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Rate Dr. Suren Sanmugasunderam
Dr. Suren Sanmugasunderam's Ratings
I had laser eye surgery last Friday at London Eye Centre. I did not know which surgeon I would have but had read reviews on all 3 possibilities. As it turned out Dr. Sanmugasunderam was the surgeon that day. I completely disagree with all the negative reviews on this board as I found him very comforting through the whole experience. He explained the whole procedure to me before and during the surgery. I am on day 5 now and can read everything without glasses! Needless to say I think you need to read the majority of the reviews as not everyone will be happy with any doctor.
This is the worst surgeon and I would not trust my eye sight to him. Not only did he not follow through with what I was promised in my consultations, but he gave me attitude and wouldnt listen to anything I was saying. He denied me ativan that the office, nurse, and technicians had promised me telling me that I'm not strong enough to do the surgery and if i can't handle gory details then i don't deserve the ativan. When i asked him to give me a couple minutes to breath (because he was being so rude and condescending before my procedure) he said I've already wasted so much of his time (it had only been 5 minutes), whats a few more minutes going to do. He told me that i don't want the surgery and kept cutting me off to tell me i don't want the surgery (on the day I had paid and reserved to have it done!). I told him i needed the time because what he is telling me (that I'm not strong and i can't handle this and i don't want this) is making me nervous so he snapped back that "i was crappy from the start". He put his hand an inch away from my moms face and waved to shoo her out of the room. I didn't end up doing my surgery that day because he didn't have the patience or care to waste 5 minutes being a normal human being- he wanted to google camera lenses on the office computer and make his thousands without disruption. Avoid him.
Dr Sanmugasunderarm seems to be an excellent doctor. I found him informed and what I liked best is his clear communication about options. He gave me the pros and cons of 3 options, and then let me make the decision about what to do. Would definitely recommend him.
Horrible horrible doctor. He is rude condescending, misses things and to not mention horrible breath. i mean come on spring for a mint. but anyway i would not go back to him if you paid me...if you ask me his ego has blinded him which is ironic. he also told my father his vision will get worse until he dies soon. shocking!
I noticed that one review of Dr. Shan mentioned Dr. Beattie......well who could ever compare to
Dr. Beattie? He was a fantastic Doctor and although he retired long ago, I think he was
the best opthalmologist and is sorely missed!
I have been seeing Dr Shan for years, yearly, to check my eyes for potential med-related problems. The office staff are excellent at reminding me, understanding about changes in schedules, and friendly when I am there. Dr Shzn is professional and knowledgable, and very personable. U especially like that he opens his office to student doctors.
Wow. Given all the negative responses, I feel compelled to rate Dr. Shan and describe my experience. I have been seeing him quarterly now for many years and he has performed cataract surgery on both eyes, laser surgery, I've had a detached retina, and am currently being treated for glaucoma. I find him to be extremely knowledgeable, very descriptive in what to expect and very reassuring when I ask questions. He is not defensive when asked about his surgery success rate. All his treatment recommendations are made with explicit considerations of the risks and benefits of the procedure. The only thing a find irksome is the need for an annual referral from my GP - something to do with what he can bill the BC Med Plan.
Out of all the doctors I have ever seen, Dr. Shan is the one who has treated me the worst. I started losing my vision a few days ago, and my optometrist referred me to Dr. Shan as an emergency case. I was scared when I arrived at my appointment due to my sudden loss of vision, and I had many questions that I wanted to ask. Dr. Shan very quickly became impatient, laughed at some of my questions, and told me that my problem was insignificant compared to other cases he had seen. When he stated that, even with the medication I had been prescribed, I might not recover my vision until three months from now, I became a bit emotional. At that point Dr. Shan said, in these exact words, "What do you want me to do? The world won't stop just because you lost some of your vision." After several similar comments I told him as politely as I could that, if possible, I would prefer to see a different doctor for my follow-up appointment, to which he replied, "Great! I would be happy to get rid of you."
Sorry to have to say after posting a positive comment a few years ago, I feel compelled to post this comment after experiencing an operation he performed on my eye lid that turned out very badly to the point I had to have it corrected by a plastic surgeon. No post op. instructions. I had excess bleeding during the surgery, (I had been taking daily low dose ASA). After surgery I had terrible discomfort 24-7 due to so much scar tissue left. I'd wake up during the night with the eye open and bone dry as he raised the lid far higher than he should have.Thank God I found a great surgeon who gave me amazing results and immediate relief. He realized the mess I was left with appearance wise and the irritation I was experiencing and slotted me in early to correct this surgery that had gone wrong. No confidence and have since found a specialist that I feel is more skilled.
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