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Rate Dr. Randall A. Loy

Staff
Punctuality
Helpfulness
Knowledge

Dr. Randall A. Loy's Ratings

1
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

Dr. Loy is very well respected in his field, very knowledgable, and good at explaining options to patients. Unfortunately, his nurses are terrible. They got several or our appointment dates wrong, and were not well organized. The practice seems overburned with too many patients, and it feels like you are just a number.

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Submitted May 4, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Clearly, the previous posts are part of some sort of smear campaign (perhaps by a competitor?). I have known Dr. Loy for some years and my wife and I have three children born via IVF because of him. Recognized as a brilliant surgeon, he is the ultimate professional and a very caring and compassionate physician. Actually, five stars are not enough for the way we would rate Dr. Loy. It just seems that lately it has been "open season" on doctors at CRM and that has to make you wonder about the identity of and motives of the snipers.

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flag | Submitted April 19, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I wouldn't recommend dr. Loy .During an invasive and painful test, Dr. Loy seemed unprepared, as if he'd never performed that test before. He had to perform the test again since he wasn't able to do it right away making the procedure even worse. Also, he is not really there to help. He might be very selective or choosy about who he want to see. Wouldn't recommend him to the worst enemy.

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Submitted April 8, 2015

1
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

I have to agree with the previous post. Dr. Loy is very professional and knowledgeable. But the nurses are not. Very difficult to get a hold of in the phone. I constantly have a feeling I'm only a number and not a patient in this clinic...

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flag | Submitted March 26, 2015

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr Loy is very good . But the nurses are bad.
Don't listen or call back.

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flag | Submitted Feb. 23, 2015

1
Staff
5
Punctuality
1
Helpfulness
4
Knowledge

Staff was unprofessional. Front desk and surgery scheduler were rude and nurse was unreachable. His nurse never returned my call or message so I will have to switch to a different practice. It's not like they were busy because he has a lot of open spots in his schedule. If I am getting treated this way now then what more in the future? If you need compassionate care especially after spending thousands of dollars then this is not your practice.

Was this rating useful? 2 [[ userState['ratings'][2727590].votes_count ]]

Submitted Feb. 19, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Loy is an amazing doctor. He is knowledgeable, empathetic, compassionate and a true listener. It's not often you find a doctor that really takes the time to listen and explain all the details of a treatment plan or what may be wrong. He is genuine in his care and patient in allowing you time to decide what's best for you. He never pushed or rushed any treatment options, it was always up to us to decide how to proceed and when. He fully educates his patients. His nurses guide you through all the protocols and return calls the same day to answer even the smallest questions. It is a journey going through infertility but CRM guides you every step of the way. In the end it is worth it. My husband and I are now expecting our first baby through IVF. All the doctors at CRM have treated us with kindness and respect. The nurses and staff have also been more than pleasant to work with.

Was this rating useful? 2 [[ userState['ratings'][2536851].votes_count ]]

flag | Submitted Sept. 15, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Loy is an awesome doctor. He possess excellent knowledge in Reproductive medicine, he is very accurate in Diagnosis. He listens to all our concerns and clarifies patiently. We had successful pregnancy under the guidance of Dr. Loy. He is simply the best doctor.

Was this rating useful? 1 [[ userState['ratings'][2526120].votes_count ]]

flag | Submitted Sept. 5, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

After 2 years of infertility treatments in NJ and recommendation of IVF we had a job transfer and moved to FL. When we first sat with Dr Loy he went over all the information from our previous cycles and recommended tests which my other Dr. didnt. Dr. Loy told me he understood if I wanted to go right to IVF after all the treatments and injections I had been through in NJ but recommended that I take a step back and try Femara for 4 cycles. Our 2nd cycle with trigger we have just graduated from our Re and have an appointment with an Obgyn on 9/19!!! we could not be happier!!! I had given up hope!!! Thank you for giving me the family I have always wanted!!! I would definitely recommend Dr. Loy to anyone struggling with infertility issues!

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flag | Submitted Sept. 5, 2014

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We are so thankful for the recommendation of Dr. Sutjka to see Dr. Loy specifically. We had originally had an appointment with another RE in the same office. We have had the privilege of seeing most of your doctors on staff throughout our journey, and they have all been fantastic. But in hindsight, we know that we were meant to have Dr. Loy as our main RE.

Some of the things we liked most about working with Dr. Loy... At some tough times, we were able to break the ice with a soft anecdote or a smile. For my husband and me, laughter gets us through some of our toughest times, so that meant the world to us that we could have an occasional (professional) sense of humor with him. It helped put a sense of ease into a very intense situation.

At the toughest time we faced while under his care, he had to deliver devastating news, and he did it so delicately and with such empathy. We couldn't have asked for a better way to have received terrible news.

In general, when we asked questions, even silly or difficult ones, he was never defensive or pompous in response. He was always thorough, we never felt rushed, we felt we could ask him anything, and we were always treated us with empathy, sensitivity, and compassion. We really felt like he was not just a doctor but that he was on this journey with us.

In the simplest of terms, I felt taken care of. In such a delicate situation, words cannot describe how much that means to me. The rest was pure icing on the cake.

And now our family is growing! We will have a second miracle and our daughter will have a sibling because of Dr. Loy and his team. The gift of what this office does is such a blessing. We will be forever grateful to CRM for this gift. I highly recommend this office, and our experience with Dr. Loy specifically as a God-send.

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flag | Submitted Sept. 1, 2014



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