You, or someone from your location, have already rated this doctor. Thanks for the rating!

Rate Dr. Natalie Archer

Staff
Punctuality
Helpfulness
Knowledge

Dr. Natalie Archer's Ratings

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I am a person with a disability. I am on limited income because of it.

After contacting close to 20 dentists to get a new dentist, Dr. Archer took me on.

The office is accessible, the staff are kind, polite, and knowledgeable, and they fixed the two abscessed teeth, I'd been suffering with for over 2 weeks, promptly.

Dr. Archer is the best. I'd recommend her to anyone who needs a new dentist.

Was this rating useful? 0 [[ userState['ratings'][2785249].votes_count ]]

flag | Submitted April 22, 2015

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Well..what can I say...Dr. Archer & her associates (specifically Kerry & Dr. Sucheta) definitely are A+ team. I had crown work done and to be honest, my first few appointments were a little bit of a disappointment. Things were just not working for me. I had expressed my concerns in email and Dr. Archer responded while she was in vacation and reassured everything was going to be okay. In her absence, her wonderful team - Dr. Sucheta, Kerry & Annicia - really did everything they can to give the VIP treatment.

Dr. Sucheta put me first before her own personal errands and stayed back past her shift along with Kerry to make sure everything was done to perfection. She called me, emailed me and kept checking up on me. Kerry stayed by my side and knew exactly what to say to make me feel at ease. Annicia who was due for delivery in 3 weeks followed up through emails past 11pm!!

Dr. Archer is a perfectionist with her work and she's at the top because of this AWESOME TEAM!

Was this rating useful? 0 [[ userState['ratings'][2765417].votes_count ]]

flag | Submitted April 2, 2015

Dr. Natalie Archer's response
Dearest Ella, thank you so much for writing this note and sharing! Yes, we have an awesome and caring team! We are so excited for your new smile makeover for your wedding! We are all thrilled for you and so happy for you! You look amazing and I know you will smile like never before! Wishing you all the best in happiness and health and look forward to seeing you upon your return! Kind regards, The A team!

Submitted April 10, 2015

4
Staff
4
Punctuality
3
Helpfulness
3
Knowledge

Ive been going to the office for years (even before Dr Archer). I love the staff and the area, but recent appointments don't seem to be as personable as before. It always seems to be about getting me in and out the door quickly.

Was this rating useful? 0 [[ userState['ratings'][2762610].votes_count ]]

flag | Submitted March 31, 2015

Dr. Natalie Archer's response
Dear long term patient,
I would be so grateful to find out some more information so I can ensure your visits are as personalized as possible for you and we can make you feel extra special. This is our wish for all of our patients. Any information you can give to myself our our team would help to know so we can ascertain how we can improve things for you. Please feel free to reach out to me personally anytime 416.964.9070 should you wish to speak with me or I would be pleased to have a coffee or tea ready for your arrival so we can discuss the particulars. Also knowing what day you were in the office would assist us as well. On behalf of myself and my team we want to know how we can serve you better. I look forward to hearing from you at your earliest convenience.

Submitted April 1, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

As a newcomer to Toronto, I chose Dr. Archer because of her many positive reviews, and am pleased to add my support along with the myriad of other satisfied patients. Dr. Archer’s professionalism, skill and compassion is truly a rare find. She puts you at ease immediately, is approachable and clearly knowledgable about dentistry. Dr. Archer should teach bedside manner.

At the end of my appointment, I was trying to decipher the insurance lingo regarding my next treatment. Dr. Archer stopped what she was doing and explained exactly what would be happening by labeling a diagram of the mouth – translating the lingo into English! I brought it along with me to my next appointment as a useful tool that enabled me to fully understand the treatment.

Additionally, I was very satisfied by the cleaning from Mary, dental hygienist. She took the time to explain the numbering system for teeth, empowering me to better communicate my needs and concerns. I learned more from Dr. Archer and Mary in one visit than years in other offices.

The front reception staff is also very friendly on the phone and in person. Dr. Archer’s strong leadership clearly spreads down and results in an exceptionally well-run establishment. I am actually shocked at the stellar care at this office. I’ve lived in several cities in the USA and the UK, and Archer Dental is hands down the best dentist office I’ve been to. I would highly recommend Dr. Archer and all the staff at Archer Dental.

Was this rating useful? 2 [[ userState['ratings'][2761093].votes_count ]]

flag | Submitted March 29, 2015

Dr. Natalie Archer's response
Dearest Karen,
I want to thank you ever so much for your kind and generous words. Our entire team read this and you should have seen the smiles on our faces. This means the world to all of us. There is no "I" in TEAM. We are so happy to welcome you to this fine city of Toronto and I am so happy to hear that we have made a positive impact and change in your dental visits and also how you have gotten to know how your teeth are numbered and how the "dental chart" works. Thank you for taking the time to write this lovely letter to our office and on this site. It truly inspires all of us to continue teaching and showing and explaining what may seem so simple but actually be a turning point to help us chat better. We are looking forward to happy visits ahead! Thank you for taking the time to share this with the rate MD readers. You are very kind and generous and I am truly touched by your thoughtfulness.

Submitted April 1, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I would like to recommend Dr Archer and her team at Rosedale clinic to anyone who cares to have a good, knowledgeable and professional dentist clinic with also a superb human side! The clinic is beautiful, modern and clean, the atmosphere is warm and friendly, the staff is very kind and supporting and Dr Archer is a very funny dentist who makes you feel comfortable on a dentist chair! I am terrified by dentist and as I moved to Toronto my concern was to find a good dentist. Having found Dr Archer and her team is GREAT! Two days ago I had to do a root canal treatment and I was terrified: Dr Archer and her team (Kerry and Annicia) were extremely understanding and kind with me and I did not feel any pain.. it is almost like going to the spa!
I highly recommend Dr Archer dental clinic! Just go and try!

Was this rating useful? 4 [[ userState['ratings'][2759061].votes_count ]]

flag | Submitted March 26, 2015

Dr. Natalie Archer's response
Dearest Paola,
Thank you so much for teaching me to recommend laughing gas more.... I am smiling back thinking of your pleasant visit and yes, we do a lot of laughing in the office! We have a happy team and environment... and this makes happy visits! Thank you for your kind compliments and sharing this. We appreciate your thoughtfulness very much.

Submitted April 1, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I loved my last dentist, but when it was time to move on, I looked high and low for someone who could provide me with top notch care. EVERYONE I knew suggested Dr. Archer and with good cause. Dr. Archer and her team are the best. Plain and simple. The office is beautiful, clean and inviting as opposed to so many dental practices that feel dated and dreary. Her tools are state-of-the-art too, which means you get great, minimally invasive care that's essentially painless. Seriously, she gave me a filling and I felt NOTHING! The icing on the sugar-free cake is that Dr. Archer and her team are genuinely lovely people. They're personable, entertaining and committed to giving each patient a wonderful experience.

I'd give her six stars if it were possible.

Best,

- Laurent Abesdris


Was this rating useful? 2 [[ userState['ratings'][2743758].votes_count ]]

flag | Submitted March 6, 2015

Dr. Natalie Archer's response
Dearest Laurent,
Thank you so much for this amazing note! WOW! We are so happy to hear this and we have a great crew who love what they do! Six stars to you too!!!

Submitted April 1, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been a patient of Dr. Archer and I would recommend her clinic to anyone. She is gentle and the best dentist I know.

Was this rating useful? 0 [[ userState['ratings'][2738147].votes_count ]]

flag | Submitted Feb. 27, 2015

3
Staff
4
Punctuality
3
Helpfulness
3
Knowledge

I have been a patient for years since Dr Archer took over the practice. I don't like that there seems to be a lot of staff turnover and don't like seeing different hygienists each time. A lot of fancier changes have come into the office as well. I don't mind these changes however the office seems more about appearance than delivering patient care as it was before. I probably won't go anywhere else for now, but I'm getting to that point!

Was this rating useful? 1 [[ userState['ratings'][2731406].votes_count ]]

flag | Submitted Feb. 22, 2015

Dr. Natalie Archer's response
Dear long term patient,
I happened to come upon this review and today we met as an entire team to understand and reach out to you to invite you to contact us personally as we want each of our patients to have a consistent and excellent experience for many years to come!
Yes, we have had many new faces since and some of our team members are raising families or caring for their parents as their primary responsibilities. They keep in touch and I call them our "honorary team members." I am proud of our growing team and our accomplishments to advance dental care in our changing world. Some of our staff work out of our other location and you may not see them on the day of your visit and we often joke that myself and some of our team members look exactly like the care providers at our other location.
We would be absolutely pleased to schedule you with the same hygienist of your choice for your visits- you just need to let us know of your preferences and and I promise you we will make this happen. I understand completely.
As for the changes to the Rosedale office, we are working hard on embracing technology every day and providing sound scientific evidence based advances to make dentistry as comfortable and convenient as possible.
On behalf of myself and my team, we want our patients to have a really positive experience, feel safe and cared for, feel listened to and have the best quality dental care. I look forward to hearing from you and seeing you in the office.
Kind regards,
Dr. Archer and team 416.964.9070 info@archerdental.ca

Submitted Feb. 26, 2015

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Top notch all the way. Dr Archer is very professional, competent and highly skilled. For those of us that are a bit uneasy about going to the dentist, she goes above and beyond to put you at ease.

Was this rating useful? 0 [[ userState['ratings'][2731268].votes_count ]]

flag | Submitted Feb. 22, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Best... best best in all categories. Their office is specialized to cater to cowards like me. They make the experience pleasant and they care very much. Amazing followups and great at diagnosing problems and trouble spots.

Was this rating useful? 0 [[ userState['ratings'][2723552].votes_count ]]

flag | Submitted Feb. 16, 2015



Sign up for our newsletter and get the latest health news and tips.