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Rate Dr. Martin Braun

Staff
Punctuality
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Dr. Martin Braun's Ratings

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I have been seeing Dr. Martin Braun for Botox for years, and I was pretty happy with the results each time. My problem is with his wife Dr. Susan Braun. She is one terrible injector. They try to tell you "oh she is one genius filler injector" but the truth is she sucks. I have had my cheeks injected with her and I hate the way I look now. When I complained this to her and staff the first thing they said was they would change me for melting this horrible job. I decided to go to an actual dermatologist at skinworks for filler injections, Laer I found out that Susan Braun is a dentist...I mean are you even allowed to inject fillers ? None of these doctors are dermatologists but they certainly act that way. I've been a long time customer , brought so many friends to this clinic but I will never return here.

Was this rating useful? 0 [[ userState['ratings'][2847020].votes_count ]]

flag | Submitted June 24, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I recently visited Dr Braun's office for the first time for Botox and filler. I was very nervous when I arrived but the staff were very welcoming and professional and made me feel at ease right away. I found Dr Braun very knowledgeable explaining each procedure to me step by step. I was most anxious about the procedure being painful, but I actually found it to be virtually pain free!
I am extremely pleased with the results, and would definitely return to Dr Braun again.

Was this rating useful? 1 [[ userState['ratings'][2814935].votes_count ]]

flag | Submitted May 22, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been to Dr. Braun's office a few times now for a couple of different treatments and have always been extremely pleased with my experience there. His staff are very welcoming and professional, greeting clients with a smile. I find Dr Braun to be personable as well as knowledgeable, answering all my questions and informing me of all the details of the procedure before and while it's being performed. His expertise definitely shines through...I would recommend Dr. Braun any day!! :)

Was this rating useful? 5 [[ userState['ratings'][2807968].votes_count ]]

flag | Submitted May 14, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had the pleasure and opportunity of being treated by Dr. Braun for my injuries. He is extremely thorough and knowledgeable. He took the time to answer all of the questions posed to him from my wife and I regarding all of our concerns prior to treatment. He was extremely, patient, honest, sincere and had a great attitude. He provided me with a revolutionary new and different course of treatment involving injections was extremely appropriate and successful for my injuries. His after care attention to detail and compassion was excellent. If you have the opportunity to be treated by Dr. Braun, you are extremely fortunate to have such a caring and knowledgeable Dr. for your treatment. His assistants and staff were exceptionally knowledgeable and professional. The products and services Dr. Braun and his clinic provided me was A++++. His pre op, post op care and follow up consults/appointments were excellent.

Was this rating useful? 4 [[ userState['ratings'][2805387].votes_count ]]

flag | Submitted May 12, 2015

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

The bottom line here is that This office allows employees who are not nurses and not Dr.s to fill the vials of Botox I believe the procedure of filler comes pre filled. During my procedure i heard Dr Susan Braun ask her employee what she was doing they filed the l vials while my back is turned ( the tray of needles is kept behind you but i was curious when she said that and turned around to see the employee filling my Botox syringe .

I put it all together after raising a concern that my Botox for the first time in 13 years suddenly didn't appear to have taken effect . The result of my procedures is very disappointing but what is so so much worse is how the sales/ consultant pretend to be facial surgeon treats you when bringing up a concern. After reflecting on my experience
I feel compelled to warn the public about the unscrupulous tactics this Laser Centre employs to customers who are concerned or have complaints about their procedure . When they agreed to see me and my concerns i was immediately told about another procedure because the reason i was unhappy was because i have a deformity in the lower part of my face , I was shocked because i have never heard this from both Dr.s or any other doctor i had been to for Botox . It didn't end there the fake Dr. berated me laughed at me and clarified yes my face is so deformed that if i don't get more Botox i would only become more deformed and that she couldn't even talk about my concerns because "she cant see past my deformed face structure!"
The absolute worst part was how Dr Braun treated my concern , because the fact is he knows his employee did something very very wrong and because he makes money from it he doesn't care.
.

I feel like such a complete and utter fool for recommending this clinic even after the 2 people i recommended had similar concerns and had a major problem with the unprofessional manner of the assistants..

I actually believe now that after my initial consultation and rejecting the idea of spending more money and informing her If was going to do a new procedure i was going to get an opinion from an actual dr.. she purposefully under loaded my Botox syringes .

The hard line sales tactics and getting that quota are what is the bottom line for this clinic and you better know that before sitting down and spending close to $1500 or more like i did . Because unless you can prove what they did and unless they are will reverse the damage caused by fillers and bad botox you are stuck they absolutely will not help you. The fact they let unqualified people load syringes with substances that go in your face should be enough to know this place has gone completely down hill in their ethics as Drs. Im just thankful that Vancouver is a big city and i have many many options .

Was this rating useful? 1 [[ userState['ratings'][2802980].votes_count ]]

flag | Submitted May 10, 2015

2
Staff
4
Punctuality
2
Helpfulness
3
Knowledge

I came to Vancouver Laser Clinic several for botox and filler. The experience is fine. However, I came to the office again for chemical peel. I wasn't quite happy with the result and a bit worry about my skin. It was dry but no peel off. I called several times, the staff not willing to return the call at all. When they returned a call, just comment that I should have this kind of chemical peel. It is too late to tell me right !!!! The post treatment service is very disappointed/poor. Before you have the treatments, the services is good. However, anything after you are not happy, I feel like they just ignore my concerns.

Was this rating useful? 1 [[ userState['ratings'][2801937].votes_count ]]

flag | Submitted May 8, 2015

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I searched and searched for a reputable place to treat the veins on my legs. My mother had her leg veins stripped many years ago and I knew that I would never undergo having my veins stripped. I had my consultation at Dr Braun's clinic - they were very thorough, practical, extremely knowledgeable about the results of different vein treatments. It was explained to address the cause as oppose to what I see. I have had 8 appointments and 5 followups in the past 2 years - I can show my legs again and not embarrassed to wear shorts. THANK YOU to Dr Braun and his great vein staff. Forever grateful.

Was this rating useful? 4 [[ userState['ratings'][2801389].votes_count ]]

flag | Submitted May 8, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have seen Dr. Braun at numerous lectures where he teaches the art of cosmetic medicine. The lectures are PACKED with doctors, standing room only. There is a very good reason for this. He is brilliant. He has an intense, deep yet practical understanding of the various components needed to achieve the desired result. His insight is nothing short of amazing. Not only is he a great teacher, but he is extremely skilled. I am a physician that practices cosmetic medicine and have done so for 20 years, and I still learn something useful every time I go to his lectures. You will not find a more skilled cosmetic physician anywhere.

Was this rating useful? 7 [[ userState['ratings'][2744040].votes_count ]]

flag | Submitted March 7, 2015

4
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

This clinic portrays itself as very slick and high-end, however the results and service are very disappointing.
I had a few procedures with The Braun doctors, and experienced an issue with two of the procedures. I was astonished at how poorly and unprofessionally my issues we handled. Dr. Braun behaves in an unprofessional manner, talks about clients within earshot of other clients and actually suggested to me that the crookedness of my face after botox had actually been there my whole life, I just never noticed it before!
It is important to note that Dr. Braun is not a dermatologist, or a plastic surgeon or a cosmetic specialist. He is just a GP making a killing on a high volume clinic with poor service. I have learned to only trust my face to a doctor who has received advanced training in cosmetic surgery or dermatology. Yes, those doctors cost more, but there is a good reason for that!

Was this rating useful? 2 [[ userState['ratings'][2743892].votes_count ]]

flag | Submitted March 6, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

The staff gave me samples of Dr Perricone creams which gave me a major allergic reaction on my face. Had to go to the emergency. When I contacted the office to let them know about my experience, Susan Braun called back, left a message on my voice mail saying they did not see people about the products they gave out. I registered a complaint with the BC Medical Assoc and Dr Braun's response was that he would have seen me if I had come in. Well, his wife refused to help me, someone whom they had hurt by providing harmful products and then refusing to see me. Watch out for this doctor and his staff!

Was this rating useful? 1 [[ userState['ratings'][2730541].votes_count ]]

Submitted Feb. 21, 2015



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