You may also like
Rate Dr. Sherri Caswell
Dr. Sherri Caswell's Ratings
Dr Caswell is amazing! She clearly cares about her patients and works hard to try to find what's going on, even if it may not be obvious. In my opinion, she is one of the best doctors I've had experience dealing with.
I saw Dr. Caswell since she started in this new office. I saw several doctors in my life because of my long term health problems. She's a very caring doctor & she has a very kind, smiling all the time receptionist. On a day that I had an appointment with Dr. Caswell,I waited in the waiting room. Dr. Caswell ran late for an hour. One patient was so frustrated and I saw the receptionist still very kind & patient to explain & calm the patient down. It's not easy for working at the front desk. She is the best receptionist that never met before so I don't think she is rude and unprofessional. Also, she always not turn me down when I need an urgent appointment.
I found Dr. Caswell to be exceptional. I struggled for years to identify my sleep disorder, and within weeks of seeing her, I had it under control...in fact, the only delays and problems with the process/system were with the system itself, and were entirely out of Dr. Caswell's control. She fast-tracked me through the system as best she could, and took time to address my personal questions and concerns regarding the diagnosis and treatment. Not so, however, with her receptionist...very rude and unprofessional, with zero patient empathy. The only time she was helpful on the phone, it was so out-of-character and diametrically opposed to her usual demeanor, that I assumed I happened to call with Dr. Caswell standing right there.
I ended up in the hospital emergency ward and Dr. Caswell took the very best care of me. She is extremely easy to talk with and knowledgeable and was genuinely concerned. I consider myself very lucky to have been under her care.
Although we still have yet to figure out my exact problem, Dr. Caswell has been awesome. She has worked so hard to figure out what is wrong me even researching my problem off hours. I find her receptionist Jean delightful and helpful and have a hard time equating the ratings on this site to the same girl we have met on several occasions. She has never been anything but helpful with us.
Dr. Caswell is a good doctor. Very details. The receptionist is good too. Very helpful and very efficient. I had a problem booking with the sleep lab and she helped me to solve the problems & had a very good follow up with patients. I like them both.
One of best doctors I have ever visited. Dr. Caswell is very experienced and does not rush you. She asks a lot of questions to determine that there are no other problems contributing to the sleep disorder - Ernest Ferrante
Dr. Caswell was very helpful. She took the time to evaluate my situation and explain the options. I was very happy to meet with her after seeing and I counted over 75 Dr. who are not willing to do their job well. Unfortunately the receptionist was not professional.
Top Hospitals in Richmond, BC
Top Urgent Care Centers in Richmond, BC
Find a Doctor by Specialty
Top Sleep Doctors
#1 of 4
#2 of 4
#3 of 4
#4 of 4