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Rate Dr. J. Marshall Dent

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Dr. J. Marshall Dent's Ratings

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Well to begin with the office is a circus of errors. There is an obvious turnover of new staff very frequently, and you will get a different answer from every person you ask the same question of. After my third appointment, an office staff said I needed to clear up my balance after my third visit. That seemed strange since every time I had gone I had paid cash for everything. This turned out to be a mistake they made. Another time I went to take some type of glucose test from blood drawn. After I paid the $16 extra fee to get it done and had sitten down to wait, the nurse called me to the window again to tell me that she needed $5 extra dollars because the price was really $21 instead of $16. I talk to several different professional women who go to Dr Dent, and amazingly the hormone shots which seemed to be working well for us all of a sudden were no longer effective, all about the same time. We joked about whether koolaid was put into the solution so we would need additional services rendered at additional fees. Perhaps because we weren't generating enough revenue by picking and choosing what services we went to Dr. Dent for. His weight loss program is mediocre at best, which several other doctors use for weight loss. However Dr. Dent was never open to prescribed phentermine capsules for us, saying they were too expensive. It didn't seem to be about what would be more effective for the patient, but perhaps the arrangement he had financially with the pharmacist down the street?? Incidentally the phentermine capsules are quite cost effective. Regarding lab tests, I have fairly recently been to two different general practitioners who, after lab tests are done, modify your prescription medicine immediately or prescribe something new. Your medical condition and issues are dealt with in a timely manner. Not so for Dr. Dent. One nurse tells you he will call you with the results, while another says you have to make an appointment to find them out. When you get an appointment with him two months later, your medical issues have changed.They have a poor track record of returning your phone calls when they say,if they even call you back at all. A lot of the staff are new and hardly even know the procedures. His lab recently sent me a HUGE for tests I had not agreed to, and which no doubt he realizes insurance will not pay for. What kind of kickback does he get for that? He told a coworker of mine those particular tests were only effective during certain times of the cycle. He failed to acknowledge that fact when he ordered them sporadically for me.

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flag | Submitted April 12, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

He is one of the best. I came to him after my previous doctor said I needed to wait until I was married before thinking about having kids I'm like wow I'm over 30 and he tells me that I thank God for Dr.Dent who is helping me

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flag | Submitted Dec. 14, 2014

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Best doctor in Florence hands down! He is very through and addressed all my concerns and spent a lot of time with me. Dr. Dent is into prevention of disease which is rare to find today. He helped me lose 50 pounds by addressing many issues that were making it difficult for me to lose any weight. I feel great and he truly cares about his patients. I would recommend to any one looking for the complete doctor!

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flag | Submitted Oct. 21, 2014

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I was referred to Dr. Dent by a friend in Greenville, SC. He is very knowledgable about hormones and balance of hormones. He has helped more than any of the doctors I have seen for the past 30 years. I would recomend any one to see him. It is well worth the drive. Thank you Dr. Dent you gave me back my life!!

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flag | Submitted Oct. 18, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I just drove two hours to see this doctor and it was well worth the wait. He is extremely knowledgable on bio identical hormones and nutrition. He spends time with you and makes you feel very important. I have never had this kind of experience with a doctor in my life. He has changed my opinion of the medical profession. I wish there were more like him out there!

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flag | Submitted Aug. 8, 2014

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr Dent was able to diagnosis and correct a hormonal imbalance I had been dealing with for the past 15 years. I had seen many doctors through out the USA and never felt like my old self after my hysterectomy. He spent a great deal of time with me and listening carefully to my history. He truly cared about getting me better. He treats the patient not a set of lab values! I would recommend him to any woman that feels like she is a shell of the woman she use to be. You may have to wait a bit, but once you see him in his office he is totally focused in on you and your condition. He is a true diamond in the rough. Women of Florence you don't know how lucky you are to have a doctor like Dr. Dent. I saw him in Columbia and trust me I have seen many doctors and none compare to his bedside skills.

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flag | Submitted Aug. 8, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I will NEVER go back to Dr. Dent. He diagnosed me with problems that I don't have. He told me I had something wrong with my brain after I said "I like eating" and right away he prescribed me something. He had me on 7 or 8 different meds! I am only on 3 now with my new doctor. Also his waiting room is always slam packed. He has SO many patients! I also told him one time that I have trouble urinating in public places on occasion like a million people do. He had me take a bladder test and the nurse filled my bladder with COLD water!! It was horrible!!! I almost passed out! And one time I told the nurse at the weight clinic that I wanted a certain nurse to take my blood and someone I didn't know basically held me down and told me to suck it up so she can insert the needle. She did a horrible job it hurt so bad! And I almost fainted. They yelled at me because I was feeling weak and lightheaded. I've never had a single good experience with Dr. Dent or his staff!! I'll NEVER go back!!!!!!

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Submitted Oct. 20, 2012

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

worst experience ever. everything is all about the fees. upsells and extra tests. very poor bedside manner.

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flag | Submitted July 31, 2012

2
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I converted over to Dr. Dent after a bad experience with a previous gynecologist. From the 2 visits Ive had, I gathered he is very well mannered and concerned. Yes, the staff can be a little more professional and the wait period could have been shorter, but overall I like Dr. Dent. The one on one with him in his office just tops everything. He made me feel welcome and comfortable with the diagnosis provided and the procedures were easy to follow and affordable.

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flag | Submitted July 12, 2012

3
Staff
2
Punctuality
2
Helpfulness
2
Knowledge

I am changing to a different doctor asap! I don't like his care and treatment of me while I was pregnant, labor, delivery and postpartum! I don't trust him anymore!

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Submitted Jan. 5, 2012


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