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Rate Dr. Phillip P. Sukel

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Dr. Phillip P. Sukel's Ratings

2
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

As others have mentioned, it appears that Dr. Sukel once had a reputable, cutting-edge practice, but has seemingly lost his holistic focus and enthusiasm for dentistry with integrity. I admit to having some significant issues in my mouth, but was stunned when my second appointment -- for a consultation to discuss the scope of the work he felt needed to be performed -- resulted in the office manager presenting a quote that totaled more than $23,000 of work, including the aforementioned "bite adjustment" that is not even a sensible long-term solution to adjust the bite. I was appalled that he would recommend such costly work and yet not even take 5 minutes of time to meet with me personally as this information was presented.

I suggested to the office manager that this method of treatment for a new patient was unacceptable and unprofessional, in addition to coming off simply as a "money grab." She seemed surprised that I was calling this out, in addition to the fact that I was kept waiting for 45 minutes only to find out that they had not even taken time to type up an actual quote for the work.

Personally, I feel like all of that is "staging" done on purpose to make you feel uncomfortable, rushed and backed into a corner, most likely with the hope that you will make a hasty decision and hand over massive amounts of cash for potentially unnecessary treatment. How do I know?

Two days later, I went to a true holistic dentist who still has her enthusiasm for this work and her integrity. As I mentioned, I know I have issues and her recommendation was quite detailed and reasonable. The price for similar work, but without a root canal or expensive implants, was $14,000. This big price difference and her truly natural approach tells me that Dr. Sukel is misrepresenting his practice. He started out on a different path and for some reason has lost his true passion for holistic dentistry. I mostly feel sad for this man. He would be better off retiring than continuing this embarrassment. I strongly recommend that you reconsider before going to this dentist. Dr. Lina Garcia in Hoffman Estates is a much better choice.

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Submitted May 1, 2015

2
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

They don't tell you about hundreds of dollars in strange add-ins on a normal first patient exam until you receive your bill and find out insurance doesn't cover made up diagnostic testing and a plethora of extra x-rays. Staff is kind, until you question strange costs and line items. They become rude and condescending once valid questions are raised. I was looking for a holistic dentist but was never explained my options or added cost for the homeopathic treatments until it was already done and billed. Look elsewhere or ask to see itemized costs before treatments. Even then, they told me that estimates are just that and can run higher, but this information was only given after I asked specific questions. When I saw how much I would be overcharged, I canceled the appointment and received another bill for $50.

Was this rating useful? 1 [[ userState['ratings'][2780974].votes_count ]]

flag | Submitted April 18, 2015

3
Staff
3
Punctuality
2
Helpfulness
3
Knowledge

Mixed feelings of this place. They do have the new high tech tools but YOU will pay for them. I have to say on my initial visit I was put off right away that the office is in an industrial park with factories and such around. Then I saw a huge purlple neon tooth glowing in the window. My gut told me this place is a rip off but I had to see someone. Rgith away first thing is full 3D xray that costs hundreds. Then while waiting in my chair I see on THEIR computer monitors and taped message saying "Make sure to get Xrays and MLR's on ALL patients with insurance". How tacky is that!! Then while leaving I find they are charging me an emergancy fee even though I didnt ask or say it was an emergancy. THEY told me they had a cancellation that day. So I agree with everyone that says beware that this is a insurance/money racket BUT with that said I do believe they have 2 qualified dentists. Too bad they are taking the low road

Was this rating useful? 2 [[ userState['ratings'][2718434].votes_count ]]

flag | Submitted Feb. 11, 2015

4
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

I was worried after reading the reviews. I was looking for a more natural dentist. I went in and had no problem. I had several cavities that was shown to me. I've gone back to have them fixed. My brother and his family have had a great experience too. I've never felt pressured. I've seen both Dr.'s they are both very knowledgeable.

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flag | Submitted Nov. 10, 2014

2
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

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Submitted Nov. 4, 2014

4
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I saw Dr. Sukel for the first time today. I was told over the phone that he could tell me if I have cavitations (bacteria in the bone where root canals or extractions have been done), by looking at my jaw bones with a panoramic X-ray. I had the X-ray done first by a technition, who seemed very nice and professional. I waited in an office for Dr. Sukel. He finally comes in and introduces himself and starts shoot off questions in a very condescending tone. He says he cannot tell if I have cavitations, but he would need to do a comprehensive exam and get a detailed history and would be able to determine if I have cavitations. I asked why he couldn't tell if I have cavitations with the X-ray, and he rattles off, "because you don't have any root canals, but you do have gum disease!". I tried to ask again how he could determine if I have cavitations by physically looking at my teeth. Then he says that the gum disease may be the cause of my physical problems. He was very rude.

Was this rating useful? 2 [[ userState['ratings'][849822].votes_count ]]

flag | Submitted Aug. 14, 2013

1
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

He is money hungry, just looking to make money and not worried about you. First thing I was asked about was sleep apnea, a Dentist? Then talked about am I stresses? And trying to sell me a stress system, a Dentist? Went to him because of his advertise, exam and X-rays $49.00. They charge $120. Claimed the add was different. Then want to do something else another $300.00. All I want was the price to fix one tooth; he said he has to check the whole mouth before he would give me a price. Office manager not a nice person just wants money. I would never go back to him if he was the only dentist around, I would suffer in pain. If you have money to throw away see Dr. Phil.

Was this rating useful? 2 [[ userState['ratings'][849824].votes_count ]]

flag | Submitted Jan. 27, 2013

5
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I am saddened by my experiences with this Dr. He seems knowledgeable and his office is clean. I am very sensitive to mercury and metals, but then ended up feeling conned out of alot of money. He has you sit in his office and guilt trips you into doing procedures that are unnessary and turns out more harm then good. He caught me off guard one morning as I was in a rush to get my fillings filled and get home to an infant. He talked me into getting a bite adjustment in which he ended up sanding down all my teeth including the ones in the front. I am a woman who cares about her appearance and always had a nice smile. Now I'm embarrassed to smile. His scam - I was going to lose my teeth if I didn't do the adjsmnt because I grind my teeth. A year later I got a letter in the mail asking me to respond if I was coming back to the office or they were canceling my file.

Was this rating useful? 2 [[ userState['ratings'][849823].votes_count ]]

flag | Submitted Sept. 6, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I recently was looking for a dentist that would remove my metal/mercury fillings and replace them with composite fillings. I found Dr Sukel takes extra precautions to ensure the safe removal of mercury based fillings. It is true they are not contracted with insurance companies, but are more than willing to help you file with your insurance company. (they do accept insureance but not contracted with any insurance) It did cost a little more than other dentists but, for the extra care for my teeth I felt it was well worth it. I will continue with them for my dental cleanings and other dental needs.

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flag | Submitted Sept. 21, 2011

1
Staff
5
Punctuality
1
Helpfulness
1
Knowledge

As new patients we also had a negative experience with Dr. Sukel and staff and agree with the previous comment. For something routine,it was painful & awkward. Be prepared to be sized up for what you can be charged.

Was this rating useful? 1 [[ userState['ratings'][849820].votes_count ]]

flag | Submitted April 22, 2009


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