long ago, I was very impressed of how easy going she is. She treats you like family and she took care of my teeth and I didn't feel a thing, she is very gentle and always checked to make sure I wasn't feeling any pain.

Submitted May 29, 2013 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I cannot say enough wonderful things about Dr. Yates! She is by far the gentlest dentist I have ever been to, and I barely felt her working in my mouth. Don’t let her youthful good looks fool you – this lady knows her dentistry, and I would (and do!) gladly recommend her to friends and family. In an age where health care providers rush patients in and out – Dr. Yates stands apart in that she truly takes the time to listen to your needs and take care of you properly. I was so impressed by her skill and compassionate care that I am actually looking forward to my next visit!

Submitted May 13, 2013 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

*STAFF: BELIVE HER NAME IS GABBY WAS A GREAT YOUNG LADY.VERY SWEET,SMART, AND VERY PROFESSIOAL THANK YOU MISS GABBY, *PUNCTAL:IVE CALL DR YATES OFFICE DUE TO A PROBLEM. WHILE AT WORK AND ON MY LUNCH TIME GOT TO GO IN ON A DROP OF A DIME. SHE GOT ME ON MY LUNCH THAT I DO NOT HAVE A SET TIME OF MY LUNCH TIME .I CALLED HER OFFICE AND GOT IN. TOOK CARE OF MY PROUBLEM. AND GOT TO HER OFFICE THEY WAIST NO TIME. TOOK ME IN AND I SO REALLY THANK YOU FOR THAT. DR YATES AND MISS GABBY .AND BACK TO WORK I WENT.*HELPFULNESS:FEEL SO MUCH BETTER AND THANK YOU FOR THAT.*KNOWLEDGE:I REALLY SEE TOO YOUNG LADYS ARE GREAT STAFF;ON TIME;VERY HELPFUL;VERY KNOWLEDABLE: YOU WILL SEE ME AND MY FAMILY AGAIN. MRS NOWAKOWSKI

Submitted May 1, 2013 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

This was my first visit to Dr. Yates office. The office was clean and comfortable. Dental assistant was kind, professional and knowledgeable. I was there to have my toothache corrected. Dr. Yates took x-ray, examined my tooth and told me my bite had changed. What? I thought. Impossible! She asked me if i used a c-papp machine (how did she know?) She did the corrective treatment. That night I put on the c-papp machine and sure enough...guess where the tube hit? Yep, she nailed it. It had pushed my bite over the years and caused the problem. She was wonderful and I recommend her without reservation.

Submitted March 10, 2013 | flag

5
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

Overall, it was a good experience at Dr. Yates. Most impressive was the staff, who were very polite. A few observations that I encountered, however, made me feel somewhat uneasy about my future visits there. First, the receptionist, although very nice wore more than one hat. This is to include front office, dental assistant, taking my xrays and also babysitting for Dr. Yates son when he showed up in the office. My visit took much longer than I expected because of the small talk. Dr. Yates was wonderful and very personable but she took forever to get to the consultation and checking my teeth out. Finally, when she got done, I did not know what I needed. I was not provided a treatment plan because the one assistant/babysitter could not get it done on time. I have scheduled another visit and still don't know what I need done or the amount of money I need to pay. Again, wonderful kind office staff but should be more professional and timely.

Submitted March 5, 2013 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My visit at All About You Dentistry has made such big improvements that I had to write about it. My upper denture was over 35 years old and my bottom teeth had been out for a long time without a denture. I was afraid of the dentist and afraid of being judged for not having nice teeth. I got up the nerve to go and am very happy I did. My dentures look nice, like natural teeth. The dentures both fit so well that I don't need glue. I didn't realize how bad my diet had become in order to adjust to my lack of teeth. After a few weeks with my new dentures, I noticed big changes in my health. I didn't have the stomach pains that I had become used to. I had been having daily headaches, but they went away. I also had ringing in my ears from my jaws not being lined up right but that has gone away, too. The best thing is that people now take the time to talk to me. It might be my straight, white teeth but it could be that I smile so much more now. Dr. Yates really listened to what I wanted.

Submitted Feb. 19, 2013 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

No Pain, Gentle Dentist and very friendly. Great Staff too!

Submitted Dec. 28, 2012 | flag



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