Dr. Richard Faiola
Olympia,
WA Gender: M
Specialty: Family / General
Webpage: heritagefamilymedic...
Hospital:
Answers Email:
Online Appt. Scheduling:
Accepting New Patients:
Phone Number: 360-705-2362
Range: 1-5 (5 is best) * Helpfulness & Knowledge only
The following ratings and comments have not been substantiated by RateMDs.com.
Date
Comments
4/25/09
5
4
5
5
Excellent communication from the doctor and his staff. Very professionally run practice. One tiny little negative is the company that handles his billing. They are unreachable and do not return phone calls.
Insurance: Medicare
I have received some outrageous bills from this guy, but he is about the best GP I have run into. Sometimes he's a little tardy, but I think that is because he cares a little more than your average doctor in private practice.
Insurance: Aetna
Their office is very up to date in technology. They have a place for kids to play, and its very relaxing as they play classical music. The nurses were very nice and answered all of my many questions. The doctor came in breifly after I was put into an exam room. He has a great sense of humor and even helped me with problems I didnt come in to see him for. I have had many awful experiences with doctors here in Olympia, and he is the first one out of 7 that I am sticking with.
Insurance: Blue Cross / Blue Shield
Interesting comment below about the ice age. I have know Dr. Faiola for about 25 years now and have to say that, while his humor may be a little off-beat at times, he is a great doctor. I am probably alive today because of some very subtle physical changes that he caught years ago. Three other doctors thought I was overreacting, but because of Faiola's intense belief that you have to work on the whole package--attitude, exercise, sleep, diet, etc.--and his desire to do more than dose a patient with medicines and tests, I am around today to enjoy my family! I do sometimes have to wait a little to get into my regularly scheduled appointment, but he also manages to fit me and others in for last-minute appointments VERY quickly. Basically an above-average doctor and a good, ethical man. Have no idea what happened with the unhappy patient who commented below. I've never heard anything like that from him before (hope I never will, either!).
Insurance: Blue Cross / Blue Shield
A good doctor. He is very considerate and polite, although a little patronly sometimes. Very comprehensive with physical exams and labs and has a great whole-body integrative philosophy.
The worst experience I ever had! I had to wait an 1 1/2 hours, just to be insulted. Was told that my back pain was the result of me being fat, (actually was told that in an ice age, I would live for awhile just on my own fat!) Take in mind that I am probably 50 lbs. overweight, but the guy had no right to say what he did. I was in tears, and he actually never looked at my back, and going to another doctor after that I had a broken piece of disc, which was causing my pain. Bad doctor.
Insurance: Blue Cross / Blue Shield
This guy is wonderful! He practices holistically and has a great awareness of patients' issues in every way. Also completely up on the latest research and does not push for unnecessary or expensive tests/exams unless there is likelihood for improvement of treatment options. Very respectful of patient views/preferences, and has a great attitude. Puts you at ease while you're there. Appointments often run late, but it's well worth the wait. Just a terrific doctor and I wish they could all be like this!
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