Rate Dr. Kalpna Kay Durairaj

Staff
Punctuality
Helpfulness
Knowledge

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Dr. Kalpna Kay Durairaj's Ratings

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Will admit that surgery isn't cheap, and I agree that her staff could be better. But I was paying for the surgeon and I couldn't be happier with the result. You only have one face, as they say. Dr Kay has also done my botox and fillers-- and I just got some latisse for eyelashes from her. Happy overall. Recommend

Submitted Sept. 2, 2013 | flag

1
Staff
2
Punctuality
1
Helpfulness
5
Knowledge

This was by far the worst experience I've ever had!!! The only good thing to come out of this was that Dr K is a great surgeon she helped me and listened to what was wrong and fixed all my problems. The negative was her office staff! Not only did I nearly get fired because they incorrectly filled out my forms for work, I lost time at work waiting for a new medical release form because the initial one was filled out wrong. When I spoke with the Dr about how her assistant was rude to me which is why I waited to speak to her she also was rude to me and said,"Well you call us a lot" and when I tried to explain the calls were not only because of post op fears but also because I was correcting her assistants mistakes she just cut me off like I was in the wrong!!! You should never treat a patient that way!! O and let's not forget the extra charge for forms filled out..she charged me twice when it was sent back to be corrected from her error which she (assistant) made & now won't admit!!

Submitted July 18, 2011 | flag

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