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Rate Dr. Oliver L. Ong

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Dr. Oliver L. Ong's Ratings

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

I have been going to Dr.Ong for 2 years. His staff is horrible, they don't care to help. They leave you on hold for 15 min.. Dr Ong doesn't return calls till days later. Matters that are important too you aren't to his staff. They have horrible attitudes

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flag | Submitted Aug. 19, 2014

3
Staff
3
Punctuality
1
Helpfulness
2
Knowledge

I've visited this doctor twice in the past two months. First visit I noticed he tended to ignore comments I was making about my health. Next visit he asked me to call him on a Friday to get my test results. I did as instructed, was surprised to learn Friday was a day off for him. He did call Monday, but when I asked him a question about my test results, he misunderstood and went on and on about something totally different, ignoring my attempts to talk him onto the right track. Finally I had a chance to get a word in and re-ask my question. His reply? He had no more time for me and if I wanted some answers, I should make an appointment to come in and see him and fork over another co-pay. This doctor has no "bedside manner" or empathy. I'll ask my PCP to send me to another specialist. PS My insurance company is not listed in your drop-down menu.

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flag | Submitted April 17, 2013



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