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Rate Dr. Janna L. Massar

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Dr. Janna L. Massar's Ratings

3
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Dr. Massar seems knowledgeable and I like that she emphasizes good nutrition, exercise, and restful sleep as an important part of health which is why I have been a patient of hers for 4-6 years despite the fact that she can be dismissive about what you are actually telling her and I have left her office many times feeling I was being misdiagnosed. If you schedule your appointment for any time other than the very first available time in the morning--you WILL, without a doubt, be waiting for a minimum of 30-45 minutes past your appointment time before you even get called in from the waiting room. I have even tried to deal with this as it is understandable that some patients require more time and a doctor can get behind, but recently I waited for an hour and 15 minutes past my appointment time before being placed in the room where I waited another 15-20 minutes to see Dr. Massar, who quickly spent a rushed 5-7 minutes with me (in which I felt my complaints were invalidated and her haughty response offended me) before she tried to herd me toward the door. When I told her that I wanted to ask her about 1 other thing and needed a refill on my medications (which I had informed the staff of when they asked me the reason for scheduling the appointment) she told me she didn't have time and that I would need to schedule another appointment on a different day! I was so appalled that I had waited so long past my scheduled appointment time, received 5-7 minutes of her time, and then told I would need to schedule another appointment for one of the reasons I came in for that day!? No one should receive treatment like that from a healthcare provider for any reason, period--I don't care how busy they are. Not to mention I should not be required to have to reschedule and then pay for 2 office visits. Dr. Massar, while maybe knowledgeable to a degree, has forgotten about caring for patients as people and I am sad to say I would not recommend her as an internal medicine physician.

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flag | Submitted Sept. 11, 2014

4
Staff
3
Punctuality
1
Helpfulness
4
Knowledge

Janna Massar generally seems knowledgeable and has a pretty good staff assisting her. However, she can be condescending and dismissive. Unfortunately, I hve decided to take my business elsewhere. I should not be afraid to go to a doctor to be lectured and have my symptoms and feelings dismissed. Very poor bedside manner.

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flag | Submitted Aug. 9, 2013

1
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

Mis-diagnosed spouse's condition multiple times. Office staff doesn't return calls in a timely manner. We've had to leave 6 calls over a 2 day period to get the nurse to respond. After hours doctor for office was rude, obviously put out.

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flag | Submitted June 22, 2013

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

dr Janna is the absolute best. She saved my husbands life when he had some crazy flesh eating thing on leg. She also disgonsed a stomach issue. She takes her time with us and we love her. Been to too many bad drs. So what if I have to wait 30 minutes. I bring agood book, but I know we are all getting the best care in my family. I will continue to go to Janna massar. Can't believe the previous reviews. Wow.......

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flag | Submitted May 27, 2013

4
Staff
4
Punctuality
3
Helpfulness
3
Knowledge

She is an average doctor. I don't know if she always diagnoses properly and at times prescribes the wrong medicine. I do like the fact that she is into vitamins and nutrition however. She is very nice and does go over a lot of symptoms. If you need just your basic internist with no speciality, she is okay. I think she does her best.

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flag | Submitted April 12, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

This doctor and staff have treated me very well. I was very lost after a head injury and multiple problems that were incorrectly diagnosed or just not treated by other places. Head injury patients get shuffled around the system in a very poor fashion because when your brain doesn't work you cannot figure out what to do . I have been through many things after my injury and do not believe I would be alive today without the help of this doctor and her staff. One thing that I think I have noticed is that she expects you to try and improve and take care of your health better and if you are trying more it seems she will focus more energy into helping you improve all aspects of your health. She also previously fixed a stomach issue thateluded one of the major hospitals and a doctor rated as best in Dallas by Observer Magazine. Excellent doctor the only catch is that I think she puts more effort into the patients that put more work into themselves, expect to be serious about your health.

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flag | Submitted Feb. 23, 2013

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

she did not diagnose the problem even after i thoroughly explained to her what was going on. I told her about a condition that i have and all she said was to take vitamins; which i know wouldnt help. she blew off my concerns and made me feel like an idiot. she is the opposite of helpful, all she did was waste my time. shes a joke. not a real doctor, please dont waste your time like i did.

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flag | Submitted Feb. 6, 2013

3
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

My office visit was fast. Th doctor went briefly went over my bloodwork with me. The exam part of my visit was about 2 minutes (if even). They do not make you put on a hospital gown. Checked my heart/lungs, looked at my throat and ears and that was it. I do not think the doctor is very thorough. I am in my 50's and I think I need a better exam than this.

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flag | Submitted Feb. 2, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

She was able to pinpoint the causes of undiagnosedissues on my first visit. Amazing and super intelligent MD. She's the absolute best!

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flag | Submitted Jan. 22, 2013

2
Staff
1
Punctuality
2
Helpfulness
4
Knowledge

Dr. Massar consistently runs 45 minutes late, or more. My most recent visit, I asked the front office staff if something was going and if she was running late and one responded with "its not as bad as it was yesterday," Dr. Massar herself told me in these words, "we're not sitting around twiddling our thumbs. We work in healthcare and sometimes that means we run late. Most of my patients do not only have one thing wrong with them, they have multiple and if you do not like it, you can leave." I waited over an hour to see her and this was all said to me before she even examined me. Needless to say, I will never, ever be treated this way and I will never, ever see her again.

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flag | Submitted Dec. 19, 2012



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