Dr. Robert W. Richards

Doctor (M.D.)

Greenville, South Carolina Map External Link
Practice: Greenville Psychiatry
Med. School:Duke University School Of Medicine
Grad. Year: 1993

Answers Email: Unknown
Online Appt. Scheduling: Unknown
Accepting New Patients:Y

Profile updated 10/07/12    Submit profile update    Subscribe to profile updates

Rating: 4.0 out of 5 (5 is best), based on 17 reviews. Dr. Robert W. Richards has a good overall rating on RateMDs.com. smile

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Q: how long wait to get appt?    Email me    Answer it

Psychiatrist-related: mental illness, depression, schizophrenia, eating disorders, bipolar disorder, substance abuse disorders, depression medication, pharmacological treatment, prescription drugs
The following ratings and comments have not been substantiated by RateMDs.com.
Date Staff Punctual Helpful Knowledge Review Comments
RID: 5233831
11/03/14 1 1 1 1  
Paid (or co-pay): $100
RID: 4289736
24/01/14 4 4 5 5 Dr. Richards is excellent. He makes me feel comfortable and I trust him with the meds he prescribes me, and from a confidentiality standpoint. I have had no problems with the front desk; they are very nice to me. My copay of $10 was after having met my deductible; otherwise, I would have to pay $100 per visit I believe. 
Insurance: Blue Cross / Blue Shield
RID: 3595437
04/11/13 3 3 5 5 Dr. Richards is absolutely hands down the best psychiatrist I have ever seen. He is compassionate and careful to make sure he is making the right decisions with his patients input which leads to a much better self managed care experience. The office staff have been wonderful with the exception of the office manager who was completely rude when addressing concerns she had about my son's account. It is a shame my experience has been tainted by her ill mannered attitude. She definitely needs to be more understanding, compassionate and treat others with respect no matter the situation. Her professionalism really takes away from the positive experiences of everyone else there. 
Insurance: Blue Cross / Blue Shield
RID: 2715983
23/07/13 1 3 4 5 Dissapointed,truly. Thinking you've found the best caring Doctor but sincerely spoiled by the office manager (she doesn't mind telling you how long she has been there). Dr. Richards would probably have higher ratings if he started over with a new staff and an attitude of love for his patients. 
Insurance: Blue Cross / Blue Shield
Paid (or co-pay): $80
RID: 2667440
31/05/13 4 3 5 5 Awesome doctor. Kind and considerate. Takes time to talk with me and really listens. Best psychiatrist in town.  Respond
RID: 2666158
30/05/13 3 3 3 3 Just don't miss an appointment. They will hit you with a $85.00 charge and will make sure they send you reminders about the anount owed. Felt like I got more response out of him owing $85.00 than when my son was a patient. 
Insurance: Blue Cross / Blue Shield
RID: 2614955
11/04/13 1 1 1 2 I thought dr Richards was a good doctor for a year. One time I missed an appointment and it was the staff's fault...I called and asked the manager there to let the charge of 85 dollars go and she was rude disrespectful and treated me like dirt. She went and rattled to my doctor and I had an episode and needed to speak with my doctor. When he finally called after hours he wouldn't let me speak he said if it wasn't medical he had no intention of talking to me. He showed me his true side then. Hateful and inconsiderate. He puts on a show folks. Don't be fooled by his ratings. 
Insurance: Blue Cross / Blue Shield
Paid (or co-pay): $40
RID: 2607658
04/04/13 4 4 5 5 Dr Richards is hands down the best psychiatrist in Greenville. I'm always amazed at how much he knows. His actions show he actually cares about his patients. (Sad that's so unusual these days, but I digress.) I get the sense that as he's asking questions, he's narrowing down areas in the brain that might need to be tweaked. Maybe the best way to put it is - he's a brain chemistry specialist. Too many psychiatrists just guess about what medication to recommend. Yes, the person at the front desk can be rude. (She seems to be getting better lately.) Yes, you usually have to wait after your appointment time to be seen. But those are two very minor inconveniences that I gladly trade for the benefit of knowing I am getting the best care possible. My mind is important to me and Dr Richards has helped me tremendously. He doesn't take my insurance so I just pay cash and it is absolutely worth it.  Respond
RID: 2580227
08/03/13 1 1 1 1 i don't know why his rating are so good. he took about 5 min. testing my motor skills to see if my med. was hurting me. he didn't inform me of any side effect which i was having a lot of and didn't know because i was so young. some of the side effects are now permanent. then he would send me out of the room to talk to my mom in secret. meanwhile i went outside and played on a wall right beside a busy 4 lane rd. with no supervision. He recommended i be institutionalized. while at the hospital for a year i was isolated from my family and friends, got no education, couldn't meet the 15 min time limit for taking a shower, brushing my teeth and getting ready for bed, so i had to just brush my hair, swish toothpaste in my mouth, and get wet so it looked like i did. i was praised for doing it so fast. i was sent to the padded room for biting my nails when i didn't know it wasn't allowed. i was forced to stay up all night with no explanation. i was told i wasn't allowed to pass gas. i was forgotten about in time out for hours.  See Responses
RID: 2468420
07/11/12 5 5 5 5 Doctor Richards was wonderful with my daughter. She's gone through so much and the way he talked to her, showed such attentiveness, compassion and knowledge about what was going on made a huge difference. I've been to other psychiatrists before but nobody has done near as well. If you're looking for the best I believe that Dr. Richards is the psychiatrist you are looking for. I had insurance and Paid between 50-75 per visit. Worth the money. 
Insurance: Blue Cross / Blue Shield
RID: 2036923
17/04/12 3 4 5 5 Dr. Richards is a caring and skillful psychiatrist who took the time to get to know our son so that he could best help him. He is far and away the best psychiatrist we went to. He spent plenty of time getting to know our son, seeking to understand what was really going on with him. He gave us hope when we didn't have much hope. He did not rush into a diagnosis, as other psychiatrists had, and worked skillfully and carefully with our son's meds. I could not disagree more with the person who said Dr. Richards was better suited to academia than private practice. He is wonderfully suited to private practice; in fact, I highly recommend him. I would not want anyone I care about to go to anyone else. (We also had short to reasonable wait times---5 to 15 minutes---most of the times we went to his office. Had wait times been longer it would still have been worth it. He is that much better than other psyciatrists.)  Respond
08/04/12 SYSTEM: First Name changed from "Robert" to "Robert W." 
RID: 1700885
31/01/12 5 4 5 5 AMAZING psychiatrist. He knows what he's talking about and even cares about the patient. Felt completely helpless until I found him. Doesn't just focus on medication. He considers everything including physical health and ways to help you that medication cannot. He actually spends time with you unlike most and it's very easy to get in touch with him and his staff. I'd recommend Dr Richards to anyone for anything!! 
Insurance: Blue Cross / Blue Shield
Paid (or co-pay): $40
RID: 1267403
07/10/10 3 1 3 5 While doctor Richards is very knowledgeable, he has not been and in no way is ever on time. The average wait time is 45min past your appointment time and I've been seeing him now for almost 2 years and have dealt with it just because he knows his stuff. While we still have not solved my problems, Dr. Richards and I have worked as best we can to limit further issues, so I give him an average rating here. As for staff...there are two ladies who work the front desk. One I would give a 5 and the other a 1 for a net 3. Overall, I'd have to say that Dr. Richards is a smart guy with poor business and people skills who is probably better suited for academia than a private practice.  Respond
RID: 1074849
11/01/10 3 4 5 5 Dr. Richards is the best psychiatrist we have been to. He has been thorough, compassionate, and very knowledgeable. He has spent plenty of time trying to get to know the patient so that he can understand what is really going on, in order to treat successfully. I can't recommend him more highly.  Respond
RID: 1029675
09/11/09 3 3 5 5 Excellent, I have been all over to many Psych's, none as good with meds as Dr. Richards. 
Insurance: Blue Cross / Blue Shield
RID: 660067
06/08/08 1 3 3 3 Although Dr. Richards is a very good doctor, his staff member, Debbie, is very rude, belligerant and demeaning to anyone trying to get an appointment. Hopefully she will find a job better suited to her ill-temper before you need to make an appointment.  Respond
RID: 574377
23/04/08 4 4 4 5 Knowledgeable and compassionate. I am glad I found Dr. Richards.  Respond