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Rate Dr. Andrew Tsui

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Dr. Andrew Tsui's Ratings

3
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

Dr Tsui has absolutely terrible customer service and the most unappealing doctor I have ever visited. I went to visit the walk in clinic regarding a ruptured ear drum issue. He was more into getting me out of the office as soon as he can than being helpful and someone that could go the extra mile and be reassuring. He had no suggestions nor did he have any sort of care in his voice.

On the contrast, Dr Elarabi at this location is so much more helpful. I will never visit him and request to always avoid him. I would rather have a painful issue than go see him.

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flag | Submitted Oct. 30, 2014

2
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

The support staff are terrible. They're rude and unprofessional. Dr. Tsui, on the other hand, is amazing. Probably one of the very best doctors in the city. He's incredibly knowledgeable, friendly, competent and caring. As a response to one of the posters below -- I've had a mood disorder for years and Dr. Tsui has been incredible. He always follows up with me and has helped me so much in finding a therapist. I can't recommend any doctor more.

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flag | Submitted Oct. 18, 2014

1
Staff
2
Punctuality
2
Helpfulness
4
Knowledge

Support staff is incompetent. Dr. Tsui listens well and is helpful with referrals to the specialists. Not the most knowledgeable doctor but a good "traffic cop".

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flag | Submitted March 13, 2014

4
Staff
3
Punctuality
2
Helpfulness
2
Knowledge

I saw him 2 times. One time several months ago that he did not help me and I had to see my family doctor and the second time that was several days ago and it was the same and I saw another physician with different diagnosis. I realized that this doctor was not aware of the condition I was suffering from.

Was this rating useful? 1 [[ userState['ratings'][443435].votes_count ]]

flag | Submitted Feb. 4, 2014

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Has always gone the extra step in making sure nothing is missed when it comes to a diagnosis. Not a pill pusher. Young but very knowledgeable.

Was this rating useful? 1 [[ userState['ratings'][443434].votes_count ]]

flag | Submitted Aug. 26, 2013

5
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

Dr. Tsui is an unsympathetic jerk. My sister was seeing him for about a year. When she asked if she could become a regular patient of his, he refused my sister because she suffers from mental health issues, which effect her behavior. He also refused to sign papers which would have helped my sister obtain more government income support. My poor sister would leave his office weeping bitterly; as if the poor girl doesn't have enough problems! He didn't care that it was hard for her to find a doctor or about the fact that she was very poor due to her health issues. There is a special place in hell for people who worsen the lives of the less fortunate.

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flag | Submitted Jan. 30, 2013

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Tsui has been my doctor for almost 5 years, and he has always been very kind and helpful, and he takes the time to listen and work with me on issues. I highly recommend Dr. Tsui. He cares about his patients, and he is very knowledgeable. I'm delighted to see his high rating on here....he deserves it!

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flag | Submitted March 27, 2012

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I have seen Dr. Tsui for 2 or 3 appointments now and he is very friendly, attentive, listens and I never feel rushed. I rush myself because I don't want to keep him. I have however waited up to 40 mins to see him but that must have been a bad day. The last appointment I only waited 15. He is very thorough, knows his stuff and definitely has a lot of stats to share. I highly recommend him.

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flag | Submitted March 13, 2012

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent doctor. Very kind demeanour, no nonsense, very explanatory and helpful. Extremely knowledgeable. I've recommend Dr Tsui to a friend and he says the same thing. Dr Tsui is a wonderful doctor.

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flag | Submitted Sept. 9, 2011

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Tsui is an amazing doctor - punctual, attentive, caring and knowledgeable (and ready to send you to a specialist if necessary). I can't recommend him enough.

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flag | Submitted Aug. 31, 2011



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