Dr. Suren Sanmugasunderam


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Practice: Sanmugasunderam Suren Dr
Med. School:
Grad. Year:

Answers Email: Unknown
Online Appt. Scheduling: Unknown
Accepting New Patients:Unknown

Profile updated 29/04/13    Submit profile update    Subscribe to profile updates

Rating: 3.6 out of 5 (5 is best), based on 22 reviews. Dr. Suren Sanmugasunderam has a good overall rating on RateMDs.com. smile

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Ophthalmologist-related: eye treatment, eye diseases, vision, eye surgery, corneal surgery, oculoplastics and reconstruction surgery, intraocular lens implantation, refractive surgery, cataract surgery, corneal transplantation, glaucoma, low vision, uveitis, corneal infections, hereditary dystrophies, eye laser surgery, vision correction surgery
The following ratings and comments have not been substantiated by RateMDs.com.
Date Staff Punctual Helpful Knowledge Review Comments
RID: 5569281
18/06/14 4 5 5 5 Wow. Given all the negative responses, I feel compelled to rate Dr. Shan and describe my experience. I have been seeing him quarterly now for many years and he has performed cataract surgery on both eyes, laser surgery, I've had a detached retina, and am currently being treated for glaucoma. I find him to be extremely knowledgeable, very descriptive in what to expect and very reassuring when I ask questions. He is not defensive when asked about his surgery success rate. All his treatment recommendations are made with explicit considerations of the risks and benefits of the procedure. The only thing a find irksome is the need for an annual referral from my GP - something to do with what he can bill the BC Med Plan. 
Insurance: BC Med
RID: 5553682
10/06/14 2 5 2 4 I was unhappy with my visit to Dr. Sanmugasunderam, when I did not understand some words, he became very angry. very impatient, rude, with poor communication skills.  Respond
RID: 5236625
13/03/14 1 3 3 3   Respond
RID: 5216887
01/03/14 1 3 1 3 Out of all the doctors I have ever seen, Dr. Shan is the one who has treated me the worst. I started losing my vision a few days ago, and my optometrist referred me to Dr. Shan as an emergency case. I was scared when I arrived at my appointment due to my sudden loss of vision, and I had many questions that I wanted to ask. Dr. Shan very quickly became impatient, laughed at some of my questions, and told me that my problem was insignificant compared to other cases he had seen. When he stated that, even with the medication I had been prescribed, I might not recover my vision until three months from now, I became a bit emotional. At that point Dr. Shan said, in these exact words, "What do you want me to do? The world won't stop just because you lost some of your vision." After several similar comments I told him as politely as I could that, if possible, I would prefer to see a different doctor for my follow-up appointment, to which he replied, "Great! I would be happy to get rid of you." 
Insurance: BC Med
RID: 3653380
11/01/14 3 5 1 2 Sorry to have to say after posting a positive comment a few years ago, I feel compelled to post this comment after experiencing an operation he performed on my eye lid that turned out very badly to the point I had to have it corrected by a plastic surgeon. No post op. instructions. I had excess bleeding during the surgery, (I had been taking daily low dose ASA). After surgery I had terrible discomfort 24-7 due to so much scar tissue left. I'd wake up during the night with the eye open and bone dry as he raised the lid far higher than he should have.Thank God I found a great surgeon who gave me amazing results and immediate relief. He realized the mess I was left with appearance wise and the irritation I was experiencing and slotted me in early to correct this surgery that had gone wrong. No confidence and have since found a specialist that I feel is more skilled. 
Insurance: BC Med
RID: 3630804
12/12/13 5 5 5 5 I've had to see Dr. Shan on a few occasions, he has been really great about squeezing me into his week at the last minute. If he's running early, and I show up up early for my appointment - he has taken me earlier, limiting the time I have to pay for parking. :) I find him to be friendly, calming, he listens to my concerns and is really approachable.  Respond
RID: 2647879
14/05/13 4 5 5 5 I'm very surprised by the negative comments. He is by far the BEST opthamologist I have ever been too. I am a 31 year old woman seeing many doctors since I was a baby due to inherited cataracts. I was told by all of these doctors that my 20/50 vision (with glasses) was the best I would ever have. When my former doctor retired, thank goodness I was referred to Dr. Shan, who, on my first visit, explained in detail everything that was going on with my eyes, my surgical options and his realistic outlook. After two surgeries, I now have 20/30 vision without contacts or glasses and feel like a normal person. After the first surgery, I was very freaked out at the loss of fluid in one eye and called him AT HOME on a saturday night at 10pm and he was patient and sweet and reassured me this was normal but nonetheless would meet me the next morning at 8am on his day off at the office, (with his young daughter in tow). Very sweet, intelligent man. 
Insurance: BC Med
29/04/13 SYSTEM: First Name changed from "S." to "Suren" 
RID: 2437588
02/10/12 5 5 5 5 After reading some of the negative reviews on here before seeing Dr. Shan, I was a little worried about what to expect. I can honestly say I'm shocked at the negative comments. Dr. Shan was courteous, knowledgeable, answered all my questions and explained in detail all the tests and procedures that were going to be done. I found him to be very friendly and sensitive to my condition. The staff was also very professional and courteous. The most punctual doctor I've ever been to.  Respond
RID: 2431909
24/09/12 3 4 3 3 Definitely a disappointment after Dr. Beattie retired. No patience, no listening skills either.  Respond
RID: 2154944
22/05/12 4 5 5 5 I have gone to Dr. Sanmugasunderam every 3 or 4 months for a number of years. My research for the best led me to him. He has my confidence. He answers any questions I have. He's always courteous. I keep my conversation brief and pertaining to my condition. I've always found him friendly and very professional. My wife's family has a history related to an eye condition and she visited him for a checkup. He was thorough to the point of explaining the condition ,trials taking place in relation to the condition, helpful things to do and avoid etc. My wife was very impressed with his knowledge and manner.I come from Vancouver Island to see him and will continue to do so.  Respond
RID: 1716586
17/02/12 4 4 1 1 I was shocked at Dr. San's attitude on my last visit. I explained that my closest friend had passed away a few hours prior, and I had not slept. I had driven a hour from my friend's home to meet the appointment. My eyes were exceptionally dry so I had trouble seeing the chart clearly. The doctor became very impatient and demeaning telling me that I was wasting his time, and even a 5 year old could do better. His receptionist advised that his bad mood may be because he had a student with him. He was clearly trying to impress his student, but I think it was very poor on his part. Does humanity not exist today with some doctors any longer?  Respond
RID: 1572495
27/10/11 5 5 5 5 I'm just amazed at some of the negative reviews. I have just had cataract surgery and Dr. Shan was truly amazing. He and his staff are extremely friendly and welcoming. Dr. Shan is knowledgable and provided all the information that was needed prior and post surgery. I was most impressed that he asked that I call him at home should I have any problem with my eye prior to my next visit. He answered all my questions and at no time did he make me feel uncomfortable. The whole experience was a piece of cake. What a gem and so refreshing to deal with a doctor that doesn't act like a diva. What a gem!! I would highly recommend him to anyone looking for prompt and professional service.  Respond
RID: 1439654
12/05/11 5 5 5 5 I find this doctor and his staff to be extremely knowledgeable and pleasant re. eyeglass prescriptions and treatment for cataracts. I have found everything to be excellent and have recommended him to others.  Respond
RID: 1282796
30/10/10 5 5 5 5 Dr. Sanmugasunderam seemed very proficient, was friendly, thorough and knowledgeable re: intralase laser vision correction.  Respond
RID: 1168366
12/05/10 3 3 1 4 This doctor became angry when I asked for a reasonable clarification of his term 'structural correction', stating that I hadn't been paying attention. He added "If you take umbrage at that you're welcome to leave right now". I found him unnecessarily impatient, rude, with poor communication skills, and a terrible chairside manner. I will not return.  Respond
RID: 1166912
11/05/10 3 3 1 2 I was unhappy with my visit to Dr. Shan. I saw him after Dr. Baattie retired and it was time for my checkup. I went in got a prescription got my new glasses. I couldn't see properly so I went back and he said He couldn't change it it's as prescribed, but I said I couldn't see properly. He was rude and dismissive. Felt like he wasn't listening to my concerns. Had the attitude of don't come back... guess what I will not go back. He need to learn to listen to his patients!  Respond
RID: 1129808
17/03/10 5 5 5 5 Dr. Sanmugasunderam is an excellent ophthalmologist. I have received excellent service and have never found him either impatient or arrogant.  Respond
RID: 1124889
10/03/10 1 3 1 2 I concur with the earlier reviews. I found Dr. Shan to be ill-prepared for my follow-up appointment. He did not listen to my concerns and had a very high opinion of himself and his schooling. Patients have questions because they are seeking to understand their conditions so they can make informed decisions about their treatment. If a specialist cannot understand this and wants you to accept their word blindly (pun intended) then they should be working in a franchise instead. His staff are also very rude but then birds of a feather flock together.  Respond
RID: 996003
25/09/09 5 5 5 5 I found Dr. Shan to be knoweldgeable, thorough and very reassuring. He had a kindly demeanour and was quick to answer any questions and addressed worries with patience and gentleness. I couldn't imagine a less arrogant doctor so I am floored by previous reviews.  Respond
RID: 886211
13/05/09 3 5 3 2 i find this man very arrogant and no patience what so ever i will seek another doctor i have heard from a number of his patients that i know and all report the same thing when will this doctor get out of his highness come back to earth .  Respond
RID: 585797
08/05/08 4 4 4 5 Dr. Shan, as he's known to his patients, is very thorough and seems knowledgeable, as far as I can tell. He's checked out every concern I've brought to his attention and provides clear explanations of what's going on. He can be a tad impatient very occasionally, but not in a way that's ever put me off. I am quite satisfied with the treament I've received from him.  Respond
RID: 428221
13/10/07 5 4 3 3 This doctor took enough time for my consult, but overall it turned out to be an unpleasant experience due his arrogant dismissal of my complaint at first (he was very unhappy that I had requested a second opinion for a rather serious eye condition that he diagnosed me with). Later it turned out that the second opinion was the right one. I have no problem with a MD making a mistake, and would have continued seeing him, but it was his arrogance and unpleasant response that made me not want to continue.  Respond
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