Rate Dr. Marc Lashley

Staff
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Knowledge

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Dr. Marc Lashley's Ratings

1
Staff
4
Punctuality
2
Helpfulness
3
Knowledge

I have been taking my daughter to this office for years, the Doctors are good doctors but the front end staff are not professionals! I never understand the billing process but every time I go there is a new bill balance from this place. My girlfriend tells me that she takes her daughter to a pediatrician and never pays all of these out of pocket copays ( and they both have similar problems) I pay on my balance every visit. One day I called to see if my child can be seen and the Margareta lady up front tells me no she can not be seen because of this balance. Mind you they let the bill pile up and then hit you with you have an outstanding balance! 2009 bill I get an invoice three years later! Doctors and NP is good but your staff

Submitted Sept. 16, 2014 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I am so surprised by some of the negative comments about this practice. I've been taking my daughter there since birth and they have always been extremely helpful, professional, and have had a short wait time. I think they are great!

Submitted Aug. 9, 2014 | flag

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Im so desperated! my son has special needs,,the staff laughs about it and about me because I was crying on the phone while talking to the insurance company. I received a bill charging me for services on a day that we were not there, I called, yes.i was upset but never insulted anyone.the secretary gave the Doctor a report saying I was Vulgar. they are so cold.

Submitted March 3, 2014 | flag

2
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

I would not recommend this practice to anyone. The staff is rude and unhelpful, the wait time is insanely long, both in the waiting room and in the exam room, and both Dr. Lashley and Dr. Berman's attitudes are terrible. It seems that the office is only run by the almighty dollar. They never spend more than 5 minutes with you-even if you have concerns. You are always rushed out the door. I had an experience where I was concerned about my son's health after he was sick for many days. I had left numerous messages with the front desk for the doctor to call me back. I never received a call. We are talking about a child's health! After advising the office that I would be switching practices, they shrugged me off. I have never had this type of experience with a healthcare provider's office. As a healthcare employee myself for many years, this experience, to me, was beyond negligible. Avoid this practice!

Submitted Jan. 8, 2014 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been using got Dr. Lashley since my daughter was born. She is now 21 and I think he's a fantastic doctor! Dr. Berman is also excellent! They Always there if you need them ,very easy to talk to. Great at listening to your concerns or questions. Always calls back if you leave & message. If its after hours they get message & call back ASAP . Obviously if I stayed 21 years they have to be good , because my daughter is The most important person in the world to me. Her health is top priority! That's why I stayed with them for so long :). Angela Bleuler

Submitted Oct. 19, 2013 | flag

2
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

Was never really impressed with the office. Hated that they were often reluctant to put on the AC. Dr. Lashley seems to be more grounded than Berman. Berman seems arrogant. I became increasingly dissatisfied with them over the years. Toys are usually filthy and are scattered all over the floor. Once one of the workers attempted to give me a filthy copy of my records with dirty fingerprints all over the copy. About the dirty toys that were scattered all over the floor at about 9:00 a.m. with no patients in the room? Dr. Berman could not handle the critique. Pompous! In talking to my fellow Valley Streamers, they have similar complaints. One said her child had an ear infection and that Berman said there was none. That reminded me of an ear infection my daughter had and she used some kind of device to remove the wax and called in staff to hold my daughter down. She treated my daughter like a piece of meat. Dr. Berman seems to be the problem.

Submitted Aug. 29, 2013 | flag

2
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

If you are not pro-vax this is not the place for you. He is very condescending and abrasive. He started off very friendly but once you begin to ask questions he gets annoyed/rushes you. He actually asked me, "what do you want me to do?" after I expressed concern about my child having a possible ear infection (due to extreme irritability and tugging of the ear). When he didn't find any fluid, he just cold walked out of the room as if he had better things to do. I had to interrupt someone else's visit just to ask, "do you have any suggestions/what should I do?" and he said "I don't know what to tell you." I was appalled and shocked by his lack of concern and compassion. He didn't look further into what was causing the irritability/crying spells. He simply did not care. AVOID THIS DR AND HIS PARTNER DR. BERMAN if you are looking for empathic DRs who are truly vested (NOT INVE$TED) in your children....like so many other MD offices they are sadly running this place like a business :(

Submitted Dec. 4, 2012 | flag

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Both Dr. Lashley and Dr. Berman kicked me and my two month old son out of the office, because we questioned the safety and efficacy of vaccines. He did not bother to answer our questions at all. Fortunately, we were able to locate a warm-hearted pediatrician soon thereafter.

Submitted Sept. 19, 2012 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I love Dr. Lashley. My daughter is 4 and I have seen at least 5 pediatricians and he is by far the best. He is the only doctor to calm her during shots. I cant stress how much I love this guy.

Submitted Sept. 17, 2012 | flag

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very caring baby doctor. I was nervous with the birth of my first baby, and Dr. Lashley answered all my questions in a reassuring manner. He seems to be experienced. The staff was very kind and professional also.

Submitted Jan. 21, 2011 | flag

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