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Rate Dr. Marshall B. Lucas

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Dr. Marshall B. Lucas's Ratings

3
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

It's hard to evaluate these psychiatrist ratings because we as patients bring a lot of need and emotional baggage to the relationship. Dr. Lucas is exceptional in two ways: he is smart, quick, and decisive medically; and he's an upbeat, friendly, energetic, unusually normal person. But his practice does have its challenges. It reminds me of the Yogi Berra saying: "Nobody goes there any more. It's too crowded." There is far more demand for Dr. Lucas's time than he can accommodate because he's a great doctor. For a long time the practice didn't handle the demand well, so a lot of us who see him were frustrated by how hard it was to get an appointment with the man himself. For those he does see, things are improving, but many people can't get to see him at all and that's reflected in the ratings here. I've talked to many psychiatrists over the years and many are a bit weird themselves. Not Dr. Lucas. Normal! Don't expect to hear what you want to hear, just good advice, delivered fast.

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flag | Submitted March 12, 2014

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

You wont see Dr. Lucas very often. Its usually his nurse or assistant. He over medicates & really pushes Neuro Star TMS Therapy. And if his nurse (yes I said nurse, not him) decides you need to be admitted to Cypress Creek Hospital for evaluation, good luck getting out! Scary!

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flag | Submitted June 19, 2013

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I've called and emailed for two weeks and finally got on here to read reviews. I need and want help but will be going elsewhere. Apparently Dr Lucas does not need any new patients.

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flag | Submitted Feb. 25, 2013

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

My son has been a patient of Dr. Lucas for several years. There has been a huge improvement in the efficiency of the office. The staff are now very caring and helpful. It's much easier now to get a return call or email than ever before. Great improvements! I would highly recommend this practice.

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flag | Submitted Nov. 7, 2012

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

The billing dept are always willing to helpand they answer the phone.

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flag | Submitted Oct. 23, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My family and I have been seeing Dr. Lucas since 2005. He is byfar the best Psychiatrist we have ever been to. Very professional, very knowledgible in medications, Extremely intelligent, and a great personality. Dr Lucas has an unsurpassed response time to his patients needs. I highly recommend Dr. Lucas and his associates. I commend his admin-staff for their hospitality and dedication, it is not an easy job. We always look forward to our visits. Dr Lucas is worth the wait.

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flag | Submitted May 1, 2012

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I also ditto all the bad reviews on this website. This is the worst run office I have ever encountered..cannot speak to anyone...and just try to make an appt.....it is next to impossible. After 1 1/2 weeks of calling and emailing trying to get an appt with no response... I actually drove to the office to speak to the scheduling desk in person to make an appt. I was turned away and told they only accept appt requests by email. I explained that no one had responded to my numerous requests. I was told sorry...we only do requests through email. Also...Their NP's are jokes. They do not listen when you tell them your medicine is not working properly...just give you the same thing over and over. I was told if you want your medicine changed....go admit yourself into Cypress Creek Hospital and then we can change it. WTF??? DONE with this practice. And I will be sure to spread the word....AVOID them at all costs.

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flag | Submitted Feb. 13, 2012

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I ditto all the bad reviews on here. My son has been part of this 'mill'. Poorly ran. You never see the actual doctor. Only his NP or assistant and all they do is prescribe meds.

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flag | Submitted Jan. 25, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Saved my life ! Have been seeing him and his nurse for several yrs. He corrected a mis diagnosis made by another doctor and I have been doing great for some time.

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flag | Submitted Jan. 9, 2012

4
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

I have worked with this doctor and highly discourage using this psychiatrist. I was alarmed by the amount of medication he prescribes. I felt his practice of prescribing whatever the patient wants to be dangerous. I would be surprised if he has not been responsible for the death any of his patients.

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flag | Submitted Jan. 8, 2012



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