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Comments |
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7/11/08 |
5 |
4 |
5 |
5 |
The office aethetically could use updating, however I received quality care. The office reviewed my insurance coverage and explained to me that several procedures would not be covered. I was told that I had the choice of doing the non-covered procedures. I can't understand the negative complaints considering the office doesn't administer insurance and is only a participant adhering to the insurance coverages.
Insurance: Delta Dental
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7/9/08 |
4 |
4 |
5 |
5 |
I called the Doctor after hours because of a tooth ache. She set an appointment for the next day and took me out of pain. I'm going back next week to treat the tooth. The office was accomodating and helpful.
Insurance: Oxford
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7/7/08 |
4 |
4 |
5 |
5 |
I was seen as a ptient within a week of calling the office. The Doctor evaluated my dental health, then gave me several options. It was explained to me that certain procedures weren't covered by my insurance and that if I wanted to proceed payment plans were available. I have made 2 follow-up appointments.
Insurance: Delta Dental
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7/2/08 |
4 |
4 |
5 |
5 |
Great experience. The doctor treated me and the staff explained what my insurance covered. They even told me what part of the fee was my responsibility before I left.
Insurance: United Healthcare
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6/2/08 |
1 |
1 |
1 |
1 |
She is always late. Very rude. I question her medical integrity. Will never return. I found her very unprofessional.
Insurance: Delta Dental
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4/30/08 |
1 |
1 |
1 |
2 |
Very small waiting area, very long waiting time. Rude staff, they never followed up on my case, and never get back to me with anything they promised. I will NEVER recommend this dentist to anyone
Insurance: Medicaid / Medi-Cal
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4/23/08 |
5 |
4 |
5 |
5 |
The doctor's office did everything possible to accomodate my needs. She reviewed treatment options and explained to me what my insurance covered and what was not covered. After reading other reviews I have concluded that apparently all negative reviews are fee related. We all have to understand what's covered by our plans before we visit a doctor.
Insurance: Delta Dental
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3/8/08 |
2 |
1 |
1 |
2 |
Never waited any less than an hour to be seen. She was unresponsive to complaints that I wasn't numb yet and she chided me once because SHE burned my lip (didn't like that I complained about that). She was constantly yelling at her staff and would leave the room in the middle of the procedure to take phone calls and work on other patients.
Insurance: Aetna
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1/23/08 |
1 |
1 |
1 |
2 |
This practice is completely profit driven. I had to wait to be put on the office roster before my insurance would cover the visit. This is an office policy. Apparently not all of the office staff was informed about this policy. I was called back and told by the dental office that all I needed was my insurance information and that I didn't, in fact, need to wait to be put on any roster. When I arrived for my appointment, I was informed that I was not on the roster and my insurance would not cover the visit. Then, I was told that I could either pay for the visit out-of-pocket or accept a $100 cancellation fee! I did not cancel my appointment and was on time! It was their office that messed up my appointment and then they have the audacity to bill me. This practice is completely unethical, and I would avoid it at all costs.
Insurance: Oxford
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1/21/08 |
3 |
2 |
1 |
1 |
She constantly overcharged my family. Her records were confusing to figure out regarding what the insurance paid. I was very happy to leave there.
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1/8/08 |
1 |
1 |
1 |
1 |
I would not recommend this doctor. She will make comments about your old dentist's capabilities. She has a very high opinion of herself, though. The dental assistants appeared to be in training. The office managers were not knowledgeable of their computer software and I was never given a statement after my visits. if You will be told to see the periodontist in her practice. And the office also has extremely limited parking.
Insurance: Blue Cross / Blue Shield
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1/5/08 |
3 |
1 |
1 |
1 |
This was by far the worst dental experience I have ever had. I waited over two weeks to get an appointment. They would not see me until they had full verification of my insurance coverage. Then I was told that I needed various treatments that were completely unneccessary. The facilities are unhygenic to say the least. The doctor treats the people who work for her with very little respect... but she treats her patients the same way. The pain I experienced during my root canals was worse than childbirth. She performed two root canals on me, both of which had to be re-done by a competent endodontist about 3/4 of a year later. When I finally found a good dentist, I was told that she has a reputation of being incompetent and billing for services that are unneccessary. I have since heard this from other people that have been to her - all of which gave her a chance and then never returned. She should not be practicing.
Insurance: Delta Dental
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12/11/07 |
2 |
1 |
1 |
1 |
I have a really bad experience with her. She is more concerned about money than patient care. she made me a root canal in two teeth when I only authorized one. This is because she wants to charge for two crowns instead of one. I changed my doctor and I just to know that I have to pay $25 for release my records.
Insurance: Blue Cross / Blue Shield
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10/30/07 |
2 |
1 |
3 |
3 |
This office by phone verbally criticized by families communications when inquiring about a $90 cancellation fee. If an appointment is canceled they neglected to tell us there is a $30 charge. They told us that it is Helthplexes POLICY? Even if you reschedule the charge remains. This office wants to charge my daughter a cancellation fee of $30 after waiting in the dentists office when the doctor was not even present after 45 mins. So she told the clerk im leaving for school and have to reschedule for another time. A $30 cancel fee was applied when the doctor didn't show up for her appointment! As for my case I canceled an appointment by phone and asked to reschedule they said they will call me with the new appointment but never did. (mind you I have never been to this office before or even filled out the patient form) they want to charge me a $30 cancellation fee. I guess your not allowed to get sick and cancel an appointment without a $30 charge!
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10/29/07 |
1 |
1 |
1 |
1 |
****DANGER****DANGER****DANGER****DANGER**** Avoid this woman at all costs. I paid out of pocket for my x-rays and then NJ HIP tanked and I was told not to bother coming back for treatment. I requested my x-rays & she refused to give them to me; even complained to the Dental Board (which didn't do a bit of good)and her staff was extremely rude. In addition, before I even went there they messed around with my appointments, changing them several times to accomodate her schedule (not mine.) I also agree with other posters that her office was a dump. I'm glad I found this site, because this happened a while ago, and I've never experienced such an unprofessional office. If I could give her a 0 instead of a 1 I would.
Insurance: HIP
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10/5/07 |
5 |
4 |
5 |
5 |
Knowledgeable dentist. The office waiting room can be updated but the treatment was state of the art. She gave me alternative treatment plans and let me decide what to do. I was advised to contact my insurance plan if I needed to confirm what procedures were covered. I will definitely go back.
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7/17/07 |
1 |
1 |
1 |
1 |
AVOID THIS DENTIST! She is rude and unprofessional. I had a similar experience to the other poor reviews on this site. I am now having a difficult time getting the office to send my x-rays and files to another dentist. My insurance will only pay for the first set of x-rays so in order to see another dentist I have to pay out of pocket for the second set. These people don't care about the patients obviously, just the money.
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5/15/07 |
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1 |
1 |
1 |
This was the worst experience I have ever had with any medical professional. This dentist was very unapproachable, rushed, rude, and arrogant. She would not even consult with me when she ordered two root canals, three pediatric crowns and a molar extraction for my 6-yr old son. I tried to speak with her about alternatives, but she turned her back on me and answered with one-liners that told me absolutely nothing. She left the entire burden of explaining the results of her 'diagnosis' to her hygienist. The hygienist was left to do all the 'dirty work' that the dentist was too rushed to do. Of course, every time I asked a question she didn't know, we had to try to flag down Dr. Rosenblatt again and again, and she would then give only one line responses that were most unhelpful. By the time we had left her office, my son and I were in a great state of agitation. This was certainly a very unpleasant and stressful experience. And now she refuses to release my son's dental records.
Insurance: Blue Cross / Blue Shield
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5/2/07 |
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4 |
5 |
5 |
Excellent treatment and care. She diagnosed my problem and gave me alternative treatment plans to choose from based on my situation. I recommend her highly.
Insurance: Delta Dental
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3/21/07 |
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3 |
1 |
1 |
During my first appointment several months ago, something I will not forget is when Dr. Rosenblatt examined my mouth, she had bad breath. It is terrible for a dentist to have bad breath and breathe in your face when examining you. Another thing is the office was run down. The chairs in the waiting room were stained, and everything seemed so old- like out of the 70's. The examination room was also out-dated and seems like they don't keep up with modern practices of the dental field. After they scraped my teeth, I spat out into the sink near the examining chair. The sink actually had leftover spit and blood from a previous patient. On top of all of this, Dr. Rosenblatt is completely rude and abrupt. After my terrible experience at her office, I refused to go back. And now for the past three months I have been requesting my medical records and x-rays from her office. I called the office ten times and spoke with four staff persons, and have received nothing.
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2/23/07 |
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3 |
1 |
3 |
We were new to this dentist. My wife had an appt before me. She was told she had 5 cavities (very unusual for her). Also told her to put "seal" on many of her teeth at $50/tooth and to come for cleanings every 3 months for an extra $160/cleaning. Also told to see specialist about gum disease. I went to the same dentist for my first visit and was told that I had 1 cavity (I've had 1 cavity my whole life so I was a little suspicious, especially after my wife's 5 new cavities). It was also recommended that I put "seal" on about 18 of my teeth at $50/tooth and to come for cleanings every 3 months for an extra $160/cleaning. Also told to see specialist about gum disease. Sound familiar? Have asked for copies of the xrays so we can have a second opinion and they keep promising but not delivering. Their recommendations certainly wouldn't be bad for our teeth, but they would be extremely costly. We were very uncomfortable with our experiences and are changing dentists.
Insurance: Aetna
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1/3/07 |
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1 |
3 |
3 |
had 1st appointment of the day to try and minimize wait time...still had to wait over an hour. Staff was ok but I found the Dr. to be rude and abrupt. Will not be going back and would not recommend.
Insurance: Blue Cross / Blue Shield
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9/19/06 |
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4 |
5 |
5 |
Good experience considering I'm a dental coward. The staff was professional and I was properly treated.
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9/14/06 |
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5 |
5 |
5 |
I was seen as an emergency and the doctor took me out of pain. She also called in a prescription, then called me later in the evening to see how I was feeling.
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9/5/06 |
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1 |
1 |
1 |
dentist is not qualified to be a dentist. she didn't fix the problem, and her office staff is mean.
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9/2/06 |
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5 |
5 |
5 |
Doctor found decay that my prior denist missed. She recommended that I see a periodontist to preserve my teeth. I had a very good experience.
Insurance: Delta Dental
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8/18/06 |
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5 |
5 |
5 |
Office was helpful and timely. Great experience for a dental "coward"
Insurance: Aetna
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8/7/06 |
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1 |
1 |
1 |
Never taken on time. Office staff extremely rude and unhelpful. Tries to push off procedures not necessary. Took money for co-pay, then did not proform the procedure and never refunded the money. More interested in money than patient care.
Insurance: Aetna
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7/14/06 |
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3 |
1 |
1 |
Dentist tried to get both my husband and I to have 2 sessions of scaling each, 3 dental visits per year, and sealants on all molars. We felt that she was recommending unnecessary procedures given that we both had good dental health. We each went there once and did not return because we were not confident in her abilities as a dentist. The dentist after that told us our teeth and gums were perfectly fine. Treatment of patients by both dentist and staff was somewhat rude. Would not ever recommend.
Insurance: Delta Dental
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6/12/06 |
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5 |
5 |
5 |
The doctor took me as an emergency late on a Saturday afternoon. Dhe took me out of pain and even called on a Sunday to see how I was feeling. I recommend her highly.
Insurance: HealthPartners
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6/6/06 |
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2 |
1 |
1 |
Would definitely not recommend this dentist. Tried to convince me to have unnecessary procedures, such as capping all my teeth and deep scale cleaning. I was 25 years old with very good teeth - had only had 2 cavities in my life and never even needed braces - and knew that deep scale cleaning was a pretty serious procedure. So, I went back to my old dentist to ask his opinion and he said I needed deep scale cleaning like he needed a hole in his head. Dr. Rosenblatt's staff was also unprofessional. I never went back after the inital visit.
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5/14/06 |
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5 |
5 |
5 |
Great experience. The Dr. restored my teeth, explained benefits and offered alternatives based on my economic situation.
Insurance: HealthPartners
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5/5/06 |
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1 |
1 |
2 |
Never taken on time. Even when I was the first appt. No one seemed to care that you were waiting all that time. Dentist did not fully explain procedure. Would talk about money first.
Insurance: Aetna
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4/19/06 |
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1 |
1 |
1 |
Insurance: Blue Cross / Blue Shield
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2/17/06 |
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1 |
1 |
1 |
I never even got an appointment with this woman. Her office staff was so rude and unhelpful, I stopped pursuing her services.
Insurance: Aetna
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11/24/05 |
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1 |
2 |
2 |
Tried to push off unneeded procedures on us. We also didn't appreciate the long wait time. Seems to care more about money than helping people.
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10/12/05 |
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4 |
5 |
5 |
Very helpful. She took me out of pain and helped restore my mouth.
Insurance: Delta Dental
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9/29/05 |
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5 |
5 |
5 |
The Dr. was excellent. I received prompt & professional treatment. She saved a tooth and improved my smile.
Insurance: Delta Dental
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9/8/05 |
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5 |
5 |
5 |
I was referred to the Doctor by a friend of mine. I was in pain and she saw me that afternoon. I was taken out of pain and now my whole family are patients.
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8/21/05 |
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5 |
5 |
5 |
Excellent care, superb service!!! A "5" rating across the board!!!
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8/20/05 |
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1 |
1 |
5 |
I worked for her for 6 weeks and it wasn't pleasurable at all. The way she treated me as well as her patients was appalling, and the way that she and the rest of her office staff behaved was immature and unprofessional. I would not recommend anyone to go to her for dental care OR work for her, and the secretarial school I went through that got me this job has already broken ties with her and will no longer recommend any of their students to work for this woman. I have since gotten a new job and I am definitely happier.
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7/1/05 |
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1 |
2 |
3 |
Has repeatedly cancelled scheduled appointments (or lost them, 6 in last 5 months) for my wife & I. Then has tenacity to change $25 when we miss one with only 14 hours notice! Intend to report to the better business bureu and our insurance carrier.
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7/1/05 |
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5 |
5 |
5 |
The best ever!!! The doctors and staff helped restore my smile and confidence. Highly recommend to all my friends and coworkers.
Insurance: Delta Dental
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5/24/05 |
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5 |
5 |
5 |
Excellent care!!! I would highly recommend to all my friends and collegues!!! I called with a raging toothache and was seen immediately and taken out of pain. I would also like to commend the staff on their kind and understanding nature.
Insurance: Aetna
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5/17/05 |
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1 |
4 |
3 |
I had a financial dispute with this office but I have to say although it took some work the situation was corrected. The Dr. herself may be difficult but I have to give her staff credit for continuing to do their job and for helping me.
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5/15/05 |
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1 |
1 |
1 |
In the past year both of my grandaughters appts. Have been canceled by this office. On a very recent 3rd try we sat in the office for over an hour only to be passed by another "emergency" patient. We left. I could'nt be more dissatisfied.
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5/12/05 |
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5 |
5 |
5 |
Dr. Rosenblatt has been my dentist for 20 years. I have had nothing but excellent care.
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5/11/05 |
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1 |
1 |
1 |
THIS WAS THE ABSOLUTE WORST EXPERIENCE WITH A SO CALLED "PROFESSIONAL" THIS WOMEN HAS NO BUSINESS BEING IN THE MEDICAL FIELD. SHE HAD ME PAY UPFRONT FOR SERVICES IN CASH AND NEVER PROVIDED THEM. SHE IS HIDING AND LYING TO ME. I STILL HAVE NOT BEEN REFUNDED!!!!!!!!!
Insurance: Aetna
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9/11/04 |
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1 |
1 |
1 |
The worst, she does unnecessary procedures just so she could collect. Does things without consulting with parents first b/c she pulled my 7 year old son's tooth without letting me know. Very bad, avoid at all costs.
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