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Rate Dr. Moshe A. Glick
Dr. Moshe A. Glick's Ratings
The staff at the office are very poorly trained in customer service. They don't great, very quick to overcharge and the office manager has alot of attitude. Every time I go there is a different doctor. What does that tell you about the work environment!
his practice is poorly run, available appointments are too far and few between (months), it's terribly over-booked (30min-1 hour wait past your scheduled appointments). he recomends expensive and unnecesary dental procedures under false pretenses, he and his employees use uses scare tactics to try to sell said expensive procedures. and last but not least his staff offer treatments then slam you with a bill after saying "the insurance you carry doesn't cover that" and they don't tell you before they use the treatments that there will be an added expense.
be warned!! this place is shifty and in my opinion borders on criminal.
Dr. Moshe A. Glick was very nice very detailed during my consultation. However when I found out that he is out of my network and wanted to switch to a in network doctor I had such a hard time getting the x-rays e-mailed to the new doctor. The staff was so unprofessional and lost my dental records. I had to call many times and was told they will e-mailed them. When I finally had enough and kept calling I was told they lost the e-rays and could not find them. Terrible customer service, not a proper way to treat a patient.
I set up an appointment. Met with Dr. Moshe, he did a complete analysis of what I needed. I met with the finance person. Discussed the bill, agreed on the price. I was anxious to get started. The cost was more than $8,000.00 to put into perspective that this was not a small job. I was told to email the office the name of my oral surgeon for a an extraction that needed to be done prior to Dr. Moshe's work. Well, i emailed the information. The finance person said they never got it but after checking again with me on the phone she said she saw it.. and questioned "how did I miss that"? Then, she was supposed to get back to me, no one ever did. It's two months later. I'm the kind of a person who will walk away from a situation like this. I guess Dr. Moshe just didn't like me, personally. No one lets $8,000.00 just slip away. Do they?
First time I've had any dental work done and all I can say is never could of been any better unless I was sleeping through it. Had a broken infected tooth pulled and implant set. Things went well and was a lot better than I expected. Great guy and a great staff.
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