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Dr. Toni M. MURPHY's Ratings

3
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

I have been a pt. of Dr.Murphy for about 3 years, I apparently scheduled an appt. for a recheck last June 2013 for this June 2014, and did not receive a courtesy phone call to notify me of my appt. I have NEVER miss a Dr. appt ever and now I am being charged 25 dollars. I am furious, I called billing to see if they could wave it after not receiving courtesy call and was told the calls are ONLY COURTESY, THEY DONT HAVE TO DO THEM...hahah well apparently they are selective, I never received one. Also, for my June 2013 appt. I DID NOT SEE DR. MURPHY, I was seen by someone else who does not know her thyroid research, she informed me that memory and brain fog have NOTHING TO DO WITH THYROID....Thank you I will be taking my business elsewhere and I recommend you do the same

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flag | Submitted July 2, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was very impressed with Dr. Spinaris. This was my first visit with her after trying a different Endocrinologist I wasn't happy with. I waited only 5 min., and both the NP and Dr. Spinaris took their time getting my history and complaints. They went over previous blood work and test results with me, and started me on the medication I needed. I feel very confident with my new doctor.

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flag | Submitted July 25, 2011

2
Staff
2
Punctuality
2
Helpfulness
2
Knowledge

Told me I had a 'clotting disorder' that could have killed me after my last baby. When I brought this up to my primary he didn't know what I was talking about.

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flag | Submitted June 16, 2011

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I HAD DR SPINARIS AS MY ENDROCRINOLOGIST WHILE I WAS ILL. SHE WAS TREATING ME FOR HIGH BLOOD SUGAR IN THE 200 TO 400 RANGE,SHE PUT ME ON INSULIN WHICH WAS NOT WORKING, SHE KEPT INCREASEING THE AMOUNT OF INSULIN I WAS TAKING, I WAS UP TO 250 UNITS A DAY MY SUGAR WAS STILL IN THE HIGH 300 RANGE AND I WOKE UP EVERY MORNING WITH AN INSULIN HANGOVER, SHE KEPT INSISTING I NEEDED MORE INSULIN. BUT I FELT SO CRSAPPY I REFUSED TO TAKE ANYMORE I DID RESEARCH ON THE INTERNET AND THOUGHT I MAY HAVE AN ADRENAL TUMOR I TOLD HER I WANTED TO BE TESTED FOR THAT,SHE SAID I DIDNT BUT AFTER I INSISTED AGAIN AND AGAIN I FINALLY GOT THE TEST. GUESS WHAT I HAD AN ADRENAL TUMOR,SHE PUT ME ON SPIROLACTONE I GREW BREASTS LIKE A WOMAN AND MY BLOOD PRESSURE WENT TO OVER 240/170, I FINALLY FOUND A REAL DOCTOR DR STEVEN GOODENOUGH WHO TOLD ME I NEEDED MY ADRENAL GLAND REMOVED, DR SPINARIS NEVER EVEN GAVE ME TEST RESULTS HAD TO PRY IT FROM HER. SURGEONS AT BUFFALO GENERAL SAID IT WAS A MIRACLE SHE DIDNT KILL ME.

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flag | Submitted Jan. 19, 2011

1
Staff
1
Punctuality
2
Helpfulness
4
Knowledge

I know that Dr. Spinaris is a specialist and probably see's a lot of people and is busy. She really needs then to get a more professional staff that actually returns your calls and have a office that is more organized.

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flag | Submitted Sept. 2, 2010

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Waited 1 hr. 45 min! Once in office I was there 6 min. Beleive me...she isn't worth the wait!!

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flag | Submitted May 13, 2010

1
Staff
1
Punctuality
2
Helpfulness
2
Knowledge

The worst specialist I have seen. The wait time for a new appt. was 6 mo. At the first appt. I sat in the waiting room for 2 hrs before being called in. When I was called in the NP saw me quickly and sent in Dr. Spinaris (DO). She spent very little time with me and asked me to schedule another appt. At my 2nd appt. I waited 90 minutes in the waiting room and another 30 minutes for the NP to come to my room. These wait times would have been acceptable if the front desk staff was courteous (absolutely not), their waiting area was pleasant (no), or if Dr. Spinaris was helpful in designing a treatment plan. Further, they never called regarding an important test result and the NP said "Oh, they should have. It must have been placed in the wrong pile." This was 2 months later. I've tried to obtain my records three times now over the past 2 months to no avail. Terrible.

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flag | Submitted Aug. 13, 2009

5
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Buffalo Endocrinology is a specialist office - there are so few in the area.. hence the wait to get in is long. Also specialists spend time with their patients that is why the wait time in the waiting room may be an hour+. Dr. Spinaris is extremely knowledgable and blunt. If you don't want to hear the truth, I suggest you don't see her.

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flag | Submitted June 25, 2009

1
Staff
1
Punctuality
2
Helpfulness
2
Knowledge

While the doctor receives an "ok" in my book.. nothing i would be jumping up and down about.. her office staf receives a "horrible" rating! I had to call 5 times to get the results of my bloodwork and no one called me back. I finally called and demanded to speak with the office manager and she was a breath of fresh air.. the following day, Dr. Spinaris called me. I'm still changing doctors though because truthfully when i call for my results it shouldn't take me 2 wks for a call back, not to mention i don't feel that my issue was addressed properly. Would i recommend this doctor..NO.. but that's just my opinion.. if you don't mind waiting a wks for blood results you should have had the next day, more power to ya! But it's not for me.

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flag | Submitted May 21, 2009

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

After waiting 2 months to be seen,I finally saw the Dr.at the end of Feb. Dr.Spinaris sent me for blood work to determine if I have pre-diabetis, I STILL HAVE NOT HEARD FROM HER !!!! IT is now the middle of April!! My husband and I have tried calling every day for about a month !! I gave up and went back to my primary Dr for help ! This is NO way to treat people!!

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flag | Submitted April 14, 2009



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