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Rate Dr. Jan K. Cornelius
Dr. Jan K. Cornelius's Ratings
Referral to Dr. Cornelius from Mcilwain Family Dentistry. Her training seems to be great, but due to the continuous change of office staff, Dr. Cornelius seems to be managing surgery (my experience) and the billing/front desk. I prefer for my doc to be focused on me and not who's paying what when and showing up late, because she admitted that she was at a Chamber of Commerce meeting and trying out for the Dr. Oz Show.
My experience in this office was awful! I was lied to from the time I called to make my initial appointment.I was told that my insurance was accepted when in reality it was not! You are expected to pay out of pocket then according to Dr. Cornelius staff the claims are sent in for review! I waited in the exam room for over one hour! The staff members were very sorry for my wait. The Dr. came in to ask irrelevant questions that had nothing to do with my dental situation. The prices were inflated! My family deserves to be with a dentist that truly cares not someone that sees dollar signs as soon as walk in to the office!
I was called ten minutes before my appointment to be told that my insurance is not accepted- even though I called a week prior and asked when I scheduled my appointment. I left my family vacation early and drove one hour to be highly inconvenienced. I thought that going to a smaller, independent dental office meant organized customer service, but this was not the case. Staff member was sincerely sorry about not calling me sooner. I was asked to be seen still for my cleaning at the doctor's expense but I was told I still had to pay out of pocket.
had 2 implant surgeries , she failed both times. now i have to have it done a 3rd time, very under qualified do not reccomnd her at all... !! lots of very horrrible experiances , pain, staff under educated, hires students , charges top dollar, put the wrong rod in, second time put the rod in front of the bone not in it! tried to put me out with gas, left me .. came back to begin realized no gas had been administered! tank empty. had to het novicane to handle her exams.
The Best caring office and staff. I really felt loved!
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