Rate Dr. Stephen P. Becker
Dr. Stephen P. Becker's Ratings
Impolite, discourteous, uncivil, ill-behaved staff which treat patients roughly, unmannerly and rude. Dr. Stephen Becker is Okay but the receptionists and secretaries especially Amanda and Mallory treat customers like garbage; they are rude, not courteous and not customer friendly at all. They ask patients to call their insurance and do all the paperwork for insurance. They don't call you as they promise, you have to call this office several times to find them and they don't remember about your history with them even if you just talked to them a day before. If you ask them questions they would hang up the phone on you. The office culture is totally against patients.
Have been seeing him for impacted cerumen for yrs. Had then developed chronic sinus issues, and he surgically opened them up. 6 yrs later, I've got recurrent sinusitis (no polyps) and saw a different doc. Turns out, Dr. Becker is KNOWN to be TOO conservative in his surgical approaches. He only 'dilated' the sinuses, and did not aggressively open them up as much as should have been done. Many other ENT docs at Northwestern Memorial Hospital know of his conservative approaches. In fact, they get many of his former patients who underwent sinus surgery under him and had the recurrence. thanks to his too-conservative methods. While he is a very nice, talented doctor, I would not recommend him becuase of his conservative approaches to medicine.
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