I recently had a very negative experience with Dr. Dulgeroff Anthony J and one of his nursing staff members, a nurse named Nelly. I was extremely disappointed with the way I was treated and felt belittled and talked down to throughout my interactions with both of them.
To start, Nelly was extremely combative and argumentative with me. She hung up the phone on me, which I found to be incredibly unprofessional. She also made some sort of allegations that caused Dr. Dulgeroff to not want to take me on as a patient anymore, which was very upsetting.
But what really bothered me was Dr. Dulgeroff's response. I felt like he didn't give me an equal hearing or take the time to hear both sides of the story before jumping to conclusions. He seemed to side with Nelly right away and not listen to my concerns, which made me feel even more frustrated and upset.
Overall, I would not recommend this doctor or his staff to anyone. The way I was treated was completely unacceptable, and it's important for healthcare providers to treat their patients with respect, professionalism, and care. Unfortunately, that was not my experience with Dr. Dulgeroff and his staff. I cannot in good faith recommend this doctor.
I would like to add that the member team at High Desert Medical Center was excellent and very professional, I will now proceed with the necessary steps in filing a complaint against this particular Doctor and staff member.
Follow us