Rate Dr. Kenneth W. Ordene
Dr. Kenneth W. Ordene's Ratings
Just read the comment below from another patient dated feb 21, 2012 - it is exactly what I dealt with, especially the office manager, Lisa. Then when I wanted my records - they wanted $37 for 3 pages of notes- the state law is $1 per page. Run from then, run fast!
One of the worse doctors I have ever met!! Horrible bed side manners!! He will not return any of your calls when you need him. I was feeling sick on the thyroid medication and needed to speak to him and he never called back. I called 5 times over the course of 2 weeks and I never got a call back. He doesn't like when you ask any questions during the visit. He just looks at your TSH #'s and prescribes you medicine, the whole process takes 5 minutes, if you ask him a question he looks at you like your an idiot. I felt as if I was being treated by a robot.
I've been seeing Dr. Ordene for about 3 years now, & during that time he has helped me in a huge way. I was seeing another endocrinologist for 2 years who was treating me for Type 2, but making no progress in getting my numbers under control. But I kept seeing him because he took my insurance. Dr. Ordene does not accept my insurance but he's so worth it to me - he was able to determine that I am Type 1, so he was then able to get my numbers under control. Because of Dr. Ordene, I am now able to safely live with my Type 1. I recommend him very highly.
I became a patient of Dr. Ordene one year ago and have seen him 5 or 6 times this past year. My problem has been resolved quite satisfactorily by Dr. Ordene and I am happy to recommend him to others looking for a very knowledgeable and competent endocrinologist. In addition, I found two unusual and major benefits of using this office in Freehold. I never waited more than 5 minutes to see the doctor. He is a no nonsense physician who gets right down to the business at hand and doesn't waste your time or his with small talk. He also at the end gives you a printout summary of your current visit's information and all prior visits so you can compare your progress and keep a record of it.
I found the staff to be good. I always greet them with a smile and usually get one back.. In 3 years I have never had an issue. I hate the drive thru window thing when you arrive but understand that some patients would take advantage of easy access to the staff. dr. Ordene is a curmudgeon. He is friendly when you are friendly back. He answers questions when you ask but lacks the sensitivity that some desire when dealing with health issues. He does like to write prescriptions and does freely. In all fairness, he does his job but with little bed side manner. Of course I have my own idea of what a good doctor is, someone who will tell me what to do and keep after me everyday.. Maybe that is my spouse not my doctor! I am trying to find the perfect physician that guides me to a healthier life. If I find them I will let you know.
The office staff at this office is absolutely HORRIBLE. In particular, the Office Manager, Lisa, is extremely rude, arrogant, was literally yelling at me in a very condescending, abusive attitude. When I asked her why she was speaking to me so rudely, she answered by saying that if I didn't like what she had to say, there were other doctors I could see. She made it quite loudly and rudely clear that she did not care about having my business nor did she care about my condition. Lisa has no compassion for the patients and her horrifying lack of communication and interpersonal skills makes it a shock that she is the Manager of this office. If the staff, especially the office manager Lisa, is any indication of how patients would be treated at this office, I would never recommend that anyone, especially those of us dealing with challenging health issues, be exposed to the HOSTILE, rude, unprofessional behavior of the people who work at Dr. Ordene's office.
Dr.Ordene really helped me when no other Doctor in the area did. He was able to identify my problem and gave me a prescription that finally helped me. Two other failed attempts from other Doctors to diagnose and figure out what I needed--Thank you so much for helping me--and to a wonderful a staff.!!!
Found Dr. Ordene to be in the top of his field. Extremely knowledgeable, tells you like it is and it's my responsibility to do to what he suggests. The staff was very helpful and kind. Nice office.
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