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Rate Dr. K.R. Finlay
Dr. K.R. Finlay's Ratings
Dr. Finlay has now retired. I am devastated but am hopeful that he is leaving me in good hands. Dr. Finlay was my ophthalmologist for over 30 years. He also attended to my mother's eyes. My mother who is now 96 has been able to see without glasses for over 25 years. I have had a retinal detachment, two cataract operations and full time, courteous and interested care over this time. Now, although I am blind in one eye, I know I can see almost perfectly out of the other due to Dr. Finlay. I will miss him very much.
Dr. Finlay saved my Mum's eye. We sent to see Dr. Bulter first and right after he found out she had serious retina detachment, Dr. Bulter referred my Mum to Dr. Finlay right away. Dr. Finlay checked my Mum's eye and arranged an surgery in the next day. After the surgery, he followed up with my Mum a few times until she is fully recovered and he also recommended to come back to see him after half a year for fast Cataract grown up. Dr. Finlay is extremely patient and nice to us and I was very impressed about the way he treats his patients. His retirement is a big loss to my Mum. Now here is what happened after his retirement. I 've been told all Dr. Finlay's patients will be transferred to a new Dr, which I never heard about him. I can see the new Dr. in 2 days. So I asked to book an appointment with Dr. Bulter. I've been told i need to wait for 3 months. I said I can wait. So the receptionist booked one on August.That was on May. On August, one day before the appointment, I called the office to make sure the appointment is on schedule. I have been told Dr. Bulter is no longer with them and I can see the new Dr. I was very upset for the 3 months waste and i realized that three months ago when I booked the appointment they knew Dr, Bulter will leave with Dr. Finlay and purposely delayed 3 months see if I may cave to see the new Dr. I told the receptionist she has no idea what 3 months waiting means to a patient. She finally gave me Dr. Bulter's contact information. I was lucky I booked an appointment with Dr. Bulter one week after.
After two specialists previously failed in seven attempts to stop the progression of my wet MD, Dr. Finlay used an innovative combination of two therapies simultaneously and stopped it immediately. During follow-up visits he educated me in the risks I faced and the signs to watch for, and made himself easily accessible in an emergency. As a result, when I suffered a torn, detached retina in the other eye, I got to see him immediately and he did surgery the same day, after pulling strings to keep the OR open for an extra few hours at the start of a Christmas shutdown. Over the past three years, by virtue of his incomparable knowledge and his dedication to the patient, Dr. Finlay has provided the most exemplary care possible, where nothing less would have saved my vision. I owe him for the lucrative career that I may continue to enjoy and all of the green forests and spectacular sunsets that I will see for the remainder of my life. His retirement is a big loss to his patients, but he deserves the very best.
We had an extremely bad experience with Dr. Finlay. One of my parent's had a serious eye condition with a bad prognosis. Difficult situation. Dr. Finlay hastened the worsening of this condition to complete blindness which happened sooner than was necessary and with great suffering due to his negligent response to a serious situation. Hospital emergency doctors could not contact him on the weekend for more information. Also, when my parent went into his office on the Monday after, the staff failed to recognize the seriousness of her condition, and even pulled the wrong patient file which made her wait even longer. Dr. Finley was extremely rushed and dismissive of our concerns.
I have been Dr. Finlay's patient for 20 years, originally diagnosed at age 38 with wet MD. Last weekend, the Friday before Christmas, I had another episode and he made room for me immediately. Dr. F. is highly skilled, very personable, and adept at easing patient fears during what can be a stressful time. I credit him with my saved vision - THANK YOU DR. F!
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