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Rate Dr. Rekha S. Udupa
Dr. Rekha S. Udupa's Ratings
There are many other docs out there who replies to all calls. It is not India for not answering calls to patients. My Son had severe problems. She wrongly diagnosed. He suffered for 1 year. Now we changed doctor. He is healthy. This review is with experience with her for more than 2 years.
Flexible in accomodating unplanned appointments.. That is a huge plus.Sure, the front staffs needs more help, they should augument with more stafts. Just 2 of them doesn't work. Doctor is very knowledgable and we are happy with her treatment...
Dr. Udupa is very knowledgeable and the best part we like about her is her confidence in the diagnosis. We had our son taken to emergency for a problem where the PA on duty ordered immense tests suspecting some stupid problems. As soon as Dr. Udupa's office opened, we pulled him out of emergency and took to her and she immediately figured out what it was. Also we very much like the fact that you can talk to the doctor pretty much 24/7. Either Dr. Udupa or Dr. Jujare would return your call. Their medical advice in need is much more helpful that hearing from a nurse on the insurance hotline who reads from a book. I would agree with others that the admin staff need to be better and the office in general needs a makeover. The place doesn't look very appealing and you always have second thoughts about the cleanliness of the place. The carpet could be replaced and the rooms could be repainted. The wait times are a bit longer, but I won't complain because the doc spends enough time with you.
Although I am certain Dr. Udupa did her best, my family was put through the wringer because of an incorrect diagnosis of my 1 year old. I think it's only fair for people to know that Dr. Udupa's practice is only a couple of years old. Our family would never had to go through the crises it did if we had chosen a more experienced physician in the first place.
She is sharp and to the point in discussions. She has tremendous experience in handling different kid's health conditions. Very prompt in returning calls. Willing to receive call after office hours.. There is no punctuality. Average wait time is 45 to 60 minutes. You cannot communicate by email..
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