Dr. Matthew Ng

Doctor (M.D.)

Las Vegas, Nevada Map External Link
Specialty:Ear Nose and Throat (ENT)
Website: uhsnevada.org External Link
Practice: University Of Nv School Of Medicine Multi Specialty Group Practice So
Med. School:University Of Southern California School Of Medicine
Grad. Year: 1993
Foreign Lang: Chinese

Answers Email: Unknown
Online Appt. Scheduling: Unknown
Accepting New Patients:Y

Profile updated 04/10/13    Submit profile update    Subscribe to profile updates

Rating: 3.5 out of 5 (5 is best), based on 13 reviews. Dr. Matthew Ng has a fair overall rating on RateMDs.com. neutral

New! - Questions and answers about this doctor

Q: Does he do sinuplasty?    Email me    Answer it

Ear Nose and Throat (ENT)-related: ears, nose, throat, hearing loss, tonsillitis, nasal surgery, endoscopy, laryngology, reconstructive surgery of the head and neck, thyroid surgery, endoscopic sinus surgery, swallowing disorders, sleep apnea, vertigo
The following ratings and comments have not been substantiated by RateMDs.com.
Date Staff Punctual Helpful Knowledge Review Comments
RID: 5596158
03/07/14 5 5 5 5 He is a fantastic doctor with wonderful compassion that he exhibits with his patients. I always feel very lucky to have found him. He helped resolve a severe hearing problem that I had and that changed my life.  Respond
RID: 5323342
02/04/14 1 1 1 1 I have attempted several times to see this doctor but I am always told it will take a month or longer to get into see him. To me that means he has too many patients or just doesn't care about them enough to manage his schedule. Others may be willing to wait but not me. I can not comment on his ability as a doctor because seeing him appears to be nearly impossible if you really need help. We should not tolerate this in doctors given the already decaying health system and move towards mediocrity in medicine. A good doctor sees his patients. I see no other reality that works for me.  Respond
RID: 4805381
06/02/14 SYSTEM: 'birds of a feather' rating (based on Medicare patients-in-common): 4.4  Respond
RID: 2858572
16/09/13 4 4 5 5 My experience was very good. I think that Dr. Ng has a great bed side manner and is very knowledgable. He was very willing to help my daughter, where as, another popular e.n.t. In Las Vegas was not helpful and caused my daughter to live in pain for over a year with no help. Dr. Ng saw the problem right away and even was so kind to explain her issue to me and let me look into the microscope to see for my self. I am total pleased with him. The surgery went very well. I would use him again and refer my family and friends. 
Insurance: United Healthcare
RID: 2706705
11/07/13 1 3 1 3 I only saw Dr Ng. one time but was very disappointed. Dealing with a tumor and his suggestion was have an MRI and lab work. He told his staff member to set it up. They gave me paperwork for lab work but would call with appt. for MRI. I got lab work done immediately. I waited a week for the call and nothing. I called back and was told my file had been misplaced and someone would call me back. I waited another week and called again and was told they couldn't do anything then because Dr. Ng was on vacation. I finally went out of town to another doctor. Was referred to an oncologist at home. Over 3 mos. went by & I had heard nothing from Dr. Ng. I had completed treatment for the tumor when I got a call from them telling me they had made an appointment for my MRI so they could decide how to treat me. Dr Ng may be a wonderful doctor but he and his staff all dropped the ball as far as I am concerned. I would never see him again. 
Insurance: CIGNA
RID: 2606417
03/04/13 4 4 5 5 Dr. Ng is a very knowledgable and caring Dr. He corrected a problem that another ENT Dr. caused. He also has a very good bedside manner and explains what he's doing. 
Insurance: Humana
RID: 2467840
06/11/12 1 1 1 3 Waited over two hours. Ng had the personality of a dead cow. Called for a MRI status; busy status three times, on hold never to answer four times, was told I would get a return call three times, still waiting! The most unprofessional medical practice I have ever dealt with and they are part of teaching! Would I let him treat me? Over my dead body. 
Insurance: United Healthcare
RID: 1705458
05/02/12 1 1 2 3 made an appointment a week ahead and still waited twice for over 2 hours to see him!!! when he finely showed up he was rude to me and very disrespectful. also, waited 3 weeks for a scan result.. do not recommend at all.  Respond
RID: 1659953
13/12/11 1 1 1 1  
Insurance: Medicaid / Medi-Cal
RID: 1438302
11/05/11 5 5 5 5 Dr. Ng literally saved my son's life. He had been misdiagnosed for about a month and a half and was extremely ill. Dr. Ng took him on as a new patient the day I called for an appointment, saw the crisis he was in and took him above others with earlier appointment times. He was treating the patient not the appointment time - so if others complain about him being on late - know that he has their best interest at heart. He was knowledgeable, tried to proceed with the least invasive procedure possible and ultimately provided the necessary surgery when he saw my child was not improving. He saw him daily to make that determination. He also supported him both with follow-up checks and whenever he has a problem in the same ear - gives him quick appointments to make sure his health is maintained. I highly recommend him.  Respond
RID: 868404
23/04/09 4 4 5 5 Dr.Ng not only is an exceptional Doctor but he is a wonderful, caring and devoted human being. He listens and cares with an open heart. I would HIGHLY recommend him to anyone. The surgery center was awesome as well. They were very kind, friendly and caring people.  Respond
RID: 853976
06/04/09 1 4 1 3 Dr. Ng was fine once I was able to see him; however, the staff was the WORST. I have never in my life been treated this way and I have yet to receive a return phone call or my lab reports (which will now be my third request). I am considering reporting his staff to the medical board. 
Insurance: Anthem
RID: 539271
15/03/08 5 5 5 5 Dr. Ng is the most knowledgeable Dr that I have encountered. He has seen both my children, put tubes in both of their ears, twice in one child. He has also treated my husband, and knew how to treat his problem when others could not figure out his problem. He is also very friendly. He has come in to the office several times for us on his surgery days to check my child's ears that were draining. 
Insurance: Blue Cross / Blue Shield