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Rate Dr. Kenneth M. Reed
Dr. Kenneth M. Reed's Ratings
I went to Dr. Reeds office for a small sore on my cheek that was not heeling. After having a biopsy it was determined to be a basal cell carcinoma. He performed MOHs surgery in his Plymouth office. It ended up being larger than expected and he ended up doing a skin graft instead of flap surgery. I went for many follow ups to check healing process and after about four months he also did laser resurfacing in his Braintree office. I will always have a mark or scar, but am grateful it is gone and for his service. They were reassuring, very proffessional and explained my options, care and treatment. I never waited more than a couple minutes after my scheduled appointment times to see him and he seemed to value my time as much as his own, which is a rarity these days. Highly recommend!
I have been going to Dr Reed for more than 8 years they are consistent. I would recommend this practice if you are looking for a quality Dermatologist. Dr. Reed as well as his P.A. always takes the time to make sure I understand what I am being told and allow me the time to ask questions. Never do I feel hurried when meeting with him or any of his staff. Yes sometimes I have to wait a little longer for my appointed time but rarely is it more that 15-20 minutes. In my experience the office is very efficient, the people in the front as well as in the back (exam rooms) are friendly and pleasant.
I have been a patient at this practice for 6 years or so. I really miss dealing with Stacy at the front desk - the current desk people are generally not as friendly (especially one). The PA I see is great, and like all practices, they don't spend any extra time with patients, but I feel that is the nature of medical care today. Overall, they have provided very effective treatment for me and I am pleased with the care I have received there.
The PA didn't call me with test results when she said she would. When I tried to call her, a telephone receptionist read the test results to me, which I regarded as a privacy violation. I never met Dr. Reed, although he got on the phone with me when I complained about the above and insisted that having the receptionist reading my test results was not a violation. I would not recommend this practice.
I have been going to Dr Reed for almost 20 years. I am now in my 30s. I have almost always have had a good experience in his office until recent. The newer secretaries that work there are absolutely horrible (one in particular). Not once but twice have I noticed her rudeness towards another patient and just recently to myself. The first time, this secretary was literally talking to another secretary about a patient she just got off the phone right in front of me and laughing about it. The second experience was when she rudely gave me a "well I'll see what I can do" and rushed me off the phone when I called the office & simply asked what my next step was when needing a ins. pre auth for a script. Seeing how I only go to this office for basic skin issues I mostly likely will not go back. It's a shame that his practice has gone so downhill. His staff changes too much and they don't really care to help patients like they use to when it was just him & Stacy the secretary years ago.
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