Dr. Shery Zener


Toronto, Ontario Map External Link
Med. School:
Grad. Year:

Answers Email: Unknown
Online Appt. Scheduling: Unknown
Accepting New Patients:Unknown

Profile updated 23/05/07    Submit profile update    Subscribe to profile updates

Rating: 2.0 out of 5 (5 is best), based on 25 reviews. Dr. Shery Zener has a poor overall rating on RateMDs.com. frown

New! - Questions and answers about this doctor

Psychiatrist-related: mental illness, depression, schizophrenia, eating disorders, bipolar disorder, substance abuse disorders, depression medication, pharmacological treatment, prescription drugs
The following ratings and comments have not been substantiated by RateMDs.com.
Date Staff Punctual Helpful Knowledge Review Comments
RID: 5474809
13/05/14 1 1 1 1 I'm surprised to see even a single good review here. Zero sympathy, zero patience, zero professionalism. As someone who suffers from social anxiety and depression&general anxiety, she did nothing to make me feel comfortable. In fact, My anxiety always intensified after seeing her. I considered reporting her but settled for just cancelling treatment. I think all her patients end up cancelling on her, which is why those of us on the UofT waitlist often get stuck with her.  Respond
RID: 3646495
02/01/14 5 5 5 5 Doctor Zener is a serious and professional psychiatrist. Her manner may be very formal, but she is thorough and asks questions with the intention of providing the best patient care. I saw Dr. Zener for treatment of ADD. She discussed the options for treatment with me and followed up to ensure the outcomes were good. At the time I saw Dr. Zener, I was experiencing other problems that she assisted with helpfully and very knowledgeably. Before attending at Dr. Zener's office, I read other reviews on this site. Dr. Zener has never asked me the same question twice, though she does ask many questions. I was 8 minutes late to an appointment once, and the reviews here left me terrified of the consequences. Dr. Zener was completely understanding about my tardiness and it was not an issue. I am entirely satisfied with Dr. Zener.  Respond
RID: 2779882
20/08/13 5 5 5 5 Dr. Zener is one of the absolute best psychiatrists. She goes above & beyond the call of duty to diagnose her patients & ensure that they have the appropriate care. Dr. Zener knows more than only her area of specialty & ensures that both the mental and physical health of her patients are taken care of, as well as being available to them when needed. She is patient, honest, kind, empathic & a lifesaver. I have read the disgruntled, highly inappropriate comments made & disagree with them wholeheartedly. Psychiatry is both a science & art form, requiring acceptance on the patient's behalf to accept that they have a mental health illness & to be open to being diagnosed & treated. Most people suffering with mental illness are not so willing & end up in a psychiatrist's office by virtue of referral by a GP. Those unhappy with Dr. Zener were truly unwilling to face reality, accept treatment & help. Shame on them for defaming a doctor who truly saves lives.  See Responses
RID: 2654416
22/05/13 1 1 1 1 Waited for months to see her through the school (Oct to May) after being told CAPS were the ones to talk too, she talked to me for all of five minutes, decided I "probably don't have a learning disability" and that it may just be comorbidity of other issues, told me it was great meeting me, and left me no opportunity for a followup. Now I'm in trouble with OSAP, and out of school until I pay back the tuition difference because I'm no longer a student with a learning disability. I only needed to renew my medication and re-affirm my diagnosis for Accessibility Services. 
Insurance: OHIP
RID: 2654111
21/05/13 3 2 1 1 I booked an appointment at U of T because I struggle with depression and anxiety, and was having trouble coping with school. Rather than provide any kind of support, treatment plan, coping mechanisms, advice, ANYTHING... she said to me, "You're depressed. You need to get over it. And if you can't, you need to drop out." Maybe she was going for "tough love", but it came across as incredibly cold-hearted and not understanding of depression or anxiety. Oh, and she didn't even have tissues! It was a horrible experience, and has put me off seeking help through U of T.  Respond
RID: 2650799
17/05/13 1 1 1 1 Dr. Zener may be qualified for individuals who seek answers to problems that they, themselves, can answer if given the right prompt, but for others who require decent rapport (that is, a doctor-patient relationship), Dr. Zener fails one of the most basic & essential tasks necessary for a mental-health specialist. Psychiatrists are privileged with the right to treat with both medication & therapy, however, many end up heavily relying on drugs to do the job simply because it is less time & effort. That is, for them. Therapy is proven to be as effective as medication (with lower chances of relapse & without the potential side effects) for treating many disorders, so gaining the trust of a patient can be crucial. To do so, rapport is necessary. If a therapist is unwilling to take the necessary steps to understand your needs, as Dr. Zener has proven herself to be, then try someone else. A mental health doctor should be that supportive well-advised friend, not some drug dealing stranger.  Respond
RID: 2550186
04/02/13 3 1 1 1 Dr. Zener was truly terrible. I was more anxious going to see her than before. She was consistently late and had no warmth or empathy. Even after a few sessions there was no clear treatment goals or plan.  Respond
RID: 2489981
04/12/12 1 1 1 1 Shockingly bad. She shows not a single attempt to make connections, does not listen to you at all, cuts your words in between to get answers for her ridiculously repeated-again-and-again questions, always late on time, and presents no efforts to help you. I gave seven tries with her, hoping it might get better, but I seriously regret that I wasted my time for nothing.  Respond
RID: 2468426
07/11/12 1 2 1 1   Respond
RID: 2421728
10/09/12 1 1 1 1   Respond
RID: 2404626
18/08/12 3 5 5 5 Before seeing Dr. Zener, I read the comments on this website and wasn't hopeful that my issue would be addressed. Now after seeing her for about 6 months, I would say the comments are pretty unfair. I agree that she is not sympathetic/friendly or doesn't connect with you but it is not her job to be sympathetic with you, she is not a psychologist. She is strict and inflexible with her appointment times but the more you visit her, the more friendly/flexible she treats you. She is professional and knows what she is doing. I spent a lot of money visiting psychologists and they would always listen compassionately, acknowledging that I was in a tough situation but they never addressed my issue. Dr. Zener however diagnosed and addressed my problem. You should know when to visit a psychiatrist and when to visit a psychologist.  Respond
RID: 2327517
06/07/12 3 1 1 1 awful- if you want medication with no coping strategy then this is where to go  Respond
RID: 2165447
29/05/12 3 5 1 3 I personally did not find Dr. Zener to be helpful at all. I felt that for the majority of the session she sat there looking at me and waiting for me to say something. I explained to her that I had never been to a psychiatrist but she did nothing to explain how the sessions were supposed to go. She seems to be a bit absent minded as she asked me about my childhood and background multiple times although I had already answered all those questions in previous sessions. She is also very unflexible with her appoinment times. I would NOT recommend her to anyone.  Respond
RID: 1533740
09/09/11 3 4 2 2 I felt unable to connect to her in anyway. The way her office is set up, she is sitting at least 10 ft. away from you, and if you're on the couch, at least 15 ft. It makes it more of a clinical, cold examination, rather than a warm safe environment.  Respond
RID: 1520277
23/08/11 2 1 1 1   Respond
RID: 1484029
11/07/11 1 2 1 1 Rude and not helpful.She does not care about your health just random qns.  Respond
RID: 1417277
15/04/11 3 4 1 1   Respond
RID: 1268139
08/10/10 1 1 1 1 Absolutely appalling. Just awful, not the least bit interested in helping. Agree with previous writer - stay sane and stay away.  See Responses
RID: 1244534
06/09/10 1 1 1 1 If you want to be a basketcase and lose your mind, this is the doctor to see. Stay away at all costs.  Respond
RID: 1224684
09/08/10 1 1 1 1 I can not recommend Dr. Zener did not have a good experience... not helpful at all... rude  See Responses
RID: 1212826
21/07/10 2 3 1 1 Beware before seeing Dr. Zener. She is very unprofessional and is obviously only a doctor to line her pockets. I was removed by her care on the recommendation of another psychiatrist who could not believe I was even referred to her. Her solution to every problem is to medicate and not find the root cause of the problem. Apparently Dr. Zener’s incompetence is well known in the medical community. All I can do is hope the word gets out and/or she retires.  Respond
RID: 838405
22/03/09 5 5 5 5 Dr. Zener provides a sympathetic listening ear and told me that hard facts about my situation that I needed to her. Her office was a safe space for me to explore my issues and I found her guidance and advice deeply comforting and helpful.  Respond
RID: 606038
03/06/08 5 5 5 5 Dr. Zener was superb and consummate professional. Very compassionate, very helpful, tremendous insight. An oasis of calm and reflection which I looked forward to every week with great anticipation. I would highly recommend her to anyone seeking psychoanalytic therapy.  Respond
RID: 424174
04/10/07 5 5 5 5 Dr. Zener is a physician of the highest quality. She exudes both professionalism and an excellent bedside manner. Her interest in my well-being and desire to make me understand what I was experiencing in layman's terms demonstrated her compassion and her true desire to help me. Her knowledge of the mental and emotional mind & her understanding of physiology, other diseases and clinical diagnostic ability saved my life. Anyone seeing a psychiatrist feels vulnerable, scared & alone, but with Dr. Zener, I was made to feel that my problems were not unique to me and that she would be there to help me through every step of my treatment and recovery. As well, she had a thorough understanding of my educational aspirations and career ambitions and supported them. Anyone who criticizes a psychiatrist of her calibre is a person who cannot confront their own problems and merely project and displace them on to their doctor by maliciously criticizing them. Dr. Zener both saves & improves them!!!!!!!  Respond
RID: 384225
12/08/07 4 4 1 1 i saw this doctor twice with several years between visits and remembered why i had stopped seeing her the first time - one of those shrinks who you feel you have to "prove" the legitimacy of your concerns/mental illness to. she made ridiculous analogies about rooms being "too hot" and opening doors and absolutely empty drivel. one of my sources of anxiety had to do with being insecure in my abilities to do my master's, and the pressure of specializing - she told me to just do something completely different, as if i was writing a book report and could just switch topics. she suggested something so outlandishly unrelated, it was actually shocking. she inferred that my manic episodes were not *really* manic since my shopping spree was "only" $300 in an afternoon (quite a bit for a student who regularly spends nothing on clothes), when people with mania spend "thousands!" of dollars...like my uncharacteristic behaviour was not extreme enough for her. head-shakingly bad.  Respond
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