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Dr. Roger T. Getts's Ratings

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I think the world of Dr. Getts. He is knowledgable. He is likable. However, the office procedures are horrible. You do not speak to a real person, only an answering service who e-mails the office. I called 4 days straight to make an appointment and not gotten a call back. I have left messages for the doctor and not received return calls. But, I am certain it is not the doctor at the root of the issue. When I found another way to get to him, he called me in less than 2 minutes. Anytime I call with a problem, I am not allowed to talk to the doctor. I am always told to go to the ER. Who wants to go to the ER to discuss a change in a dosage of meds?

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flag | Submitted Jan. 31, 2013


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