Dr. Alan Hackford
Boston,
MA Gender: M
Specialty: Surgeon (General)
Webpage:
Hospital: Tufts-New England Medical Center
Answers Email:
Online Appt. Scheduling:
Accepting New Patients:
Phone Number:
Range: 1-5 (5 is best) * Helpfulness & Knowledge only
The following ratings and comments have not been substantiated by RateMDs.com.
Date
Comments
1/27/09
2
3
3
3
Dr. Alan Hackford made a very disrespectful and unprofessional comment about the purpose of my visit that I involuntarily heard when I was waiting for him at the exam room. There are not words to describe the uncomfortable situation of putting yourself on hands of physician that without actually even looking at you already has a judgmental and poorly attitude toward his patient. This is my first time with this doctor and for sure it will be my last. He forgot to express professionalism at when he approached me with question about my case in front of practicing students, sounded like my situation was a lose of his time. I will definitive don’t recommend this doctor. Assisting a patient, lose of time?
Insurance: Blue Cross / Blue Shield
Dr. Hackford is very down-to-earth, approachable, and spent alot of time educating me on my condition and the surgical procedure I was scheduled to have. He's upbeat, positive, empathetic, and made me feel very well cared for. His bedside manner is wonderful and he's extremely intelligent and knowledgeable about his field.
I was referred to Dr. Hackford by my PCP for a recurring colo-rectal problem. After waiting a very long time, I heard him talking with a secretary right outside my exam room. He berated her for 15 minutes for scheduling my appointment on short notice. He then came in for a total of 5 minutes, was dismissive of my problem, told me there was nothing I could do except lifestyle changes (which I had been doing for months). I got the appointment on short notice because of extreme pain and difficulty. I left his office in tears because he was so dismissive and because his only suggestion was to do what I had been doing for months, which was not working. I have never been so frustrated.
Insurance: Aetna
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