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Rate Dr. Karen O'Neill
Dr. Karen O'Neill's Ratings
My young daughter has been a patient of Dr O'Neill's off and on since she was 3. I have always found the staff very nice, friendly. Dr O'Neill is an amazingly out going and friendly person. She has always been very good at soothing the nerves of my daughter and providing her with age appropriate explanations of what is happening and what is going to happen. I will continue to seek her medical expertise!!
I saw Dr. O'Neill earlier this week and was disappointed. She was only willing to treat my rosacea with laser treatment at 700$ a pop and not willing to treat my ongoing eczema issues. (my guess is because it is not a money maker for her. She seemed only interested in cosmetic treatments.) Was a waste of my time and I waited months to get into see her...now I have to start looking for a dermatologists that is willing to treat medical skin problems instead of cosmetic.
I'm really surprised at any of the positive comments. Like O'Neill,her staff is pretentious and rude. I have been in the waiting room many times when a newbie walks in and the receptionist treats them like dirt, especially if they were not referred. While the office does seem organized, bedside manner is not something any of them practice. Both my kids and I have been to her over the last few years off and on, and she and her staff act as if they've never seen you before . I guess trying to cram as many patients in doesn't leave time to review client files. Too bad for her I would never recommend her.
Apparently in an attempt to see O'Neill, following a wild goose chase for 2 months with instructions to send a referral by my doctor, only to be finally told by the receptionist that they are not accepting new patients. My only conclusion is that O'Neill is apparently selective with who to see based on what is written on the referral. Her website clearly does not indicate that they are closed to new patients. Looks like a marketing ploy to appear self-important.
I have been a patient of Dr. O'Neill for over 10 years. She is always very friendly and remembers my file. When I had a precancer skin issue, she got me in with a plastic surgeon practically the next day for removal - possibly saving my life with her early identification. She even answers questions I have about my kids skin issues during my appointments with her - something not all drs will do. I highly recommend her to anyone looking for a dermatologist. She is highly knowledgeable. Never have had an issue with her staff being rude or unfriendly as the other reviews suggest.
I have seen the poor reviews and was expecting the worse, but was pleasantly surprised. Her receptionist was amazing - kind and friendly. I went to see Dr. O'Neil regarding a mole that I was worried about and she removed it. She was knowledgeable, reassuring and friendly. The procedure was done well and she answered all my questions right away. I would go back to see her again for medical care.
Have been a patient for over 7 years. Was informed by receptionist that Dr.O'Neill is no longer accepting "new " patients. When I explained I am not new but a returning patient - I was told if I had not been seen within the past year I am not considered an active patient. If I had known about this new policy I would have had my doctor refer me sooner!! Now I must find a new dermatologist and I suppose pay to have all my files transferred to this new doctor. Receptionist was rude to boot. Very disappointed.
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