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Rate Dr. Jeremy M. Thomas

Staff
Punctuality
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Dr. Jeremy M. Thomas's Ratings

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

I found Dr. Thomas to be a "one size fits all" doctor. If you happen to fit, good for you, but if your treatment requires something beyond pricey orthotics and shots that do not work, you may want to look elsewhere for care. I would recommend seeing an orthopedist or physical therapist first if you have plantar fasciitis. They will recommend a more holistic approach and not try to jam you in to a care regimen that is formulaic at best.

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flag | Submitted March 24, 2015

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Dr. Thomas and his staff are rude and arrogant, and not very competent.

Dr. Thomas dispensed new orthotics to me which were set up with a /14" lift on the right leg in spite of me having told him my left leg was the short leg. He rudely insisted it was the right leg that was short in spite of me showing him 4 sets of orthotics from other doctors. He said they were all wrong. I went to another podiatrist and got a prescription for an Xray measurement of my leg length which showed that indeed the left leg is ~ 1/4" shorter than right leg.

In a follow up visit to their office and in talking with their office manager, I explained that because of Dr. Thomas' arrogant, rude, and bullying manner, and because of the lack of confidence in his judgement, there was no way I could continue working with them on my new orthotics and just wanted to return them and get our $150 pre-payment back. The office manager said there was nothing she could do because I had signed a legal agreement that said they didn't have to accept a return of the orthotics for any reason. And, she continued to insist, in spite of my many challenges, that the original measurement they had done, showing my right leg was the one a 1/4" short, was correct. She concluded the conversation by saying we were at an impasse and there was no point in discussing it further.

My experience was very consistent with the negative experiences that many other folks have reported.

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flag | Submitted Oct. 7, 2014

1
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

I had questions about my bill & was unhappy about the results I was having and called the office. The person I spoke with said she would speak to the dr and get back to me. No one ever did, so I just waited until my scheduled appt. Explained my situation to the front desk girl and she was going to have someone speak to me. I was called into a tiny office by an older woman who shut the door and told me that if I did not pay my bill, I would not see the doctor. Told her I called about this and never heard back. She replied nastily "that person is no longer with us". Was picking up my prepaid for orthotics, so I paid the bill (which was a a large amount) I then was called in by the doctor and tried to tell him how I was treated by this woman and about my bill and he not so nicley said "I am the doctore I donot discuss bills, but do you think you can see me for free?? I could not believe the way that this office was treating me and told him that. He told me he has plenty of patients.

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flag | Submitted Sept. 27, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I never write reviews but I feel compelled to write this one. I had my first appointment with Dr. Thomas on Friday and let me say, I was very impressed. Unlike other doctors, I was escorted to the waiting room within minutes. Dr. Thomas listened to my concerns and went over the procedure he was going to perform that day and went into detail a long term plan for my foot. He accepted my insurance and I made an appointment for my husband on the way out of the office (he's a runner and has ankle issues). I am thoroughly impressed with the care I was given and the professional demeanor of his staff. I would highly recommend Dr. Thomas to anyone.

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flag | Submitted July 30, 2012

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Thomas was VERY helpful with extremely painful plantar fasciitis in both feet. His knowledge and expertise allowed me to be in a significantly less amount of pain in just 2 weeks. He also gave me a suggestion for an insert that would last over 10 years and informed me of the insurance help so I would be aware of (minimal) cost. He was very friendly and explained everything he was doing in regards to my feet. I will certainly recommend Dr. Thomas to others!

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flag | Submitted July 20, 2012

3
Staff
3
Punctuality
2
Helpfulness
2
Knowledge

On my first visit Dr. Thomas and his staff was very friendly and helpful. The following visits were very different and he was even defensive when I questioned his treatment plan for me. I found the boot I purchased from his office online for half the price he charged me. Then he charged me for a well visit just to pick up my orthotics. I understand that doctors have to make a living too, but I spent over $500 in three visits. I don't mind paying for good care, but in my opinion he is an average doctor with an above average ego. I still have the heel pain to prove it!

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flag | Submitted May 16, 2012

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Dr Thomas botched 2 surgeries on my broken heel. The 1st surgery failed because the screws came out. In the 2nd surgery he used the wrong size anchor. He had no idea how to heal the wound which was caused in part by his using a dated surgical procedure. He overcharged for a boot, $600 for a boot that I got at Duke for $150. To me he is overconfident and not as skilled as needed. I would NOT go to him for anything.

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flag | Submitted May 9, 2012

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Dr. Thomas only seems to care about making a buck. He charges for every little thing. For example I went in to just pick up my shoe inserts and was charged for an office visit. I once went in to express my disappointment with my inserts not being delivered on the date that he promised and he charged me another office visit. He also charged me $100 on my initial visit even though I had a zero dollar copay. When my inserts, that he ordered, finally arrived and were not the correct ones he said that was not his fault and took none of the responsibility for them being wrong. He was willing to take a look at them but I would have to pay for another office visit. He mentioned that he had a 100% success rate on dealing with patients with my same problem but he didn't fix mine. I will be seeking a new doctor.

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flag | Submitted May 6, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My husband (Bernie)has had many sergeries and was not looking forward to seeing another doctor. Dr. Jeremy Thomas was awsome from the moment we met him. He is on top of his game and makes you feel confident in his ability right from the start. Bernie and I would recommend him to anyone for all their foot & ankle needs. Trust is the first thing this doctors ensue's. 5 star plus...A+ service. We were new to the area and would like to advise you to choose this doctor when looking for someone. I would love to give out my contact information so folks could call...but I'm sure that is frowned upon. Please hear what I am saying and pick this doctor.

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flag | Submitted Jan. 23, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been going to Dr. Thomas for 2 years now. He is smart and thoughtful and very patient. He listens to my concerns and treats my ailment accordingly...because I now have no further ankle issues and I can run around Lake Pine like I enjoyed doing for years. I have also taken my son and daughter to him and he puts them at ease and is very concerned about their foot issues. I would recommend Dr. Thomas to anyone and I have sent other family members to him. As my mom said as we were growing up, your feet are the most important part of your body, treat them right! That's what Dr. Thomas does, he treats both the foot and the person right!

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flag | Submitted Dec. 18, 2011

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