Range: 1-5 (5 is best) * Helpfulness & Knowledge only
The following ratings and comments have not been substantiated by RateMDs.com.
Date
Comments
4/30/08
5
5
5
5
Thanks to Dr. Katzen, I finally have some relief from my terrible dry eye problem. I have been to so many doctors, and even a so called dry eye clinic (what a joke). It was so bad, my I couldn’t see well. Finally, with Dr. Katzen’s help, I am doing great!
Insurance: Blue Cross / Blue Shield
I had an unfortunate experience from another eye doctor. I went to Dr. Katzen for a second opinion. He surgically corrected my eye with better than expected results. I was so happy, I paid to have my sons eyes done by Dr. Katzen as well.
I had seeked the opinion of several eye doctors for my somewhat complicated eyes. Dr. Katzen won me over. After a very through evaluation, he explained why I was somewhat not a perfect candidtate to have my vision corrected. He went over all the options to correct my vision with a full discussion of the risks and benifits. We together devised a plan. Well, after all is said and done, I am tickeled. My vision is great, better then I expected. He underpromised and overdelivered. I couldn't be happier. Thanks Dr. K. Your the best!!
You can tell almost immediately that Dr. Katzen is passionate about his work. He did a tremendous job with my surgery and I owe him a lot for correcting my vision. He is a friendly guy, good people skills and he sincerely cares about me, the patient. He made me feel at ease and I never worried about my surgery. I have been to other eye surgeons, and quite frankly, there are none better than him. Thanks Dr. Katzen!
Insurance: Aetna
Since I hate having to fill out insurance paperwork during my visit, I called 2 days in advance to make sure that Dr. Katzen accepted my insurance. The secretary assured me he did, so I provided my plan number. While at my visit, I told him the purpose of my visit was to inquire about Lasik surgery. He ran me through the full gamut of tests, and tried 4 times to get me to sit for a "contact lense fitting" (which has an attached $75 fee just for sitting). I told him no all 4 times, and asked about Lasik. He let me know briefly that I would have to be older, as my eyes might change, and to contact the secretary about any charges left. I was really unhappy, so I walked to the secretary and asked if I had any balance or co-pay and she said "no," that I was all set. Two months later I got a $140 bill from Dr. Katzen for the eye exam, which I had been told in advance was covered by Blue Cross. The secretary denied ever telling me it had been. I just paid it, and won't be returning...ever ;-)
Insurance: Blue Cross / Blue Shield
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