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Rate Dr. Richard L. Fox
Dr. Richard L. Fox's Ratings
Ok, today I was extremely appalled at what happened to me today in Dr. Richard L. Fox office. I am 41 years old and have a lot of health issues. The one that is really a life threatening is my asthma. I could a cold and it caused my asthma to get really bad to the point of not being able to walk a few steps without gasping for air. Dr. Fox is a good doctor but the entire staff is rude and disrespectful. I called for an emergency walk in because i didn't want to go to the hospital. Got to his office and they ask for my insurance card which i happily gave them. I was escorted to a room to wait for Dr. Fox. While waiting a nurse came in and said there was a "grace period " on my insurance, so the doctor wont see me. I said what, my insurance is paid. I called my insurance who told Dr. Fox's nurse I was clear it was an error. Do you know, they didn't see me even though I couldn't hardly breathe. I would have said that's a lie, not Dr. Fox but after today, I realised that money goes way above really caring for us as patients. They actually told me to go to and ER or urgent care. Really? I could have dropped dead! I was in his office in a room and was told to leave. Wow!! I am so sorry for Dr, Fox because he is a good guy but the people around him are sending his practice to the dogs with that staff. Go to their office at your own risk. Sadly I am now looking a new PCP. I wrote this to let others know that in his office you will be left for dead or turned away to die without them feeling any remorse if your insurance makes an error and a rep tells them it was an error and that your insurance is active. No good reviews about this Practice in Tamarac, FL.
The doctor is OK, but staff are extremely rude, dishonest and disinterested. The wait to see the doctor is unreasonably long . I was a patient for a few years but became increasingly dissatisfied after leaving messages to make an appointment, prescription refills or a request for a call back from the doctor with no return call. When i left 3 messages for a medication script and nothing was done after waiting 3 weeks I found a different doctor. Should have done this a long time ago! No patient should be treated in this manner and it's evident that this is a pattern since there are mnay comments similar to mine and worse!
Dr. Fox is a great doctor. My mother has been with him for 12 years now. But recently my mother has been waiting 3 months on a single referral, when we call to speak with her the guy who answers says "she's busy" ; when we come in to speak with her "she goes outside for a smoke" I have followed her downstairs numerous of times and caught her smoking with the office manager. When I finally spoke with her she was very rude and "snappy". This office, not worth the wait.
Nicole makes up for the rest of the staff... they need to quit talking about their problems and deal with the patients. Focus ladies. Dr. Fox is great to listen to the problem and not just push drugs on you but get to the real issue and fix it first. Need to get an early appt if you want to have him be punctual... never waited more than 15 minutes for him.. Dr Leung was an hour wait.. ouch. Richard is very personable and intelligent keeping up on current practices and meds. I would and have recommended him to all my family and friends.
The Doctor was good, and spent time with me. The staff was rude, kept me waiting at the window while the were having a conversation, and basically ignored me. When I would ask a question at the window, I received an eye roll, and said they would be right back, and seemed annoyed to be helping me. Good doctor, really bad staff!
Dr. Fox is the best Primary Care Physician I've ever seen. He takes his time with you, listens to his patients and is very personable. A lot of doctors aren't like him! A lot of them rather get to the point, rush you out, and you've forgotten or never been given the chance to go through all the things you needed to speak about. Not Dr. Fox! Yes, you are in for a long wait but he is worth it. Every time. Nicole is the best at getting blood from my stubborn veins and I've never had a problem with anyone in his office. Highly recommend him! He takes care of most of my family and recently my mother-in-law switched to him and loves him. Been his patient for years.
Had strong recommendations to use Dr. Fox. However, after waiting for 3 weeks to get an appt that was supposed to be the first one at 8:30, I waited for over an hour to even leave the waiting room let alone see the doctor. His staff schedules him every 15 minutes to see patients yet they confirmed he will never be on time for your visit. As a working person, I can not afford to have someone/ a staff be so inconsiderate of my time and I walked out.
I love Dr. Fox and also Dr. Leung although I do not see him as often as I see Dr. Fox. The staff no matter how often I call or forget their names are awesome. The wait is sometime over long but it is worth the wait to see a Dr. that appears to geniunely care for his patients and their care. I have seen many doctors and have been treated not so well in the past. I have no plans to change doctors now that I have Dr. Fox, Dr. Leung and the staff taking care of me. I also brough my Mom in to see them and their handling of her was remarkable. My Mom has dementia and they were and are so respectful and patient with her, it was simply amazing. Thank you for this opportunity to rave about my doctors and their beautiful staff.
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